The Wire (Page 144)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Cisco AI Assistant for Webex – Tomorrow’s Innovations, Available Today
Feb 06, 2024
2023 was the year that promised remarkable outcomes from generative AI. What was once associated with science fiction suddenly became accessible to anyone with an internet connection.
Press Release
Customer Experience
CrafterCMS Launches Generative AI Plugin for Next-Generation Web Content Creation
Feb 06, 2024
New plugin utilizes ChatGPT from OpenAI to accelerate the content creation process for CrafterCMS users. MCLEAN, VA, USA, February 6, 2024 / EINPresswire.com / -- CrafterCMS, a leading provider of open-source, composable content management solutions, is thrilled to announce the launch of its new ChatGPT plugin, now available in the CrafterCMS Marketplace.
Press Release
Customer Experience
Verizon Invests in Customer Experience; Names First-Ever Chief Experience Officer
Feb 06, 2024
Also taps former Walmart executive Dory Butler to lead work across consumer channels February 05, 2024 09:30 ET | Source: Verizon Sourcing LLC NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best experiences for customers and employees. Under Verizon Consumer CEO Sowmyanarayan Sampath, Brian Higgins has been appointed as the company’s first-ever Chief Customer Experience Officer for the consumer group.
Press Release
Ecommerce
Saleor Secures $8 Million to Revolutionize Composable Commerce
Feb 06, 2024
Saleor Commerce, a leading entity in the composable commerce space, has finalized an $8 million seed extension funding round. This round was spearheaded by Target Global, known for their investments in Revolut and Auto1, along with the e-commerce behemoth Zalando.
Press Release
Customer Experience
Viant Bolsters Data Platform with AI
Feb 06, 2024
ESB Advertising Among Agencies Already Driving Results IRVINE, Calif.--(BUSINESS WIRE)-- Viant Technology Inc. (NASDAQ: DSP), the leading people-based advertising technology company, today announced it has bolstered its Viant Data Platform with new AI-based tools and services, enabling privacy-centric and reliable signals for advertisers to leverage in partnership with publishers. The advertising industry is at an inflection point, where digital identifiers continue to diminish making audience targeting and measurement increasingly more difficult.
Press Release
Digital Marketing
Datadog Welcomes Sara Varni as New Chief Marketing Officer
Feb 05, 2024
NEW YORK, Feb. 5, 2024 /PRNewswire/ -- Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced that Sara Varni is joining as Chief Marketing Officer (CMO), effective immediately. Varni brings more than 15 years of marketing experience centered around enterprise software products—including leadership positions at Attentive, Twilio and Salesforce—to her role at Datadog. "Sara has a wealth of experience in building and maintaining high-performing teams that market to developers and executive-level personas alike.
Press Release
Digital Marketing
ChannelMix Unveils New AI-Powered Pacing Dashboard Product to Transform Campaign Marketing Measurement
Feb 05, 2024
KANSAS CITY, Mo., Feb. 05, 2024 (GLOBE NEWSWIRE) -- ChannelMix, the industry-leading marketing revenue generation platform, today announces the launch of its groundbreaking Pacing Dashboard product. This innovative tool sets new standards in media mix modeling, reshaping the way we track campaigns and manage budgets.
Press Release
Customer Experience
Medallia Commits to Net Zero by 2040
Feb 05, 2024
PLEASANTON, Calif.--(BUSINESS WIRE)-- Medallia, Inc., the global leader in customer and employee experience, today announced a commitment to achieve net-zero greenhouse gas (GHG) emissions by 2040, 10 years ahead of what is required in The Paris Agreement. The Paris Agreement calls on countries to reduce their emissions and work together to adapt to the impacts of climate change.
Press Release
Digital Marketing
Solvacy Launches Revolutionary AI-Powered Social Media Management Platform to Transform Digital Marketing
Feb 04, 2024
MARTINSVILLE, VIRGINIA, UNITED STATES, February 4, 2024 / EINPresswire.com / -- Solvacy, a forward-thinking digital marketing startup, is poised to unveil its new social media management platform, which integrates artificial intelligence to streamline digital marketing for businesses and entrepreneurs. Designed to simplify complex digital marketing tasks, the platform offers comprehensive tools for content creation, analytics, and social media strategy optimization, addressing the critical need for businesses to maintain an effective online presence.
Press Release
Customer Experience
Eccentex releases a new version of HyperAutomation Cloud
Feb 03, 2024
Today Eccentex releases a new version of HyperAutomation Cloud with innovative features that improves efficiency, agility and customer satisfaction. LOS ANGELES, CALIFORNIA, UNITED STATES, February 3, 2024 / EINPresswire.com / -- The new release of HyperAutomation Cloud includes three key features. #1 - The Solution Inventor AI now extended with 3 new skills that significantly improves user experiences and productivity: Eccentex AI is now able to generate multi-level data models for CRM Parties that enables HAC users to define and maintain multi-level MDM schemas (for example if the CRM account is a B2B Telecommunication Provider, their record may contain all of their accounts, contracts and activities, etc.) Enablement of multi-level data model for Case Management Parties now supports HAC users to handle data beyond customer accounts (for example if the CRM account is a Vendor, their record may contain all of their products, sales activities, recent complaints, etc.) Eccentex AI is now able to generate multi-level data for Multi-Domain MDMs.