The Wire (Page 149)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Admixer.HB+ for Extensive Ad Monetization Released
Feb 21, 2024
Essen, Germany, February 20, 2024 — Admixer, a leading provider of end-to-end ad management solutions for publishers and advertisers, has launched its innovative header bidding platform Admixer.HB+ to drive publishers’ revenue and consolidate monetization within one single platform.
Press Release
Customer Experience
Consensus and 2Win! Global Announce Strategic Partnership
Feb 20, 2024
Consensus and 2Win! Global Announce Strategic Partnership to Extend Software Demo Excellence Throughout the Entire Buying Cycle COLORADO SPRINGS, COLORADO, UNITED STATES, February 20, 2024 / EINPresswire.com / -- In a groundbreaking move, Consensus, the leading B2B demo automation SaaS company, and 2Win! Global (2Win), leading training provider for sales, presales, and client success professionals, have partnered to pioneer a new era in B2B software sales and purchasing. This partnership combines 2Win’s world famous expertise in crafting compelling software demonstrations with the cutting-edge demo automation platform from Consensus, which has been adopted by 15 of the top 30 software companies in the world.
Press Release
Digital Asset Management
Acquia Enhances Brand Management Capabilities
Feb 20, 2024
New integrations for Acquia’s digital asset management solution enable marketers to reuse high-quality assets faster across digital channels BOSTON, February 20, 2024 — Acquia, the digital experience leader, today announced new integrations for its digital asset management solution, Acquia DAM, that expand its brand management capabilities. These integrations — with Acquia Campaign Studio, Adobe Stock, and Google Translate — reduce the complexity of maintaining a consistent brand experience across digital channels, saving time for marketing and creative teams and helping them get the most value from their content assets. “Brand leaders today are looking to free up their teams to be more creative and to use digital content assets in new ways,” said Jake Athey, Vice President, Go-To-Market, DAM at Acquia. “These new integrations help customers scale their use of digital content across digital channels and across regions to deliver a better brand experience in less time.” Acquia DAM is now integrated with Acquia Campaign Studio, the company’s full-scale marketing automation solution.
Press Release
Customer Experience
Limey Launches Innovative Free Tools to Enhance Digital Experiences
Feb 20, 2024
MARYLAND, UNITED STATES, February 20, 2024 / EINPresswire.com / -- WebLime, the digital agency behind the revolutionary one-page website builder and link shortening platform Limey, is excited to announce the launch of free tools designed to support digital marketers, content creators, and social media enthusiasts in their online endeavors. These tools, like the Random Letter Generator and the Instagram ALT Text Generator, reflect Limey's commitment to providing valuable, user-friendly digital solutions.
Press Release
Customer Experience
Innervate Launches Experience Automate, the Industry's First Low-Code/No-Code Business Process Automation Solution for Orchestrating World-Class Customer Experiences
Feb 20, 2024
SAN CARLOS, Calif., Feb. 20, 2024 /PRNewswire/ -- Innervate, the dynamic customer experience company, today announced it has launched Experience Automate, a business process automation (BPA) solution for customer experience (CX) use cases that allows businesses to achieve more efficient workflows, reduce manual tasks and create an upgraded working environment for their teams. "Talented people have been struggling for years to orchestrate high-quality dynamic customer experiences at the speed the market demands — and before today, the world's business automation tools haven't helped much at all," Mitchell Weisman, founder and CEO of Innervate, said. "Today, we're thrilled to launch Experience Automate, the industry's first low-code business process automation solution designed specifically for orchestrating world-class dynamic customer experiences. This new solution makes life better by bridging the gap between old-world manual processes and more streamlined operations." From CX production and trafficking to reporting, iteration and beyond, embracing a BPA approach with Experience Automate helps companies experience massive efficiency gains, elevated employee experiences, faster time to market, data-driven insights and consistent, customized user experiences.
Press Release
Digital Marketing
TapClicks Adds Google “Push” Connectors to Industry-Leading Marketing Operations Platform
Feb 20, 2024
SAN JOSE, CA, UNITED STATES, February 20, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, including automated data warehousing, reporting intelligence and marketing workflow management for media companies, digital marketing agencies and brands, announced today the release of native connectors which allow the "push" of campaigns directly from TapOrders OMS (Order Management System) to Google Ads and Google Ad Manager. Push Connectors automatically push campaign data to the serving platform when the campaign is ready to be executed.
Press Release
Customer Experience
Authenticx Launches Generative AI Solution Built Exclusively for Healthcare Customer Experience
Feb 20, 2024
Advanced GenAI solutions from Authenticx give healthcare organizations a secure, reliable platform to analyze findings hidden in customer interactions INDIANAPOLIS, Feb. 20, 2024 /PRNewswire/ -- Authenticx, the new standard in healthcare for listening at scale, has introduced a new generative AI solution, expanding the capacity for healthcare organizations to use recorded customer conversations as a key source of business insight. The generative AI solution adds to an already well-established AI platform that uses deep learning to structure, tag, and aggregate trends that surface customer friction and disruptive business processes.
Press Release
Customer Experience
Redial Partners With Loris to Improve Customer Service Quality With AI
Feb 20, 2024
Redial BPO and Loris.ai partnership enables customer service agents to deliver high-quality customer experiences using AI and automation. YORK, NY, USA, February 20, 2024 / EINPresswire.com / -- Redial, a multinational company focused on providing outsourced service operations and solutions for leading brands, announced they have entered into a partnership with Loris to provide customer service quality and customer intelligence analytics solutions to its customer base.
Press Release
Customer Experience
GMS Shifts to The AI-Driven Future of Customer Experience
Feb 20, 2024
BAAR, SWITZERLAND, February 20, 2024 / EINPresswire.com / -- - GMS presents a diversified business strategy to shift from legacy messaging provider to AI communications solutions partner, driven by customer engagement and exceptional customer experiences. To align with this strategy, GMS is rebranding to introduce a more consumer friendly and tech style.
Press Release
Customer Experience
Pulsate Raises $7.75M in Series A Funding Backed By TruStage Ventures and Curql
Feb 19, 2024
DUBLIN--(BUSINESS WIRE)--In response to continued demand for better consumer engagement tools for the digital channel, Pulsate, provider of mobile-first engagement solutions that deepen digital banking relationships and cut through noise in consumers’ moments of need, today announced it has raised $7.75 million in Series A funding, led by TruStage Ventures and Curql Collective. The majority of consumers have followed the shift from traditional branch to mobile banking with only 10% of still preferring to regularly bank in-person.