The Wire (Page 149)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Pega Introduces New Generative AI Assistant Fortified With Enterprise-Grade Integration, Auditing and Controls
Jan 24, 2024
Pega GenAI Knowledge Buddy TM easily synthesizes knowledge scattered across content libraries to quickly get answers to employee and customer inquiries CAMBRIDGE, Mass – January 24, 2024 – Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Pega GenAI Knowledge Buddy TM, an enterprise-grade, generative AI-powered assistant that will quickly and easily enable customers and employees to get specific answers synthesized by generative AI from content scattered across enterprise knowledge bases. Pega GenAI Knowledge Buddy uniquely combines an innovative AI architecture with security features so organizations can transform how users access knowledge while adhering to high standards of trust and responsibility.
Press Release
AI Market
Self-Teaching AI Market Eyeing Bigger Moves: Google, OpenAI, NVIDIA
Jan 24, 2024
Self-Teaching AI Market May See Potential Upside in Years to Come HTF MI integrates History, Trends, and Forecasts to identify the highest value opportunities, cope with the most critical business challenges and transform the businesses.” — Craig Francis PUNE, MAHARASHTRA, INDIA, January 24, 2024 / EINPresswire.com / -- The latest study released on the Global Self-Teaching AI Market by HTF MI evaluates market size, trend, and forecast to 2030. The Self-Teaching AI market study covers significant research data and proofs to be a handy resource document for managers, analysts, industry experts and other key people to have ready-to-access and self-analyzed study to help understand market trends, growth drivers, opportunities and upcoming challenges and about the competitors.
Press Release
AI Market
Balancing Act: Joseph Studios’ CEO Weighs AI's Pros, Cons, and Impact in Magazine Exclusive
Jan 24, 2024
Joseph Studios founder and CEO Daniel Klein recently sat down with Authority Magazine for a discussion about the role of AI in the digital marketing world. ATLANTA, GEORGIA, UNITED STATES, January 24, 2024 / EINPresswire.com / -- Joseph Studios founder and CEO Daniel Klein recently sat down with Authority Magazine for an exclusive discussion about the game-changing role of artificial intelligence (AI) in today’s digital marketing world.
Press Release
Professional Development
ImageX Expands Operations with the Launch of a New Office in Indianapolis
Jan 24, 2024
ImageX proudly announces the opening of its latest office location in Indianapolis, Indiana. RESTON, VIRGINIA, UNITED STATES, January 24, 2024 / EINPresswire.com / -- ImageX, a distinguished woman and minority-owned business specializing in secure information management solutions, proudly announces the opening of its latest office location in Indianapolis, Indiana.
Press Release
AI Platforms
New AI Software for Financial Advisors 'Jump' Handles Note-taking, Tasks and Meeting Compliance
Jan 24, 2024
Startup promises to help advisors adapt and thrive in the age of AI. SALT LAKE CITY, UT, USA, January 24, 2024 / EINPresswire.com / -- The financial advisory and wealth management sector has an exciting and ready-to-use new AI tool with the launch of Jump, artificial intelligence software designed to redefine how wealth advisors manage their client interactions and compliance tasks.
Press Release
Customer Experience
Disaster Recovery as a Service (DRaaS) Market Climbs Amid Increasing Frequency of Cyber Threats
Jan 24, 2024
Increasing cyber threats propel the Disaster Recovery as a Service (DRaaS) Market, as businesses prioritize resilient solutions to safeguard against data loss. Digitalization and the imperative for business continuity fuel the DRaaS Market, urging organizations to adopt cloud-based disaster recovery solutions for swift and secure data recovery.” — SNS Insider Research AUSTIN, TEXAS, UNITED STATES, January 24, 2024 / EINPresswire.com / -- As per SNS Insider’s research, the growth drivers for the Disaster Recovery as a Service (DRaaS) Market encompass a multifaceted spectrum ranging from cybersecurity concerns to the imperative need for business continuity.
Press Release
AI Platforms
The Era of Artificial Intelligence is Upon Us
Jan 24, 2024
An Exceptional Opportunity Awaits Those Wise Enough To Learn AI Basics I look at AI as an exceptional opportunity and strongly recommend that people begin to familiarize themselves with it.” — Joseph Schmoke BOCA RATON, FLORIDA, USA, January 24, 2024 / EINPresswire.com / -- As the world rapidly embraces the digital era, Alternatives to College LLC, a leading online resource for skill development and education, announces its initiative to demystify and harness the potential of Artificial Intelligence (AI). With an expansive catalog of over 6,000 training courses from more than 1,700 schools and organizations, Alternatives to College now includes a dedicated focus on AI and technology-based programs, accessible online at alternativestocollege.com.
Press Release
Customer Experience
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Jan 23, 2024
Combining Radarr Technologies capabilities with Genesys Cloud will give organizations new AI-powered experience orchestration capabilities that drive customer loyalty, business optimization and competitive differentiation January 22, 2024 08:00 AM Eastern Standard Time SAN FRANCISCO--( BUSINESS WIRE)-- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced it has entered into an agreement to acquire Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. By combining the comprehensive public social media capabilities within the Radarr Technologies solution with the all-in-one Genesys Cloud™ platform, Genesys will empower organizations to unify the customer experience (CX) like never before, helping them create proactive, prescriptive engagement built to drive loyalty in the AI economy. “Once the capabilities of Radarr Technologies are integrated into Genesys Cloud, Genesys can accelerate its transformation of the CX industry by helping organizations further connect every touchpoint into the end-to-end customer experience.” People around the world, especially digital natives, are using public social media channels to connect with businesses as an alternative to traditional service channels.
Press Release
Digital Marketing
Regie.ai Launches Sales Auto-Pilot; the Next Generation of Sales Prospecting, Powered by AI
Jan 23, 2024
SAN FRANCISCO, Jan. 23, 2024 /PRNewswire/ -- Regie.ai, a pioneer in leveraging artificial intelligence (AI) for B2B, announced that Sales Auto-Pilot, a revolutionary add-on to their AI-powered prospecting platform, is Generally Available to the market today. This cutting-edge technology is set to redefine prospecting, making it easier for businesses and better for buyers.
Press Release
Ecommerce
Bloomreach Turbocharges Innovation in AI for Ecommerce With the Acquisition of Radiance Commerce
Jan 23, 2024
MOUNTAIN VIEW, CA, January 23, 2024 – Bloomreach, the platform fueling limitless e-commerce personalization, today announced the acquisition of Radiance Commerce, a revolutionary, enterprise-grade conversational commerce platform powered by the latest in generative AI. Using large language models (LLMs), Radiance guides customers on their shopping journey through expertise-based selling, product search, recommendations, and exploration.