The Wire (Page 151)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
IPSecure Closes Multiple Seven-Figure Seed II Round of Funding and Announces Formation of Key Advisory Board
Feb 14, 2024
Moves will accelerate adoption of AI-driven brand protection focused on e-commerce revenue growth SAN FRANCISCO, Feb. 14, 2024 /PRNewswire/ -- IPSecure, the leading Buy Box brand protection company for brands and e-commerce agencies, announced today that it has raised its second multi seven-figure round of funding, led by Secondary Market pioneer Manhattan Venture Partners. The company also announced that Dan Ciporin, a successful early e-commerce operator and former General Partner at Canaan Partners, Frederick Felman, Partner at Sage Partners, and William Barkow, Partner at Manhattan Venture Partners, will be joining IPSecure's Advisory Board.
Press Release
Digital Marketing
Textellent Announces Next Release of Franchisor Module for Enhancing the Customer Journey
Feb 13, 2024
Textellent introduces next-generation texting for franchisors and enterprises. Our marketing services feature various solutions to enhance customer experiences.
Press Release
Customer Experience
Proxima Introduces Pioneering AI-Powered Customer Support Solution
Feb 13, 2024
CallPilot, Proxima’s cutting-edge AI-powered customer support solution, redefines outbound communication and inquiry handling. Chicago, Illinois, Feb. 12, 2024 (GLOBE NEWSWIRE) -- Proxima, a leading technology and business process outsourcing (BPO) company specializing in the insurance and financial sector, redefines customer support with its groundbreaking product, CallPilot.
Press Release
Customer Experience
Doba Unveils Business Pro Plan, Revolutionizing Growth for E-Commerce Entrepreneurs
Feb 13, 2024
LEHI, UTAH, UNITED STATES, February 13, 2024 / EINPresswire.com / -- Doba, the innovative dropshipping platform that seamlessly connects retailers with suppliers, is excited to announce the launch of its revolutionary Business Pro Plan. This dynamic addition to Doba's suite of offerings is poised to redefine how businesses navigate the competitive e-commerce landscape, serving as a strategic bridge between Business and Enterprise solutions.
Press Release
Customer Experience
Glassbox Ushers in the Next Era of Customer Feedback Management With AI-Powered Voice of the Silent Solution
Feb 13, 2024
New approach closes the feedback gap facing traditional Voice of the Customer (VoC) programs by analyzing 100% of digital customer experiences NEW YORK--(BUSINESS WIRE)-- Glassbox (TASE:GLBX), a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its new, AI-powered Voice of the Silent (VoS) solution. This innovation eliminates the substantial gap in data collected by traditional VoC programs, which capture feedback from an average of 4% of customers, thus not accounting for the experiences of most customers.
Press Release
Customer Experience
Sierra Unveils Conversational AI Platform to Enhance Customer Engagement
Feb 13, 2024
Sierra has announced the launch of its new conversational AI platform, aimed at enabling businesses to improve their customer engagement through AI-powered agents. This development marks a significant step in the use of technology to facilitate more dynamic and interactive customer experiences.
Press Release
Customer Experience
Tenon and AgileSherpas Launch Strategic Partnership for Aligning Agile Marketing Strategy and Solutions
Feb 13, 2024
INDIANAPOLIS--(BUSINESS WIRE)-- #agilemarketing --Tenon, the innovative Marketing Work Management solution built on ServiceNow, and AgileSherpas, the world’s leading Agile marketing consulting, training, and coaching organization, are excited to announce a strategic partnership aimed at advancing and optimizing Agile marketing for enterprise marketing teams. This collaboration brings together the robust capabilities of Tenon's Marketing Work Management solution with AgileSherpas' unparalleled expertise in Agile marketing frameworks.
Press Release
Digital Marketing
LiveRamp Delivers New Privacy-Centric Integrations with Amazon Ads to Enhance Addressability, Connectivity and Measurement
Feb 13, 2024
New solutions powered by pseudonymous identity and connectivity SAN FRANCISCO--(BUSINESS WIRE)-- LiveRamp (NYSE: RAMP) today launched enhanced capabilities that help clients optimize addressability, connectivity and measurement across Amazon Marketing Cloud (AMC) and Amazon DSP. Brand marketers, advertisers, and agencies can now leverage LiveRamp’s integrations with these services to unlock insights and analytics with an industry-leading, privacy-enhancing approach.
Press Release
Digital Experience
Wildfire Systems' New RevenueEngine Browser Extension Offers a Convenient Way to Leverage Generative AI to Create Monetized Content
Feb 13, 2024
Content creators and influencers can now use the browser extension to easily develop content that is fully monetized through tracked links to e-commerce websites SAN DIEGO, Feb. 13, 2024 /PRNewswire/ -- Wildfire Systems Inc., a financial technology platform that powers white label loyalty programs, today announced a RevenueEngine browser extension for Chrome that provides a more convenient way for creators to leverage generative AI to develop and monetize content that recommends, reviews, or compares products and brands. RevenueEngine is the industry's first solution for monetizing e-commerce transactions driven by AI-generated brand and product recommendations within applications, plugins, and products.
Press Release
Digital Experience
Hero Digital Helps Calix Create and Launch New Website on Adobe Experience Manager
Feb 13, 2024
The new Calix.com empowers Broadband Service Providers to transform their community for the better CHICAGO, Feb. 13, 2024 /PRNewswire/ -- Hero Digital, an award-winning customer experience transformation company, managed the development and launch of Calix's new online experience: Calix.com. Designed and built by the Hero Digital team on Adobe Experience Manager, the new experience helps Calix modernize the world, one community at a time.