The Wire (Page 155)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Ecommerce
Sparq Mart Set to Revolutionize Ecommerce With an Ambitious 400,000 Product Array
Jan 09, 2024
Sparq Mart gears up for a colossal expansion, aiming to stock an epic selection of 400,000 quality products for discerning customers. DOVER, DELAWARE, UNITED STATES, January 9, 2024 / EINPresswire.com / -- Sparq Mart, the rapidly emerging online shopping powerhouse, today announces a grand-scale initiative to elevate its product count to an astonishing 400,000.
Press Release
Digital Marketing
Milestone Technologies Acquires Suyati Technologies Pvt Ltd, a global IT Solutions company with deep expertise in Microsoft and Cloud Technologies, Salesforce Platform, Data Engineering and Advanced Analytics.
Jan 09, 2024
Suyati strengthens Milestone’s ability to drive AI enabled solutions for its clients through deep experience and expertise in accelerating CX transformation, while also expanding Milestone’s delivery footprint. FREMONT, Calif.--(BUSINESS WIRE)--Milestone Technologies, a Silicon Valley based global IT services and digital solutions firm, announced today the acquisition of Suyati Technologies Pvt Ltd, an IT company providing tech services and solutions in Microsoft and Cloud Technologies, Salesforce Platform, Advanced Analytics, headquartered in Kochi, India.
Press Release
Customer Experience
Michael E. Jordan Group Introduces Free Single User Version CRM for its Business Suite
Jan 08, 2024
Michael E. Jordan Group Owner of MEJ Group Business Suite Free Single User CRM For Businesses That Qualify International by Referral Only Affiliate Program Small businesses with 9 or fewer employees, non-profit, and faith-based organizations can enjoy the MEJ Group Business Suite CRM at no cost.
Press Release
Ecommerce
BrandAlignment Sheds Light on the Crucial Role of Authorized Sellers in Ecommerce and Retail
Jan 08, 2024
Pioneering in Online Grey Market Monitoring, BrandAlignment Enhances Consumer Trust and Brand Integrity BUFFALO, NEW YORK, UNITED STATES, January 8, 2024 / EINPresswire.com / -- In the dynamic world of e-commerce and retail, the role of authorized sellers is increasingly becoming a cornerstone of consumer confidence and brand reputation. BrandAlignment, a leader in cybersecurity with a specialized focus on online grey market monitoring and removal, today released an in-depth guide highlighting the importance and benefits of authorized sellers.
Press Release
Collaboration & Productivity
Procure IT Names Tech & Channel Marketing Veteran Brian Leonard as Chief Marketing Officer
Jan 04, 2024
Marketing Leader Brings 18 Years of Experience Building Brand, Demand & Product Marketing for Cloud, SaaS, Telecom Providers and TSDs CARROLLTON, Texas, Jan. 4, 2024 /PRNewswire/ -- Procure IT, a game-changing data-driven IT procurement company, announced today that it has named Brian Leonard, an 18-year technology and channel marketing veteran and former Vice President of Marketing for RapidScale, as its Chief Marketing Officer. In his new role, Leonard oversees the creation and management of Procure IT's marketing strategy, including digital marketing, strategic leadership, brand management, market research, sales collaboration, customer engagement, public relations, data analytics, budget management, and marketing team leadership and development. "Brian Leonard and many of the Procure IT team members have extensive experience working together to build and successfully sell RapidScale," said Randy Jeter, Procure IT Co-founder and Managing Partner and former CEO of RapidScale. "We know and respect each other well and can hit the ground running to develop and execute Procure IT's marketing strategy to drive rapid growth and shareholder value." Leonard is a data-driven technology marketing leader with nearly two decades of experience leading, growing and managing international marketing teams.
Press Release
Customer Experience
NICE Announces the Close of the LiveVox Acquisition, Creating a Conversational AI Powerhouse
Dec 27, 2023
The combination of two leaders creates the market's only CX interaction centric cloud platform with full convergence and the most advanced conversational AI across all types of customer engagements Hoboken, N.J., December 26, 2023– NICE (NASDAQ: NICE) announced the closing of the acquisition of LiveVox (NASDAQ: LVOX). The combination of NICE’s market leading platform CXone, with LiveVox’s unique AI driven proactive outreach capabilities create the market’s only interaction centric platform, the fundamental cornerstone to deliver superior AI driven CX.
Press Release
Customer Experience
Centific and Telaid Partner to Bring AI and Computer Vision to Retail
Dec 21, 2023
AI-Powered Computer Vision Meets Deployment Expertise for Retail and QSR Innovation SEATTLE, Dec. 21, 2023 /PRNewswire/ -- Centific, a global provider of AI and data services, has announced its partnership with Telaid, a North American technology integrator, to bring transformative AI and computer vision solutions to retail and quick-service restaurant (QSR) environments. Effective immediately, Telaid will add Centific's Pitaya.
Press Release
Ecommerce
Trinity Capital Inc. Provides $30 Million Growth Capital to Cart.com
Dec 21, 2023
PHOENIX, Dec. 21, 2023 /PRNewswire/ -- Trinity Capital Inc. (NASDAQ: TRIN) ("Trinity"), a leading provider of diversified financial solutions to growth-stage companies, today announced the commitment of $30 million in growth capital to Cart.com, a provider of unified commerce and logistics solutions that enable merchants to sell and fulfill anywhere. Cart.com provides physical and digital infrastructure to unify operations across channels and empowers more than 6,000 multichannel merchants to sell and fulfill anywhere their customers are.
Press Release
Digital Marketing
Accenture to Acquire Jixie’s Intelligent Digital Marketing Platform and Business in Indonesia
Dec 21, 2023
Jixie will bolster Accenture Song’s marketing transformation capabilities to help Indonesian businesses deliver more efficient and effective marketing efforts for sustainable growth SINGAPORE & JAKARTA, Indonesia--(BUSINESS WIRE)--Accenture (NYSE: ACN) has agreed to acquire the business of media and marketing technology company, Jixie. Jixie’s intelligent digital marketing platform and team will be integrated into Accenture to strengthen its marketing transformation capabilities and resources through Accenture Song —the firm’s tech-powered creative group—helping Indonesian clients deliver more personalized experiences to enhance customer engagement for sustainable business growth.
Press Release
Customer Experience
Prepay Nation Strengthens Senior Leadership Team, Appoints Sunny Hingorani as Global Head of Operations
Dec 20, 2023
Sunny Hingorani, Global Head of Operations, Prepay Nation Prepay Nation Logo Sunny Hingorani joins Prepay Nation as they expand their leadership team. DUBAI, UNITED ARAB EMIRATES, December 20, 2023 / EINPresswire.com / -- Prepay Nation, a leading player in the global cross-border solutions space, proudly welcomes Sunny Hingorani as the new Head of Operations.