Press Release
Customer Experience
Instructure Names Rachel Orston as Chief Customer Officer to Build on Legacy of Transformative Customer Experience
Jan 10, 2024
SALT LAKE CITY, Jan. 10, 2024 /PRNewswire/ -- Instructure, the leading learning platform and maker of Canvas, today announced Rachel Orston as its new Chief Customer Officer. Instructure's CX team leverages real-world educational experience as it helps customers improve student outcomes, with over half of its CX team having taught or worked in educational institutions.
Press Release
Customer Experience
Glassbox Delivers Enterprise-Ready Generative AI Assistant With Microsoft Azure OpenAI Service
Jan 10, 2024
Secure, Compliant GenAI Solution Accelerates and Democratizes Access to Rich Digital Insights January 10, 2024 09:00 AM Eastern Standard Time NEW YORK--( BUSINESS WIRE)-- Glassbox (TASE:GLBX), a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its enterprise-ready AI assistant, which the company has named GIA (Glassbox Insights Assistant). Glassbox turned to Microsoft Azure OpenAI Service, which hosts OpenAI models fully within the secure Azure environment, to elevate the security and privacy standards of its previously announced AI assistant.
Press Release
Ecommerce
Firework Launches AVA, the Virtual Shopping Assistant Giving a Face to Ecommerce
Jan 10, 2024
The adaptive AI digital human provides always-on, real-time sales assistance and customer support to help brands bring the best of the in-store customer experience online SAN MATEO, Calif., Jan. 10, 2024 /PRNewswire/ -- Firework, the world's leading video commerce and engagement platform built for brands and retailers, today unveiled a powerful AI-generated video sales assistant purpose-built for commerce — AVA (short for AI Virtual Assistant). Powered by Firework's own proprietary fine-tuned large-language model (LLM) and rendered as a lifelike, digital human avatar, AVA brings a face to e-commerce, helping brands fully transform cold e-commerce sites into connected virtual stores.
Press Release
Ecommerce
Eclipse Stores Enables Digital Retail Success With Tecsys' OMS
Jan 10, 2024
New digital ecosystem effectively combines the elegant Shopify front end with the sophisticated Tecsys order management orchestration back end, providing a scalable platform for efficient omnichannel commerce. ST.
Press Release
Digital Marketing
MediaGo Partners With Voluum to Optimize Campaign Delivery and Management for Advertisers
Jan 10, 2024
The collaboration will centralize the management process, allowing Voluum users to leverage MediaGo's deep learning technology to optimize ad performance and maximize ROI. SAN FRANCISCO, Jan. 10, 2024 /PRNewswire/ -- MediaGo, a deep learning-based intelligent advertising platform under the Baidu Global Business Unit, today announced its partnership with Voluum, a leading advertising tracking and optimization platform.
Press Release
Digital Experience
Acquia Completes Acquisition of Monsido
Jan 09, 2024
Adds website accessibility, website optimization, and compliance solution to Acquia’s industry-leading digital experience platform (DXP) BOSTON--(BUSINESS WIRE)-- #accessibility -- Acquia, the digital experience leader, today announced the successful completion of its acquisition of the Monsido platform, a website accessibility and optimization solution. The SaaS-based Monsido platform helps customers of all sizes, across industries, to monitor and perfect website accessibility, content quality and governance, search engine optimization (SEO), data privacy, and performance.
Press Release
Digital Marketing
TapClicks Announces New Data Connectors for TikTok Ads
Jan 09, 2024
SAN JOSE, CA, UNITED STATES, January 9, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing Cloud solutions, including automated data warehousing, reporting intelligence and marketing workflow management for media companies, digital agencies and brands, announced today the launch of new connector packages designed to enhance marketers’ abilities to monitor and blend TikTok advertising campaigns at scale. TikTok, the cutting-edge social-video platform known for its skyrocketing popularity, has emerged as a clear “go-to” for businesses to connect with a diverse and highly-engaged audience.
Press Release
Digital Marketing
Britton Marketing & Design Group Merges With BrandStar
Jan 09, 2024
Jeff & Sue Britton With the acquisition of Britton Marketing and Design Group, BrandStar furthers its presence into the ‘New American Middle’; expands its creative capabilities Jeff and Susan (Britton), along with their team have established a truly unique niche, providing top-tier results for some of the nation’s most recognized companies.” — Mark Alfieri, Founder & CEO of BrandStar FT. WAYNE, IN, UNITED STATES, January 9, 2024 / EINPresswire.com / -- Britton Marketing & Design Group, a full-service branding and design firm, has merged with South Florida-based BrandStar a solutions-driven, fully horizontally and vertically integrated production and strategic marketing company.
Press Release
Ecommerce
Sparq Mart Set to Revolutionize Ecommerce With an Ambitious 400,000 Product Array
Jan 09, 2024
Sparq Mart gears up for a colossal expansion, aiming to stock an epic selection of 400,000 quality products for discerning customers. DOVER, DELAWARE, UNITED STATES, January 9, 2024 / EINPresswire.com / -- Sparq Mart, the rapidly emerging online shopping powerhouse, today announces a grand-scale initiative to elevate its product count to an astonishing 400,000.
Press Release
Digital Marketing
Milestone Technologies Acquires Suyati Technologies Pvt Ltd, a global IT Solutions company with deep expertise in Microsoft and Cloud Technologies, Salesforce Platform, Data Engineering and Advanced Analytics.
Jan 09, 2024
Suyati strengthens Milestone’s ability to drive AI enabled solutions for its clients through deep experience and expertise in accelerating CX transformation, while also expanding Milestone’s delivery footprint. FREMONT, Calif.--(BUSINESS WIRE)--Milestone Technologies, a Silicon Valley based global IT services and digital solutions firm, announced today the acquisition of Suyati Technologies Pvt Ltd, an IT company providing tech services and solutions in Microsoft and Cloud Technologies, Salesforce Platform, Advanced Analytics, headquartered in Kochi, India.