The Wire (Page 167)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
RRD Enhances Direct Marketing Platform to Help Clients Drive Optimized Performance
Nov 14, 2023
As the needs of modern marketers evolve, RRD is making significant investments in digital direct mail production capabilities and marketing automation solutions CHICAGO--(BUSINESS WIRE)--R.R. Donnelley & Sons Company (RRD), a leading global provider of marketing, packaging, print, and supply chain solutions, has enhanced the go-to-market platform of its Direct Marketing Group (DMG) to deliver increased ROI to organizations focusing on optimizing their marketing strategies. “Direct marketing has evolved from a linear process to a delicate science of understanding how each channel plays a unique role in the customer journey,” says Stefanie Cortes, Director of Strategic Analysis, Direct Marketing, RRD. “As marketers continue to feel the pressure to deliver and prove ROI, it’s critical we provide our clients with verifiable methodologies that match messaging and touchpoint strategies to the individual preferences of their target audiences." With the direct mail channel being core to the DMG offering, this specialized group has developed a simplified three-phase approach — identify, create, deploy — that fuses audience insights and creative expertise with intentional delivery strategies to meet the needs of performance-minded marketers: Identify, understand and prioritize the right audience Create messaging and design that drives awareness and response Deploy coordinated direct marketing campaigns via scheduled, automated or complete journeys Evolving marketer requirements — quicker, more sophisticated personalization and deeper integration with all channels — have accelerated growth in digital direct mail utilization and automation solutions.
Press Release
Digital Experience
Acquia to Acquire Monsido, Expanding Commitment to Digital Accessibility, Website Optimization and Compliance
Nov 14, 2023
Adds industry-leading capabilities to Acquia’s open digital experience platform for building, managing, and delivering optimized and inclusive website experiences BOSTON--(BUSINESS WIRE)-- #DXP -- Acquia, the digital experience leader, and CivicPlus Ⓡ, a leader in public sector integrated technology solutions, today announced that Acquia has agreed to acquire the Monsido platform, a website accessibility and optimization solution from CivicPlus. Monsido is a leading SaaS platform for monitoring and perfecting website accessibility, content quality, search engine optimization (SEO), data privacy, and performance.
Press Release
Digital Experience
Acquia Introduces the Most Complete Digital Experience Optimization Solution
Nov 14, 2023
Expands industry-leading digital experience platform (DXP), enabling marketers to create more productive digital journeys for all users BOSTON--(BUSINESS WIRE)-- #DXP -- Acquia, the digital experience leader, today unveiled the most comprehensive solution on the market for digital experience optimization. The company is expanding its digital experience platform, Acquia DXP, enabling organizations to provide even better, more productive digital journeys to meet ever-evolving customer expectations.
Press Release
Digital Marketing
Third Door Media Releases SearchBot, a Collection of Marketing Generative AI Tools
Nov 14, 2023
SearchBot equips marketers with the tools and knowledge they need to excel in the evolving world of AI-powered marketing. EDGARTOWN, Mass.--(BUSINESS WIRE)-- #ppc --Third Door Media, a media and publishing leader focused on search and marketing technology, unveiled this week the newest version of its "SearchBot," a powerful collection of free generative AI tools trained on Search Engine Land’s original content. “SearchBot is a game-changer for marketers, designed to supercharge their strategies, expand their capabilities, and connect them with a community of industry professionals,” said Marc Sirkin, EVP of Product and Technology at Third Door Media. “SearchBot was built as an experiment, but as it turns out, being able to ‘talk’ to Search Engine Land’s archive of thousands of articles is incredibly valuable.” The upgraded version is aimed at marketers who are struggling to find value in more generic generative AI tools.
Press Release
Digital Marketing
Siteimprove Unveils AI Generate™, a New AI-Powered Content Optimizer for Marketers Everywhere
Nov 13, 2023
BELLEVUE, Wash. and COPENHAGEN, Denmark, Nov. 13, 2023 /PRNewswire/ -- Siteimprove, the leading platform empowering brands to stand out with accessible, high-performing digital content experiences, today announced the release of AI Generate™, a website content optimizer integrated into the SEO workflow that delivers AI-powered solutions. AI Generate aims to make generative AI work for marketers by leveraging high-impact, AI-driven optimization to make content shine on search engines, empowering marketing teams to become more efficient and deliver results faster than ever before.
Press Release
Digital Marketing
Albacross and Bombora Announce Partnership to Enhance Buyer Intent Data and Account Based Marketing in Europe
Nov 13, 2023
STOCKHOLM, SWEDEN, November 13, 2023 / EINPresswire.com / -- Albacross, Europe’s leading provider of account-based marketing (ABM) and buying intent data solutions, is thrilled to announce a landmark partnership with Bombora, the globally recognized leader in offering intent data for B2B sales and marketing. This strategic alliance will see Bombora’s comprehensive third-party intent data integrated within the Albacross platform, marking a first-of-its-kind collaboration in Europe.
Press Release
Ecommerce
Klarna Expands Growth Tools for Retailers and Creators Through Global Rollout of Creator Shops and Ads Manager
Nov 13, 2023
Ads Manager now live in the UK and Sweden, is a self-service advertising platform for retailers to better engage with Klarna's high-intent shopper audience. Creator Shops now live in the US, offer creators their own customized storefronts.
Press Release
Digital Marketing
RTC Partners Announces Four Investments as Foundation for Powerhouse Marketing Services Platform
Nov 13, 2023
Brings Together High-Touch, Boutique Services Firms fama PR, Intelisent, MarketBridge and Quarry to Expand Value Creation Across Client Marketing and Sales Initiatives MIAMI--(BUSINESS WIRE)-- RTC Partners, a growth-focused private equity firm, today announced it has closed strategic growth investments in four industry-leading, North America-based marketing and sales services firms – fama PR, Intelisent, MarketBridge, and Quarry. Bringing these firms together establishes the foundation of an integrated and data-driven platform designed to drive value creation across a wide spectrum of client marketing and sales initiatives.
Press Release
Customer Experience
AiCallerBot.com Welcomes Eugene Liu to Advisory Board, Supporting Vision of Transformative Customer Experience With AI
Nov 13, 2023
AiCallerBot.com Welcomes Eugene Liu to Advisory Board, Supporting Vision of Transformative Customer Experience With AI AiCallerBot.com, a leader in innovative AI-driven communication solutions, proudly announces the addition of Eugene Liu to its advisory board. AiCallerBot.com Welcomes Eugene Liu to Advisory Board, Supporting Its Vision of Transformative Customer Experience With AI-Driven Communication Solutions” — William Tsui VANCOUVER, CANADA, November 13, 2023 / EINPresswire.com / -- AiCallerBot.com, a leader in innovative AI-driven communication solutions, proudly announces the addition of Eugene Liu to its advisory board.
Press Release
Digital Experience
Humane Launches Ai Pin - Marking A New Beginning for Personal AI Devices
Nov 09, 2023
SAN FRANCISCO, Nov. 9, 2023 /PRNewswire/ -- Today, Humane Inc fully unveils Ai Pin: the first wearable device and software platform built to harness the full power of artificial intelligence (AI). Ai Pin marks a new beginning for personal consumer technology, offering users the ability to take AI with them everywhere in an entirely new, conversational and screenless form factor.