The Wire (Page 172)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
GoSecure Appoints Anne-Marie Faber as Chief Marketing Officer (CMO)
Nov 01, 2023
SAN DIEGO, Nov. 1, 2023 /PRNewswire/ - GoSecure, a renowned provider of managed detection and response solutions complemented by its expert professional services, is elated to announce the promotion of Anne-Marie Faber to the position of Chief Marketing Officer (CMO). With over 15 years of specialized experience in the IT industry, Anne-Marie's focused expertise makes this promotion an embodiment of GoSecure's vision for a future defined by strategic innovation and unparalleled market leadership.
Press Release
Digital Marketing
Sequel.io Launches AI-Powered Media Hub for Content-Led Growth Marketing Teams
Nov 01, 2023
SAN FRANCISCO, Nov. 1, 2023 /PRNewswire/ -- As we navigate into the 2024 B2B Marketing landscape, driving efficiency has evolved into a make-or-break point. Marketing leaders are tasked with managing complex tech stacks and integrations, process optimizations, and workforce enablement to stay competitive.
Press Release
Customer Experience
HubSpot to Acquire B2B Intelligence Leader Clearbit
Nov 01, 2023
Published on November 1, 2023 HubSpot, Inc. (NYSE: HUBS), the customer platform for scaling businesses, announced today that it has entered into a definitive agreement to acquire Clearbit, a top B2B data provider, to help HubSpot customers grow with industry-leading customer intelligence. Real-time, unified data is at the core of the HubSpot customer platform.
Press Release
Ecommerce
Connectly Raises $7.85 Million Series A Investment to Accelerate AI-Powered Conversational Commerce
Oct 31, 2023
Investment round led by Volpe Capital marks company’s official entrance into U.S. market, expansion of AI platform for retail and e-commerce businesses In our digital-first world, retaining consumers’ attention and mindshare is becoming more difficult by the day. Businesses need a simple way to have impactful conversations with customers while more effectively creating personalized, one-on-one relationships.
Press Release
Customer Experience
LINK Introduces Onboarding-as-a-Service and Adds New Integrations
Oct 31, 2023
SAN FRANCISCO, Oct. 31, 2023 /PRNewswire/ -- LINK, the integration provider formerly known as ShoppinPal, has announced it has launched a new Onboarding-as-a-Service vertical. This service enables software application companies to streamline and automate their onboarding processes, improving customer experience for new users and enhancing adoption.
Press Release
Customer Experience
Innervate Unveils Next Generation of Industry's First Enterprise-Grade Generative AI Solution for Customer Experiences
Oct 31, 2023
Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation. SAN CARLOS, Calif., Oct. 31, 2023 /PRNewswire/ -- Innervate, the dynamic customer experience company, today announced a powerful next generation of its industry-first AI-powered Digital Asset Management (DAM) solution.
Press Release
Customer Experience
Emplifi Releases Product Innovations for the Holiday Season; Ahead of 2024 Commerce Technology Assessments
Oct 31, 2023
Brands are well equipped to close out the year and prepare for 2024, with technology advancements that connect them with the modern consumer across digital and social channels NEW YORK--(BUSINESS WIRE)-- Emplifi, a leading unified customer engagement platform, announced its Fall ‘23 product innovations for the holiday season and in advance of brands assessing commerce technology for the upcoming year. Enhancements include influencer marketing power workflows, advancements in user generated content, and ratings and reviews for social proof that enable brands to connect with, convert, and care for the modern consumer across digital and social channels. “We continue to take bold strides to unify marketing, commerce, and care,” said Emplifi CTO Todd McCaslin. “We are excited to unveil our groundbreaking influencer power workflows and analytics, backed by Emplifi’s vast database of 35 million influencers.
Press Release
Customer Experience
iQor Symphony [AI] Drives Excellence in Customer Service and Compliance
Oct 31, 2023
Generative AI Experience Inspires the Future of Work to Enhance Employee Performance, Compliance, and Well-Being for Irresistible CX FT. LAUDERDALE, Fla.--(BUSINESS WIRE)-- #AI -- iQor’s recently launched Symphony [AI] TM ecosystem is designed to transform and enhance the employee lifecycle.
Press Release
Customer Experience
X4 The World’s Largest Experience Management Summit, Returns to Salt Lake City
Oct 31, 2023
PROVO, Utah & SEATTLE (Oct. 31, 2023) – Qualtrics, the leader and creator of the experience management category, today announced X4: The Experience Management Summit is returning to Salt Lake City May 1-3, 2024. Registration is open now. X4 2024 will bring together more than 10,000 C-suite executives, thought leaders and experience management professionals for three days of learning, inspiration and connection.
Press Release
Digital Experience
Kentico Revealed Major News at Its Connection 2023 Event About Its Unique Hybrid Headless DXP
Oct 30, 2023
Brno, CZ & Bedford, NH, October 26, 2023 — Kentico, leaders in the digital experience industry with its composable hybrid headless digital experience platform (DXP), brought the curtains down on a successful and insightful Kentico Connection 2023 event in Brno and Nashville. Kentico’s groundbreaking composable hybrid headless DXP, Xperience by Kentico, has been on the market for a year now.