The Wire (Page 174)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Content Strategy
SunTec India Matches up to the Wave of Generative AI With AI-Written Content Editing Services
Oct 27, 2023
SunTec India balances speed and quality in content creation through AI-content editing services, helping businesses boost ROI and connect with customers. AI can create content quickly, but it takes human insight to ensure accuracy, relevance and brand alignment” — Rohit Bhateja LAGUNA BEACH, CALIFORNIA, UNITED STATES, October 26, 2023 / EINPresswire.com / -- As artificial intelligence is transforming content creation, it has also brought forth the risk of reputational damage from unchecked AI-generated text.
Press Release
Digital Marketing
PressJoy Launches Affordable PR Services Online Services Online
Oct 27, 2023
logo PR Firm The Hype Company has launched the website PressJoy, an affordable option for digital PR services online. NEW YORK CITY, NEW YORK, UNITED STATES, October 27, 2023 / EINPresswire.com / -- PR Firm The Hype Company has launched the website PressJoy, an affordable option for digital PR services online.
Press Release
Customer Experience
Customer Journey Management SaaS Startup JourneyTrack Secures $1M Investment from Elevate Capital
Oct 26, 2023
JourneyTrack has pioneered a customer-first, enterprise-grade SaaS experience management platform that prioritizes the customer experience. PORTLAND, Ore., Oct. 24, 2023 /PRNewswire/ -- JourneyTrack Founder and CEO Ania Rodriguez is a self-made Latina woman entrepreneur who turns heads and makes the seemingly impossible happen.
Press Release
Contact Center
Webex by Cisco Announces AI-Powered Solutions to Empower Contact Center Agent Potential and Reduce Burnout
Oct 26, 2023
Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset News Summary: New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes. New Webex Customer Experience Essentials package extends agent and supervisor functionality to employees outside traditional contact centers for faster resolution of customer needs.
Press Release
Customer Experience
RetailNext and MarketDial Partner to Elevate In-Store Analytics For Retailers
Oct 26, 2023
Fusing Real-time Data with Empirical Testing, Retailers Gain a Comprehensive Toolkit to Drive In-store Innovation In our collaboration with MarketDial, we envision arming retailers with the tools to experiment dynamically and observe tangible impacts on foot traffic and customer engagement”.” — Sergio Gutierrez, RetailNext CRO CAMPBELL, CALIFORNIA, USA, October 26, 2023 / EINPresswire.com / -- RetailNext, the leading in-store traffic analytics provider used by 450+ of the world’s most loved brands, today announced its partnership with MarketDial, a prominent A/B testing solution for physical retail. This partnership aims to provide retailers with an unprecedented 360° view of the customer journey.
Press Release
Digital Marketing
Regie.ai Improves Sales Email Quality With Email Analyzer Enhancements
Oct 26, 2023
SAN FRANCISCO, Oct. 26, 2023 /PRNewswire/ -- Regie.ai today launched updates to their Email Analyzer feature to provide significantly more feedback and recommendations to sales reps on what to improve to elevate the quality of their email sends. Accessible for Users of the Regie.ai Chrome extension and for those Users tasked with creating and editing Sequences within their Regie.ai App, the Email Analyzer gives users insight into the quality and effectiveness of their email's content before pressing send.
Press Release
Digital Marketing
Content Marketing Institute and American Marketing Association Announce New Certification Partnership
Oct 26, 2023
Content Marketing Institute and the American Marketing Association Announce New Content Marketing Certification Partnership New certification opportunity is part an extended version of Content Marketing University We are thrilled to be partnering with AMA to help educate and inspire marketers,” — Stephanie Stahl, general manager, CMI NEW YORK, NEW YORK, UNITED STATES, October 26, 2023 / EINPresswire.com / -- The Content Marketing Institute (CMI), the leaders in content marketing training and education, are teaming up with the American Marketing Association (AMA) to offer marketers a brand new Content Marketing Certification opportunity, providing marketers with the the knowledge, skills, and tools to stand out and succeed in the dynamic world of content marketing. Learn more at: cmi.media/certification In today’s digital age, content marketing IS now marketing.
Press Release
Digital Marketing
Web3 Pro Closes New Funding Round in Further Sign of Digital Ads Upheaval
Oct 26, 2023
PALO ALTO, Calif., Oct. 26, 2023 /PRNewswire/ -- As privacy concerns and weakening marketing performance erode traditional online advertising, Web3 Pro, a leading MarTech SaaS company built around targeted opt-in marketing, closed a substantial round of fresh funding from P101, one of the largest European venture investors, bringing the total raised to date to almost $10MM, with a post money valuation of $57MM. Marketers are moving quickly to retool their efforts now that Google is planning to eliminate third-party tracking cookies in its dominant Chrome browser in 2024.
Press Release
Digital Marketing
Cranium Announces $25 Million in Series A Funding to Secure AI
Oct 26, 2023
Investment Led by Telstra Ventures with Participation from KPMG LLP and SYN Ventures SHORT HILLS, N.J., Oct. 26, 2023 /PRNewswire/ -- Cranium, the leading enterprise AI security and trust software firm, today announced that the company has raised $25 million in Series A funding. Telstra Ventures led the round with participation from KPMG LLP and SYN Ventures.
Press Release
Digital Marketing
Acxiom's Expertise Accelerates the Value of AI for Marketers
Oct 26, 2023
New capabilities optimize the power of Salesforce Einstein and elevate brand performance and ROI with Salesforce Data Cloud CONWAY, Ark.--(BUSINESS WIRE)-- Acxiom ®, the customer intelligence company, unveils its AI investment to help the world's leading brands implement Salesforce AI technologies. Acxiom's AI expertise can help brands deploy Salesforce Einstein and Data Cloud to boost the strategic value of their data, resulting in data-driven customer insights and business outcomes for marketers.