Press Release
Customer Experience
EngageSmart Agrees to Be Acquired by Vista Equity Partners for $4.0 Billion
Oct 24, 2023
October 23, 2023 Shares of EngageSmart to be Acquired for $23.00 Per Share in Cash Represents a 30% Premium to the 30-Day Unaffected Volume-Weighted Average Price (VWAP) EngageSmart to Become Privately Held Company Upon Completion of the Transaction; General Atlantic to Retain Minority Ownership Position BOSTON--(BUSINESS WIRE)-- EngageSmart, Inc. (NYSE: ESMT) (“EngageSmart” or “the Company”), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that it has entered into a definitive agreement to be acquired by an affiliate of Vista Equity Partners ("Vista"), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses, in an all-cash transaction valued at approximately $4.0 billion. Under the terms of the agreement, EngageSmart stockholders will receive $23.00 per share in cash upon completion of the proposed transaction.
Press Release
Digital Experience
DeepBrain AI Announces Strategic Collaboration Agreement With AWS
Oct 24, 2023
PALO ALTO, Calif., Oct. 24, 2023 /PRNewswire/ -- DeepBrain AI, a leading provider of generative artificial intelligence (AI) video synthesis and virtual human technology, announced today the signing of a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). This collaboration aims to utilize AWS's latest generative AI and business development services to accelerate global expansion efforts and unlock significant value from DeepBrain's powerful AI avatars and generative AI capabilities.
Press Release
Digital Experience
GlobalLogic and Akamai Announce Partnership to Deliver Enterprise Technology Solutions & Services
Oct 24, 2023
Partnership results in enhanced customer offerings powered by Digital Solutions and Cloud CAMBRIDGE, Mass., Oct. 24, 2023 /PRNewswire/ -- GlobalLogic Inc., a Hitachi Group company and leader in Digital Engineering services, and Akamai (NASDAQ: AKAM), the cloud company that powers and protects life online announced a strategic partnership intended to make a broad range of enterprise technology solutions available to customers globally. As a member of the Akamai Partner Program, GlobalLogic will design and build innovative products, platforms, and digital experiences for customers worldwide leveraging Akamai's cloud computing services, security, and content delivery network (CDN).
Press Release
Customer Experience
Cogito Secures New Funding to Empower Better Agent and Customer Experiences
Oct 24, 2023
New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations aimed at reducing employee and customer complexities and improving overall customer satisfaction BOSTON--(BUSINESS WIRE)-- Cogito, the leader in real-time AI coaching and guidance for the enterprise, today announced it has secured new funding to help advance features aimed at better supporting agents in the contact center and improving customer experiences. The funding round, including repeat commitments from two major investors, validates the importance of delivering strong employee and customer experiences in today’s turbulent economic climate.
Press Release
Customer Experience
Renovus Capital Partners Announces Sale of Portfolio Company InflowCX
Oct 23, 2023
Renovus worked closely with company's management team to establish InflowCX as an industry-leading contact center and customer experience consulting firm WAYNE, Pa., Oct. 23, 2023 /PRNewswire/ -- Renovus Capital Partners ("Renovus"), a premier lower middle-market private equity firm specializing in the knowledge and talent industries, today announced the sale of its portfolio company Inflow Communications LLC ("InflowCX") to an affiliate of Gemspring Capital Management, LLC who intends to combine it with their portfolio company, Amplix, a provider of technology advisory services and software. Financial terms of the transaction were not disclosed.
Press Release
Customer Experience
Gemspring Capital Acquires InflowCX and Combines with Portfolio Company Amplix to Create a Leading Provider of Technology Advisory Services
Oct 23, 2023
WESTPORT, Conn., Oct. 23, 2023 /PRNewswire/ -- Gemspring Capital Management, LLC ("Gemspring"), a middle-market private equity firm, is pleased to announce that an affiliate has acquired Inflow Communications, LLC, ("InflowCX"), a provider of strategic advisory, deployment, and managed services for contact center, customer experience and unified communications solutions, and will combine it with existing Gemspring portfolio company Amplix, a provider of technology advisory services and software. Financial terms of the transaction were not disclosed.
Press Release
Digital Marketing
Advertising Industry Announces OneVoice! Campaign to Advance Positive Perceptions
Oct 23, 2023
MediaVillage Education Foundation logo MediaVillage OneVoice! logo Jack Myers headshot The MediaVillage Education Foundation announced the launch of the OneVoice! marketing campaign at the annual D-E-I-B Leadership Gathering in New York City. The OneVoice! campaign is the only industry-wide advocacy initiative focused on growth.
Press Release
Customer Experience
Centific and Prove Identity Partner to Revolutionize Fraud Protection & Improve Customer Experiences
Oct 23, 2023
Integrating Advanced Identity Verification to Increase Digital Safety and Improve User Experiences SEATTLE, Oct. 23, 2023 /PRNewswire/ -- Centific, a global provider of AI and Data Services, and Prove Identity, the global leader in digital identity solutions, have partnered to bridge the gap between cybersecurity and fraud protection. This initiative will redefine the digital security landscape by offering a holistic solution for ensuring data privacy, identity verification, and digital fraud protection that protects businesses and their customers while also enhancing customer experiences.
Press Release
Customer Experience
Glassix: A Force for Good in Customer Communications Unveils a Free WhatsApp Widget for Small Businesses and Startups
Oct 23, 2023
Free WhatsApp Widget by Glassix Empowering small businesses and startups, Glassix levels the playing field with a free WhatsApp widget for superior customer communication. Effective communication is key to business success, says Ran Yosef, VP of Marketing at Glassix.
Press Release
Ecommerce
Hepsiburada Relaunches HepsiAd - A Retail Media Network
Oct 20, 2023
ISTANBUL, Oct. 20, 2023 /PRNewswire/ -- D-MARKET Electronic Services & Trading (d/b/a "Hepsiburada") (NASDAQ: HEPS), a leading Turkish e-commerce platform (referred to herein as "Hepsiburada" or the "Company"), today announced the relaunch of HepsiAd, its retail media network program, as part of the Company's strategy to extend its services beyond Hepsiburada's platform and offer its commercial and technological capabilities to other retailers. Hepsiburada, via its HepsiAd platform, plans to develop streamlined marketing strategies and consolidate strategic marketing activities comprising various channels into a single platform through approved and secure data communication channels and digital advertising technologies.