The Wire (Page 181)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Celebrus Launches First-Party Fully Enclosed Digital Analytics Reporting Solution
Oct 11, 2023
Celebrus Logo Celebrus Digital Analytics is the Only Fully Compliant Digital Analytics Platform Available D4t4 Solutions plc (LSE:D4t4) I’ve spent my entire career in data. Reporting is a commodity, but the traditional third-party methods for reporting have continued to underdeliver in today’s marketplace,” — Bill Bruno, CEO SUNBURY-ON-THAMES, UK, October 11, 2023 / EINPresswire.com / -- Celebrus refines data analytics reporting with the unveiling of Celebrus Digital Analytics (CDA), a new fully- enclosed solution for web analytics that builds on Celebrus as a true first-party, live-time platform.
Press Release
Customer Experience
New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Oct 11, 2023
New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers Qualtrics research shows a link between employees' feelings of connection and trust with customer experience factors such as speed and friendliness PROVO, Utah and MONTREAL, Oct. 11, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace, today announced a strategic partnership that will improve the frontline employees experience in order to improve the customer experience. Qualtrics' conversational intelligence technology will combine with WorkJam's super app for frontline workers to give organizations a continuous pulse on the front lines of their businesses and surface insights into employees' priorities, needs and concerns.
Press Release
Digital Marketing
Zeta Global Releases Intelligence-Powered Marketing Innovations to Boost Enterprise Business Growth
Oct 11, 2023
New Generative AI capabilities strengthen identity, intelligence, and activation solutions in the Zeta Marketing Platform, as announced at ZETA LIVE 2023 NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI-powered Marketing Cloud, announced new Zeta Marketing Platform (ZMP) solutions to provide enterprise brands with powerful AI-enabled capabilities that deliver better experiences for consumers and better results for marketing programs. The new solutions were first revealed at Zeta’s annual New York City based conference, ZETA LIVE 2023, which brought together thought leaders from across the spectrum of business and culture to discuss the future and power of Intelligence.
Press Release
Digital Marketing
airSlate Acquires Instapage
Oct 11, 2023
Acquisition unlocks new market opportunities and expands existing portfolio of business productivity products to include industry-leading marketing automation solution BOSTON--(BUSINESS WIRE)-- airSlate, a leading provider of business productivity and automation solutions, today announced its acquisition of Instapage, an innovative company which offers scalable solutions that empower marketers to create personalized landing pages. This strategic move broadens airSlate's existing product portfolio by introducing a cutting-edge solution that enhances the digital advertising outcomes of businesses by automating the creation of conversion-optimized landing pages. airSlate is currently valued at over $1 billion, and the company’s suite of products serves over 100 million users around the world.
Press Release
Digital Experience
Cleanlab Raises $25M Series A to Automatically Increase the Value and Accuracy of the World’s Enterprise Data Used by AI, ML and Analytics Solutions
Oct 11, 2023
More than 10% of Fortune 500 Companies Use Cleanlab’s Automated Data Curation Platform to Overcome the Biggest Time and Cost Hurdle for Analytics, LLM, and AI Teams: Reliability. October 10, 2023 11:15 AM Eastern Daylight Time SAN FRANCISCO--( BUSINESS WIRE)--Cleanlab, the company behind the automated data curation solution used to increase the dollar value of every data point in enterprise artificial intelligence (AI), large language model (LLM), and analytics solutions, has secured $25 million in Series A funding.
Press Release
Digital Marketing
Renowned Gartner Analyst Ankush Jain Joins DQLabs
Oct 10, 2023
PASADENA Calif., Oct. 10, 2023 /PRNewswire/ -- DQLabs, the Modern Data Quality company, today announced that Ankush Jain, a highly respected former Gartner Analyst, Augmented Data Quality, Data Observability and Data Management at Gartner, has joined DQLabs as Head of Marketing and Product Strategy. Ankush Jain, a former Gartner Analyst, joins forces with Modern Data Quality company DQLabs.
Press Release
Digital Marketing
Momentum Worldwide Secures Experiential AI Patents to Revolutionize Brand Experiences
Oct 10, 2023
The technology is already helping brands like Coca-Cola and Walmart with greater ROI by creating more intelligent and personalized experiences New York, NY, Oct. 10, 2023 (GLOBE NEWSWIRE) -- Interpublic Group ’s (NYSE: IPG) global experience agency Momentum Worldwide has secured three AI patents for the machine learning of experiences, making Momentum the first agency to do so in the experiential space. Building on its legacy of delivering best-in-class creative experiences, Momentum has now redefined the experiential category by infusing AI and machine learning into the management and activation of its experiences.
Press Release
Customer Experience
Contentserv to Expand Product Capabilities Through the Envisioned Strategic Acquisition of Shoppingfeed
Oct 10, 2023
Contentserv and Shoppingfeed Europe Forecast Forrester research US Forecast Forrester research Contentserv entered exclusive negotiations with Shoppingfeed The possibilities of the integrated solution are huge. We are looking very much forward to further driving efficiency gains and revenue uplifts with the combined product stack.” — Julien Hugonnet, CEO of Team T4 ROHRBACH / ILM, GERMANY, October 10, 2023 / EINPresswire.com / -- Contentserv, a leading provider of Product Information Management (PIM) systems, today announces the entering of exclusive negotiations for the acquisition of the France-based software company Shoppingfeed.
Press Release
Digital Marketing
New proMX Services for Dynamics 365 Project Operations, Sales, and Marketing Now Live
Oct 10, 2023
MIAMI, FLORIDA, USA, October 10, 2023 / EINPresswire.com / -- proMX has launched three brand new services for Dynamics 365 Project Operations, Dynamics 365 Sales, and Dynamics 365 Marketing on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Dynamics 365 combines enterprise resource planning (ERP) and customer relationship management (CRM) to provide businesses with an effective solution for managing their business processes.
Press Release
Customer Experience
ManageMy Partners With SPLICE Software to Revolutionize Customer Experience Through Conversational Texting
Oct 10, 2023
The combination of platforms will empower carriers to deliver hyper-personalized experiences to policyholders and agents. CHARLOTTE, NORTH CAROLINA, USA, October 10, 2023 / EINPresswire.com / -- ManageMy, a leading provider of customer experience solutions, announces its strategic partnership with SPLICE Software, a leading customer engagement company and pioneer in conversational messaging technology.