The Wire (Page 185)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
ZeroBot.ai Now Lets Users Create Custom Talking AI Agents
Oct 12, 2023
John Alvarez, CEO @ ZeroBot ZeroBot's Doctor Agent The historic rollout paves the way for limitless AI bot personas, customized to user preferences WAYNE, NEW JERSEY, UNITED STATES, October 12, 2023 / EINPresswire.com / -- In what some are calling a mic-drop moment for AI, ZeroBot.ai has introduced another history-making feature: the ability to create custom talking AI agents. The announcement marks a landmark moment for AI chatbots, one that has the potential to reshape industries like Service, Search, and Health and Wellness.
Press Release
Customer Experience
Yahoo to Integrate Identity Solution With Twilio Segment to Drive Greater Advertiser Relevance, Reach
Oct 12, 2023
Integration will enhance audiences across screens for advertisers NEW YORK--(BUSINESS WIRE)--Yahoo Advertising today announced a new integration with Twilio Segment Customer Data Platform (CDP) to drive greater advertising reach and relevance without relying on third-party cookies. Twilio Segment’s direct integration with Yahoo ConnectID will enable advertisers to future-proof their business and activate first-party data across screens in a cookieless world.
Press Release
Digital Marketing
Optimizely Debuts Industry-First Marketing Operating System at Opticon 2023
Oct 11, 2023
Optimizely One offers unprecedented levels of flexibility, simplicity, and control through a singular AI-accelerated workflow that powers every stage of the marketing lifecycle SAN DIEGO, Oct. 11, 2023 /PRNewswire/ -- OPTICON -- Optimizely, the leading digital experience platform provider, today announced a new operating system for marketing practitioners built on its industry-leading digital experience platform: Optimizely One. Optimizely Debuts Industry-First Marketing Operating System At Opticon 2023 Up until now, the market has had to make the difficult choice between building a stack that caters more to either developers – think open and highly customizable but complex – or to practitioners – resulting in disparate point solutions that create a lot of overhead costs and disjointed workflows.
Press Release
Digital Experience
Ex-Robinhood, Google Search Veteran Becomes Wildr's CEO
Oct 11, 2023
AI-powered zero-toxicity social media app poised for fast growth SAN FRANCISCO, Oct. 11, 2023 /PRNewswire/ -- AI-powered zero-toxicity social media platform Wildr has announced the appointment of Vidit Drolia, one of its co-founders, as its new chief executive officer as the company prepares for major growth. Former CEO Melissa Ravi, who remains on Wildr's executive team as Chief Operations Officer, handpicked Drolia for the job given his technical and managerial leadership at high-profile companies.
Press Release
Digital Marketing
Celebrus Launches First-Party Fully Enclosed Digital Analytics Reporting Solution
Oct 11, 2023
Celebrus Logo Celebrus Digital Analytics is the Only Fully Compliant Digital Analytics Platform Available D4t4 Solutions plc (LSE:D4t4) I’ve spent my entire career in data. Reporting is a commodity, but the traditional third-party methods for reporting have continued to underdeliver in today’s marketplace,” — Bill Bruno, CEO SUNBURY-ON-THAMES, UK, October 11, 2023 / EINPresswire.com / -- Celebrus refines data analytics reporting with the unveiling of Celebrus Digital Analytics (CDA), a new fully- enclosed solution for web analytics that builds on Celebrus as a true first-party, live-time platform.
Press Release
Customer Experience
New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Oct 11, 2023
New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers Qualtrics research shows a link between employees' feelings of connection and trust with customer experience factors such as speed and friendliness PROVO, Utah and MONTREAL, Oct. 11, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace, today announced a strategic partnership that will improve the frontline employees experience in order to improve the customer experience. Qualtrics' conversational intelligence technology will combine with WorkJam's super app for frontline workers to give organizations a continuous pulse on the front lines of their businesses and surface insights into employees' priorities, needs and concerns.
Press Release
Digital Marketing
Zeta Global Releases Intelligence-Powered Marketing Innovations to Boost Enterprise Business Growth
Oct 11, 2023
New Generative AI capabilities strengthen identity, intelligence, and activation solutions in the Zeta Marketing Platform, as announced at ZETA LIVE 2023 NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI-powered Marketing Cloud, announced new Zeta Marketing Platform (ZMP) solutions to provide enterprise brands with powerful AI-enabled capabilities that deliver better experiences for consumers and better results for marketing programs. The new solutions were first revealed at Zeta’s annual New York City based conference, ZETA LIVE 2023, which brought together thought leaders from across the spectrum of business and culture to discuss the future and power of Intelligence.
Press Release
Digital Marketing
airSlate Acquires Instapage
Oct 11, 2023
Acquisition unlocks new market opportunities and expands existing portfolio of business productivity products to include industry-leading marketing automation solution BOSTON--(BUSINESS WIRE)-- airSlate, a leading provider of business productivity and automation solutions, today announced its acquisition of Instapage, an innovative company which offers scalable solutions that empower marketers to create personalized landing pages. This strategic move broadens airSlate's existing product portfolio by introducing a cutting-edge solution that enhances the digital advertising outcomes of businesses by automating the creation of conversion-optimized landing pages. airSlate is currently valued at over $1 billion, and the company’s suite of products serves over 100 million users around the world.
Press Release
Digital Experience
Cleanlab Raises $25M Series A to Automatically Increase the Value and Accuracy of the World’s Enterprise Data Used by AI, ML and Analytics Solutions
Oct 11, 2023
More than 10% of Fortune 500 Companies Use Cleanlab’s Automated Data Curation Platform to Overcome the Biggest Time and Cost Hurdle for Analytics, LLM, and AI Teams: Reliability. October 10, 2023 11:15 AM Eastern Daylight Time SAN FRANCISCO--( BUSINESS WIRE)--Cleanlab, the company behind the automated data curation solution used to increase the dollar value of every data point in enterprise artificial intelligence (AI), large language model (LLM), and analytics solutions, has secured $25 million in Series A funding.
Press Release
Digital Marketing
Renowned Gartner Analyst Ankush Jain Joins DQLabs
Oct 10, 2023
PASADENA Calif., Oct. 10, 2023 /PRNewswire/ -- DQLabs, the Modern Data Quality company, today announced that Ankush Jain, a highly respected former Gartner Analyst, Augmented Data Quality, Data Observability and Data Management at Gartner, has joined DQLabs as Head of Marketing and Product Strategy. Ankush Jain, a former Gartner Analyst, joins forces with Modern Data Quality company DQLabs.