The Wire (Page 186)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Ecommerce
Feedonomics Announces Integration With TikTok Shop
Oct 02, 2023
Ecommerce businesses looking to sell their products via TikTok Shop in the US & UK will now be able to access the channel through Feedonomics for Marketplaces WOODLAND HILLS, Calif., Oct. 2, 2023 /PRNewswire/ -- Feedonomics, the market leader in product feed management and marketplace syndication for ecommerce businesses, today announced its direct integration support for TikTok Shop in the US & UK. Through this integration, merchants leveraging Feedonomics for product listing management and order syndication across hundreds of global shopping channels are now able to sell products directly on TikTok Shop through in-feed videos, LIVEs, and the product showcase tab. "Social commerce is a critical part of merchants' omnichannel strategies, and immensely popular platforms such as TikTok present an ideal source of highly engaged, purchase-ready shoppers who can increase traffic, improve conversion and grow revenue," said Matt Dornfeld, Feedonomics Sr.
Press Release
Customer Experience
Contact Center Technologies Hold Key to Customer Experience (CX) Improvements
Oct 02, 2023
The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500 Contact Centers CHICAGO, Oct. 2, 2023 /PRNewswire/ -- The Northridge Group, a leading contact center operations and Customer Experience (CX) consulting firm, proudly announces its partnership with RISE Technology Advisors to help large, complex enterprise-sized organizations improve customer engagement through the identification and implementation of smarter, more effective, and efficient contact center solutions that harmonize people, process, and technology. The combined expertise brings together an unparalleled breadth of business knowledge and insights across key industry sectors—healthcare, telecom, retail, energy, government, financial services, and others—as well as a suite of services that align with the evolving expectations of today's customers.
Press Release
Customer Experience
Ex-Amazon Leader, Azeem Baig, Joins OPLOG to Elevate Operational Excellence
Oct 02, 2023
CHICAGO, Oct. 2, 2023 /PRNewswire/ -- Leading omnichannel fulfillment service provider and tech company OPLOG is excited to announce the appointment of former Amazon Regional Manager, Azeem Baig, as the company's Vice President of Fulfillment. Baig will play a critical role in OPLOG's mission of building a global fulfillment network, enhancing customer experience, driving operational excellence, and delivering unparalleled service on a global scale.
Press Release
Digital Experience
Contentstack Announces Industry-First Amazon Bedrock Integration to Pioneer the Future of Digital Experiences
Oct 02, 2023
Offers customers flexibility, higher productivity and robust security AUSTIN, Texas, Oct. 2, 2023 /PRNewswire/ -- Contentstack, the leading Composable Digital Experience Platform (DXP) provider, today announced the integration of Amazon Bedrock into Contentstack Automation Hub and AI Assistant. This strategic move offers customers access to Amazon's newest AI capabilities, allowing them to select the best AI provider to match their needs.
Press Release
Customer Experience
IntelePeer Solidifies its Position as a Leading AI-powered Communications Automation Provider
Oct 02, 2023
Introduction of IntelePeer.ai and Company’s AI Hub reflects Company’s advances in AI DANIA BEACH, Fla.--(BUSINESS WIRE)-- IntelePeer, a leading provider of AI-powered communications automation solutions, introduces its new website: IntelePeer.ai created to align with its strengthened commitment to leading the communications automation market with best-in-class generative AI solutions. Additionally, the Company introduces its new AI Hub for facilitating the secure integration of AI technologies and customer data into its suite of Smart products to enhance customer interaction automation and workflow capabilities exponentially. “This evolution reinforces our strategic direction as AI being foundational to all our products and solutions moving forward,” said IntelePeer CEO, Frank Fawzi. “The contact center of the future will be radically different as businesses look to decrease their cost of labor by incorporating more AI-powered solutions into their customer service environments.
Press Release
Digital Marketing
Amazon Sellers Can Now Leverage Influencer Marketing Through Amazon Live With VAA Philippines and Amzbassador
Oct 02, 2023
Partnership of VAA Ph and Amzbassador VAA Philippines CEO Gilad Freimann believes it’s the best time for Amazon sellers to leverage influencer marketing in order to expand their business. It’s one thing to use PPC or social media marketing to promote your products, and it’s another to use Amazon Live.
Press Release
Digital Marketing
Fayre Marketing Launches New Consulting Practice
Oct 02, 2023
ROUND ROCK, TX, UNITED STATES, October 2, 2023 / EINPresswire.com / -- Round Rock, TX: Fayre Marketing, LLC is proud to announce the launch of its new consulting practice. Fayre Marketing focuses on customer marketing that drives retention, revenue, and loyalty for small and mid-size businesses.
Press Release
Digital Marketing
Blue Interactive Agency Grows Its Online Marketing and SEO Services for Clients
Sep 28, 2023
Best SEO Agency - Blue Interactive Agency Blue Interactive Agency Grows Its Online Marketing and SEO Services for Clients Whether it’s SEO expertise, content marketing that stands out from the competition, creating and cultivating strong social media followings, or just leveling up businesses and organizations.” — William Bertoldi FORT LAUDERDALE, FLORIDA, UNITED STATES, September 28, 2023 / EINPresswire.com / -- A top online marketing company in Florida has launched a new website as it grows its services for clients around the world. Blue Interactive Agency has stood out in the online marketing industry for more than 20 years, helping clients of all sizes from across diverse sectors grow their customer base, increase internet traffic, and achieve new levels of revenue and success.
Press Release
Digital Experience
Core BTS Announces New Artificial Intelligence Consulting Services to Help Clients Accelerate Use of Generative AI Technologies
Sep 28, 2023
INDIANAPOLIS, Sept. 28, 2023 /PRNewswire/ -- Core BTS, a full-service digital transformation consulting firm, today announced the availability of a series of new artificial intelligence (AI) consulting services. The services are in response to growing demand for assistance by clients who seek to realize the business potential of AI.
Press Release
Digital Marketing
Total Product Marketing Unveils Innovative AI Tech Stack to Empower B2B Businesses
Sep 28, 2023
Optimizing use of artificial intelligence tools will accelerate content creation, enhance marketing campaigns, and drive sales enablement. VANCOUVER, BC, Sept. 28, 2023 /PRNewswire/ -- Total Product Marketing (TPM), a pioneer in marketing strategy and services, is proud to unveil its AI Tech Stack, revolutionizing the marketing landscape for businesses grappling with soaring interest rates and constrained budgets.