The Wire (Page 192)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Oracle Adds Artificial Intelligence to Marketing, Sales, and Service Applications to Help Customers Grow Revenue
Sep 19, 2023
New AI capabilities in Oracle Fusion Cloud CX automate processes, improve insights, and enhance employee productivity LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Oracle has added new artificial intelligence (AI) capabilities in Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers, and service agents grow revenue and deliver exceptional customer experience. The latest AI capabilities liberate marketers, sellers, and service agents from time-consuming and manual tasks by unlocking relevant content, recommendations, and insights with automation and conversational interfaces.
Press Release
Digital Marketing
Oracle Enables Marketing and Sales Teams to Accelerate Revenue With Guided Campaigns
Sep 19, 2023
New application features to eliminate time-consuming coordination for marketers and deliver conversation-ready opportunities directly to sellers LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Today Oracle announced new Guided Campaigns features within Oracle Fusion Cloud Customer Experience (CX) that help improve efficiency and collaboration between marketers and sellers. The new features can guide marketers through a simplified campaign builder to launch hyper-targeted, high-quality campaigns designed to generate pre-qualified and conversion-ready opportunities for the sales team.
Press Release
Customer Experience
Lumen, PartnerTap Open Partner Pipeline With Automation and Data Strategy Aimed at Customer Needs
Sep 19, 2023
Sara Seegers, national vice president for Lumen’s Indirect Partner Channel ‘Swiping right’ on data matches simplifies selling for new and current co-sellers. We see the connection between more collaboration and faster growth, so we’re pulling back the curtain to make it easier for partners and customers to do business with us.” — Sara Seegers, national vice president for Lumen’s Indirect Partner Channel SEATTLE, WASHINGTON, USA, September 19, 2023/ EINPresswire.com / -- PartnerTap announced today a new program with Lumen Technologies (NYSE: LUMN) to help Lumen grow its sales partner community.
Press Release
Customer Experience
InMoment and Contentsquare Partner to Add a Layer of Digital Experience Analysis and Visualization for Marketing and CX Teams
Sep 19, 2023
- Marketers and CX teams benefit from in-depth look at website and mobile app visitor behavior - Technology collaboration enhances analytics and insights as organizations look to pinpoint digital experiences that cause customer difficulty - Award-winning AI allows customers to evolve the conversation and breakdown data silos at scale using data from websites, mobile apps, surveys, social, reviews, and conversations SALT LAKE CITY--(BUSINESS WIRE)-- InMoment, the leading provider of Experience Improvement (XI) solutions, announced today that it has partnered with Contentsquare, a global leader in digital experience analytics, to help businesses visualize customer’ experiences to add an additional layer of analysis and visualization for uncovering digital experience behaviors. InMoment’s XI Platform and integrated CX approach gather data signals from everywhere and use award-winning AI-powered tools for richer analytics, and its collaboration with Contentsquare gives CX teams and marketers an in-depth look at the behavior and in-page experience for website and mobile app visitors.
Press Release
Customer Experience
NEXCOM Unleashes AI-Powered Edge Computing for Retail Applications With the Neu-X303mini
Sep 19, 2023
Improving Consumer Experiences with Real-time Analytics and IoT Technology We are unleashing the power of data intelligence and edge AI computing on behalf of the retail industry” — Peter Yang, President FREMONT, CA, USA, September 18, 2023/ EINPresswire.com / -- NEXCOM, a leading global supplier of intelligent retail appliances, announced today launch of the Neu-X303mini, powering the future of retail with smarter, faster, and more efficient operations. Developed by leading technology experts, the Neu-X303mini delivers the latest in edge AI computing power to optimize inventory management, improve customer experiences, and enhance operational efficiencies.
Press Release
Digital Marketing
Carambola Launches Cutting-Edge Advertising Features, Revolutionizing Ads with AI, and Contextual Social Units
Sep 18, 2023
HERZLIYA, Israel, Sept. 18, 2023 /PRNewswire/ -- Carambola, a trailblazer in online advertising, announces innovative product features that will reshape the landscape of digital advertising. The new features promise to deepen the customer experience, allowing meaningful brand-consumer connection, boosting user engagement, and ultimately driving revenue for publishing websites implementing its technology.
Press Release
Digital Marketing
Marketing 360® Now Offers Customers In-App Google Guarantee Verification
Sep 18, 2023
FORT COLLINS, Colo., Sept. 18, 2023 /PRNewswire/ -- Marketing 360®, a technology company that provides business management and marketing software and services for SMBs, today announced a new feature that will allow eligible U.S. registered customers to become Google Guaranteed and run Google Local Service Ads, right from the Marketing 360 platform. Marketing 360 is currently the only marketing platform that offers this feature.
Press Release
Digital Experience
KudoAI Receives Grant Funding Worth $98,000 From Partners Including Microsoft, OpenAI
Sep 18, 2023
The artifact for chatgpt.js by KudoAI (official selection of Artizen Season 3) The age of AI is upon us.” — Satya Nadella SAN FRANCISCO, CA, UNITED STATES, September 16, 2023/ EINPresswire.com / -- California startup KudoAI received $98,000 worth of grants in August, from Microsoft & its industry-leading partners, including OpenAI & GitHub. “The age of AI is upon us,” claimed Microsoft CEO Satya Nadella, just one day before his company invested $10 billion for 49% stake in OpenAI. The public release of ChatGPT — an uncannily human-like chatbot that became the fastest-growing app in human history — is largely responsible for the current surge in AI interest.
Press Release
Customer Experience
Top Uses of WhatsApp CHATBOT for Businesses
Sep 18, 2023
WhatsApp chatbot The most important uses of the WhatsApp chatbot for business, saving a lot of time and effort, and increasing customer satisfaction. It is necessary to take advantage of the opportunities offered by the most Popular messaging application around the world.” — Joudy sheha DUBAI, DEIRA, UNITED ARAB EMIRATES, September 18, 2023/ EINPresswire.com / -- A trailblazing provider of cutting-edge communication solutions, is thrilled to announce a comprehensive guide that delves into the "Top Uses of WhatsApp CHATBOT for Businesses." With the global prevalence of WhatsApp, businesses now have an extraordinary opportunity to leverage chatbots to enhance operational efficiency, foster customer engagement, and drive exponential growth.
Press Release
Digital Marketing
Empowering Advertising Businesses: BidsCube Launches White-Label Ad Exchange PRO
Sep 18, 2023
BidsCube Ad Exchange PRO BidsCube introduced Ad Exchange PRO, a comprehensive solution that reshapes ad tech and allows partners to amplify their business growth several times. NEW DELHI, INDIA, September 18, 2023/ EINPresswire.com / -- After the launch of Ad Exchange ‘Lite,’ which revolutionized the entry point for establishing ad businesses in early 2023, Bidscube is announcing the release of its new solution – BidsCube's Ad Exchange PRO.