Press Release
Contact Center
Zenarate Reports Continued Rapid Growth with AI Simulation Training Despite Tech Headwinds and Appoints Dan Mitzner as New Chief Marketing Officer
Sep 12, 2023
Zenarate leads the learning transformation to develop top-performing contact center agents PALO ALTO, Calif. and DENVER, Sept. 12, 2023 /PRNewswire/ -- Zenarate, the leading AI Simulation Training solution for customer-facing agents, today announced strong customer growth despite the headwinds experienced by many tech companies. On the heels of a $15M funding round led by Boston-based Volition Capital, Zenarate's AI Simulation Training solution has delivered over 20 million training simulations in 15 languages, transforming how contact center agents learn and perform.
Press Release
Customer Experience
Priority Software Expands Retail Management Solutions Portfolio With Strategic Acquisition of Retailsoft
Sep 12, 2023
TEL AVIV, Israel, Sept. 12, 2023 /PRNewswire/ -- Priority Software has announced the acquisition of Retailsoft, a leading developer of innovative technology solutions that optimize retail business efficiency and enhance revenue growth. By incorporating Retailsoft's solutions, Priority will broaden its retail management offerings, delivering significant value to retailers.
Press Release
Digital Marketing
Fastbase Inc. Ventures Into Artificial Intelligence to Elevate Its Data-Driven Marketing Solutions
Sep 12, 2023
NEW YORK, Sept. 12, 2023 /PRNewswire/ -- Fastbase Inc. (OTC: FBSE), a pioneer in data-driven marketing solutions, is thrilled to announce its foray into the Artificial Intelligence (AI) space. Fastbase is now planning to integrate AI capabilities into its existing online IT-services portfolio.
Press Release
Digital Marketing
ActiveCampaign Names Joy Whinery as Chief Financial Officer
Sep 12, 2023
Rounding out ActiveCampaign’s executive leadership team, gearing up for its next stage of growth as the leading sales and marketing automation platform for growing businesses Chicago — September 12, 2023 — ActiveCampaign, a leader in marketing and customer experience automation, has appointed Joy Whinery as its CFO, marking the next chapter in the company’s growth. Whinery is charged with building a world-class finance organization within ActiveCampaign.
Press Release
Customer Experience
TradeCentric Announces Support for Salesforce's New Lightning Web Runtime (LWR) Framework for Salesforce Commerce Cloud
Sep 12, 2023
Both the recently released LWR and the legacy Aura framework on Salesforce Commerce Cloud are now supported by TradeCentric CHARLOTTESVILLE, Va., Sept. 12, 2023 /PRNewswire/ -- TradeCentric, the leading provider of B2B integration and automation solutions between eCommerce systems and eProcurement solutions, announces its upgraded capabilities for Salesforce's recently released Lightning Web Runtime (LWR) framework for PunchOut and Purchase Order Automation. As a commitment to adaptability and customer-centric solutions, TradeCentric will continue supporting the Salesforce Commerce Aura framework.
Press Release
Digital Marketing
Digital Media Solutions Acquires ClickDealer: A Remarkable 11-Year Journey to Affiliate Marketing Leadership
Sep 12, 2023
ClickDealer, Powered by DMS The ClickDealer team has built bridges with global partners, achieved results and got acquired inspite of war, covid and other challenges "How to turn around after a catastrophe and get acquired in less than a year," — invest in people. Create a team that sticks together through any storm, and it will make it through.” — Taras, CEO of ClickDealer KYIV, UKRAINE, September 12, 2023/ EINPresswire.com / -- ClickDealer announced a noteworthy achievement in its corporate history.
Press Release
Customer Experience
Emplifi Social Commerce Cloud Helps Brands Make Social More Shoppable, Combining Social and Ecommerce Strategies To Drive Revenue
Sep 12, 2023
Emplifi Social Commerce Cloud gains traction with brands looking to optimize UGC, ratings and reviews, influencer marketing content and live commerce to drive year-end sales NEW YORK--(BUSINESS WIRE)-- Emplifi, the leading customer engagement platform, today announced enhancements to its Social Commerce Cloud, giving brands the power to create more shoppable content across the brand’s social media channels. By bringing together user generated content (UGC), ratings and reviews, influencer marketing content, and live video commerce Emplifi’s Social Commerce Cloud bridges the gap between a brand’s social media marketing and ecommerce teams to drive increased online conversions and revenue gains, and move the needle just in time for the 2023 holiday season.
Press Release
Customer Experience
impact.com Announces Acquisition of SaaSquatch to Help Brands Increase Revenue and Reach New Audiences Through Authentic and Trusted Customer Referrals
Sep 12, 2023
By adding SaaSquatch’s leading customer referral technology to impact.com, clients will be able to transform customers into lifelong advocates through authentic, profitable, and scalable partnerships between consumers and brands NEW YORK--(BUSINESS WIRE)-- impact.com, the world’s leading partnership management platform, today announced it has acquired SaaSquatch, a best-in-class provider of customer referral software. Combining SaaSquatch’s technology with impact.com’s platform empowers brands to build authentic and valuable partnerships with their customers while providing them the ability to manage all their partnerships from one platform.
Press Release
Customer Experience
Valorx Unveils Next-Gen Wave Product at Dreamforce 2023
Sep 11, 2023
Valorx Valorx Wave supports challenges with bulk editing and boosts productivity for businesses using Salesforce With Wave, we're embedding the simplicity of spreadsheets for on-the-fly data handling, elevating user productivity and overall data governance” — Pranav Shah, CEO and co-founder PLEASANTON, CA, UNITED STATES, September 11, 2023/ EINPresswire.com / -- Valorx, a pioneer in CRM productivity software, is set to unveil its latest offering, Valorx Wave, at Dreamforce 2023. Valorx Wave offers users a new experience, integrating robust spreadsheet functionalities directly into their Salesforce CRM tools.
Press Release
Digital Marketing
Viral Nation Sets Itself Apart in the Rapidly Growing Creator Economy With Launch of End-to-End Talent Management and Analytics Platform, Viral Nation_CreatorOS
Sep 11, 2023
Proprietary operating system gives Viral Nation customers a competitive advantage through centralized talent discovery, management and deep analytics coupled with built-in creator solutions that improve efficiency and brand safety NEW YORK--(BUSINESS WIRE)-- Viral Nation, a leading social media marketing transformation, talent and technology company, today announced the launch of Viral Nation_CreatorOS, a revolutionary end-to-end talent management and deep analytics platform designed to give Viral Nation customers an intelligent technology solution that enhances modern digital marketing campaigns. Viral Nation_CreatorOS is the first solution of its kind that streamlines the talent discovery, matching and brand partnership process, while delivering deep analytics on campaigns across multiple platforms to drive data-driven decisions–giving brands and creators represented by Viral Nation a distinct advantage in the competitive and rapidly evolving creator economy. “The creator economy is evolving at such an exponential pace that it demands technology that can keep up with its growth,” said Mat Micheli, co-founder and co-CEO at Viral Nation, and a founder of the creator economy. “Viral Nation_CreatorOS brings everything together into a single, powerful platform, ensuring that creators, brands and talent agents can navigate this dynamic landscape with efficiency, transparency, and confidence.” Evolved from the company’s award-winning product, Influsoft, Viral Nation_CreatorOS addresses the challenges that often arise from manual tracking, talent discovery, and disjointed workflows involved in talent roster and campaign management, as well as deal execution and campaign measurement across all social media platforms.