The Wire (Page 199)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Ecommerce
Genus AI Secures $11M Total Funding In Seed Round for Generative AI in Ecommerce
Sep 25, 2023
NASHVILLE, Tenn., Sept. 25, 2023 /PRNewswire/ -- Genus AI, a generative AI platform for D2C and e-commerce brands, announced it has secured over $6 million in a seed round extension, bringing the company's total seed funding to $11 million. New investors include one of the leading US social media platforms; Aleph Group Inc. an ecosystem of global digital experts and technology-driven solutions that enables the growth of digital marketing and strategic angel investors such as Kazuki Ohta, Co-Founder & CEO of Treasure Data, Magnus Lundin, Founder of Heep Agency, Tomas Slimas, Co-Founder of Oberlo (acquired by Shopify) and others.
Press Release
Digital Marketing
Demandbase Announces New Executive Hires with Industry Powerhouses Kelly Hopping and Michael Wilczak
Sep 25, 2023
Hopping joins as Chief Marketing Officer and Wilczak as Chief Strategy & Development Officer SAN FRANCISCO, Sept. 25, 2023 /PRNewswire/ -- Demandbase, the Smarter GTM™ company that uses AI to help B2B organizations hit their revenue goals, today announces the strategic hire of seasoned business leaders Kelly Hopping as chief marketing officer (CMO) and Michael Wilczak as the chief strategy and development officer. "As a go-to-market company, we understand the immense difference that the right marketing and company strategy can make in a B2B organization," says Gabe Rogol, chief executive officer of Demandbase. "As such, finding the right leadership for our next stage of growth was essential. We won the lottery when we found both Kelly and Mike.
Press Release
Customer Experience
Branchspace Implements Its Triplake Platform as a Partner for Oman Air to Adopt Latest Dynamic Retailing Experiences
Sep 25, 2023
Source: Oman Air Leading travel technology provider Branchspace implements Triplake for Oman Air to adopt latest dynamic retailing and cutting-edge digital experiences LONDON, UNITED KINGDOM, September 25, 2023 / EINPresswire.com / -- Branchspace, a leading travel-technology company and Oman Air, an airline based in the Sultanate of Oman, have embarked on a partnership to implement a new digital retailing platform for the airline. The project includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital customer experience and empowering data-driven dynamic retailing techniques.
Press Release
Digital Experience
Haltia.AI Unveils the Most Private Personal AI Assistant in the World
Sep 25, 2023
Arto Bendiken, CTO and co-founder, Haltia.AI Talal Thabet, CEO and co-founder, Haltia.
Press Release
Customer Experience
Handle Chatbot Launches Generative AI Capabilities
Sep 25, 2023
Handle Chatbot logo Handle Chatbot enhances customer support for businesses with generative AI, offering personalization, efficiency, and better user experience. NEW YORK, NY, USA, September 25, 2023 / EINPresswire.com / -- Handle Chatbot, a comprehensive AI chatbot solution, is proud to announce the integration of generative AI capabilities.
Press Release
Customer Experience
Aisles Climbs to #82 on Crunchbase after Securing New Angel Funding Its AI Brands
Sep 25, 2023
The investment will help the startup to invest in the development of more products that optimize retail operations. PORTLAND, OREGON, USA, September 25, 2023 / EINPresswire.com / -- AI retail technology firm, Aisles, has found more success on the investment front after it raised an angel funding of $4 million for brands under its umbrella, including TRUSTIS, TECH WHEEL, SAFTIES, and SAVES.
Press Release
Digital Marketing
IRIS Software Group names Alys Reynders Chief Marketing Officer
Sep 25, 2023
SaaS industry veteran with more than 25 years of transformative marketing experience joins company to drive global expansion LONDON, Sept. 25, 2023 /PRNewswire/ -- IRIS Software Group (IRIS), a leading global software provider of accountancy, HCM and education solutions, is today announcing the appointment of Alys Reynders as Chief Marketing Officer (CMO). With more than 20 years of Software-as-a-Service (SaaS) experience in the company's three core vertical markets, Reynders brings transformative global marketing expertise to support IRIS' worldwide expansion.
Press Release
Customer Experience
Littledata Launches Live Order Feed for Shopify Stores
Sep 25, 2023
Live Order Feed Connect to the tools you use Validate your data connections With the Live Order Feed they can check which orders are tracked where and build 100% confidence in their marketing reporting and retargeting.” — Edward Upton, Founder & CEO of Littledata LONDON, UNITED KINGDOM, September 25, 2023 / EINPresswire.com / -- Littledata, the ecommerce data platform for modern DTC brands, has launched a real-time order feed for Shopify merchants to test orders passing to data destinations and validate their data integrity. The new feed ensures flawless tracking so merchants can trust their data like never before, automating processes for DTC brands.
Press Release
Customer Experience
Lenovo Image Integrates Oort AI Agent to Enhance Customer Support
Sep 22, 2023
NEW YORK, Sept. 22, 2023 /PRNewswire/ -- Oort, a decentralized data cloud service provider, is excited to announce that Lenovo Image, now known as ZX, will integrate Oort TDS (Talk-to-Data Service) into their customer support services starting today. Lenovo Image now utilizes Oort TDS's AI solutions to enhance customer support! Oort TDS empowers businesses to create customized AI agents for specific business needs, with a strong emphasis on providing a more accurate, smarter, and safer AI agent solution.
Press Release
Digital Experience
Crowder Securities Limited Uses AI to Increase Client Acquisition and Quality
Sep 22, 2023
WAN CHAI, Hong Kong, Sept. 22, 2023 /PRNewswire/ -- To back up its growth initiatives and further improve the quality of service it provides to its clients, Crowder Securities Limited, a leading firm known for its smart investments and dedication to outstanding client service, has announced its integration of innovative AI technologies. The adoption of AI will significantly transform Crowder Securities' operations and the way it interacts with clients, reflecting the company's commitment to being at the forefront of innovation as the aim is to push service quality to new heights and fuel the company's expansion.