The Wire (Page 199)

Elevating Smart Home Connectivity: Apex Infosys Partners with BTicino Our collaboration with BTicino is a leap toward a smarter and more interconnected future. Together, we'll create homes that blend cutting-edge technology with Italian design finesse.” — Advait Thakur, CEO - Apex Infosys VARESE, ITALY, September 1, 2023/ EINPresswire.com / -- In a strategic leap towards intelligent living, Apex Infosys, a leader in automation and networking systems, has joined hands with BTicino S.p.A., an Italian pioneer in electrical and domotic technology.

KryptoGO Studio Addresses the Three Major Challenges of Web2 Businesses Upgrading to Web3 TAIPEI, Aug. 31, 2023 /PRNewswire/ -- Today, KryptoGO announces the launch of its new AI-powered cloud solution for diverse Web3 enterprise scenarios - KryptoGO Studio (hereinafter referred to as KG Studio). The solution offers a one-stop, secure, and compliant peer-to-peer marketplace application.

NEW JERSEY, UNITED STATES, August 31, 2023/ EINPresswire.com / -- SocialJack Media is pleased to announce that they help businesses thrive in a competitive marketplace with the most effective Online Marketing Wayne strategies customized to meet their needs. They work closely with companies to help them choose the best marketing tools to reach their target audience and grow their business quickly and efficiently.

Launchpad's playbooks and journey templates give ChurnZero users expert assistance to build sophisticated, scalable engagement and collaboration programs in minimal time. WASHINGTON, Aug. 31, 2023 /PRNewswire/ -- ChurnZero, the platform and partner for Customer Success, has released Launchpad, an in-platform library of playbook and journey templates to help Customer Success (CS) teams build and scale their digital programs with confidence.

BEIJING, Aug. 31, 2023 /PRNewswire/ -- Baijiayun Group Ltd ("Baijiayun" or the "Company") (Nasdaq: RTC), a one-stop AI video solution provider, today announced the launch of its state-of-the-art large language model ("LLM") product "Questwave" for artificial intelligence generated content ("AIGC") across a wide range of application scenarios. Questwave is a powerful one-stop AIGC platform with a suite of applications that include LLM AI-driven customer service, formal document drafting, personal AI assistant, digital human interactive live streaming, and marketing content support.

Includes Industry's First Generative AI "Ask Anything" Capability Specifically for Sales SAN FRANCISCO, Aug. 31, 2023 /PRNewswire/ -- Gong, the Revenue Intelligence leader, today introduced Call Spotlight, a generative AI solution that delivers revenue teams highly relevant, secure, and accurate summaries and next steps from customer interactions. By leveraging Gong's extensive dataset and sales domain expertise, Call Spotlight delivers results that are twice as accurate as off-the-shelf models.

Degpeg offers an Audio-Video Bot for customer support, promoting effective communication, leading to better feedback and more conversions. BANGALORE, KARNATAKA, INDIA, August 31, 2023/ EINPresswire.com / -- Frequent occurrences exist where individuals intend to convey a particular message through typing, yet the recipients interpret it in a divergent manner.

Propelling tech companies towards a transformed narrative of innovation and sustainability, PR2 officially launches with a vision for global impact and positive change NEW YORK--(BUSINESS WIRE)-- PR2, a forward-thinking public relations agency based in New York City, is poised to reshape the tech industry's narrative by catalyzing positive change through strategic communication. With an unwavering commitment to amplifying the voices of pioneering tech companies, PR2 is dedicated to driving innovation, sustainability, and global growth, creating a harmonious intersection that propels industries forward while fostering a healthier planet.

Leading conversation analytics platform offers product extension for personalized, round-the-clock support MILLERSVILLE, Md., Aug. 30, 2023 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, today announced the launch of its new feature, ChatAI. ChatAI is the newest entry in CallTrackingMetrics' suite of AI-powered tools and functions as a virtual agent to open up more ways for businesses to connect with customers and prospects through personalized automation until they are ready to talk to a live agent. "With all of the advancements in conversational AI tools, this is the next evolution driven by the need for businesses to do more with less while still prioritizing the customer's experience," said Todd Fisher, CEO and co-founder. "Using ChatAI, organizations can streamline interactions and provide personalized support without putting strain on live agents, directly contributing to operational efficiency and business goals no matter the time of day." Learning directly from a business' website and knowledge base, the possibilities with ChatAI are endless and some of the most popular use cases include: Answering commonly asked questions Addressing basic troubleshooting issues Booking appointments Accessing helpful resources Additional benefits of CTM's ChatAI tool: Improves speed to lead with 24/7, immediate response times Scales with you as your organization grows Boosts productivity and cost efficiency Crawls your website, knowledge base, and other platforms for relevant and helpful responses Personalizes conversations as it learns over time Collects attribution data from chats and automatically shares with your other platforms like Google, Salesforce, and HubSpot Transfers automatically to live agent best suited to meet the chatter's needs when/if ready ChatAI builds on CallTrackingMetrics' AskAI powered by ChatGPT released in March 2023, which aims to help customers qualify their conversations at scale through intelligent automation and uncover overlooked insights about customers' preferences and behavior.

Support Automation Platform Acquires Denim Social and LumenVox ST. LOUIS, Aug. 30, 2023 /PRNewswire/ -- Capacity, an AI-powered support automation platform, today announced the acquisitions of Denim Social and LumenVox.