The Wire (Page 40)

Acquisition Extends Grammarly Beyond AI Assistant to Become an AI Productivity Platform for Apps and Agents SAN FRANCISCO--( BUSINESS WIRE)-- Grammarly, the trusted AI assistant, today announced its intent to acquire productivity platform Coda, with Coda’s CEO and Co-Founder Shishir Mehrotra set to become the new CEO of Grammarly. The addition of Coda’s flexible and powerful AI tools and surfaces aims to transform Grammarly into an AI productivity platform for apps and agents where customers can unlock access to company knowledge, generative AI chat, a productivity suite, and capable, trusted AI agents to work smarter and faster. “For the past 15 years, Grammarly has been building an AI super highway with the capacity and expertise to do so much more than writing assistance for our customers,” said Alex Shevchenko, Grammarly co-founder. “The acquisition of Coda is a big step toward achieving our vision of a world where humans and AI work together everywhere work happens.

Ibexa and Quable, leaders in the field of DXP (Digital Experience Platform) and PIM (Product Information Management), have announced their merger. Sharing a common vision of Digital Experience, the two companies are seeking to accelerate their respective development plans while offering their clients the benefits of a unified and composable platform to simplify the management of all their digital experiences.

Experienced Sales & Revenue Leader to Lead Growth in EMEA and APJ Regions LONDON, Dec. 16, 2024 /PRNewswire-PRWeb/ -- Pipeline360 today announced the promotion of Elizabeth D'Arcy-Potts to Managing Director – Commercial, Europe, the Middle East and Africa (EMEA), and Asia Pacific and Japan (APJ). D'Arcy-Potts most recently served as VP of Sales, EMEA at Pipeline360, where she led consistent double-digital revenue growth across the region. In her new role, D'Arcy-Potts will lead critical growth initiatives to elevate and expand Pipeline360's presence in EMEA and APJ. "Elizabeth's visionary leadership and steadfast dedication to Pipeline360 have been pivotal to shaping our global strategy," said Tom Click, Chief Revenue Officer at Pipeline360. "Her strategic acumen has already established a solid foundation for substantial growth across EMEA and APJ, and I am eager to see the remarkable achievements that lie ahead under her guidance." D'Arcy-Potts brings two decades of global sales and revenue leadership.

The strategic acquisition enables Firstbase to become part of a distinctive suite of IT solutions provided to businesses through AppDirect technology advisors SAN FRANCISCO--( BUSINESS WIRE)-- AppDirect, the world's leading B2B commerce platform, today announced it has acquired Firstbase, an IT asset management platform that supports customers globally to procure and manage the equipment deployed within their organizations. Through this acquisition, Firstbase's platform functionality will integrate into AppDirect's platform, providing AppDirect’s advisor community with a single destination for their end customers to manage their telecom, software and IT assets.

AdSkate's "Attention Score" AdSkate aims to streamline digital advertising through AI-powered creative optimization. Our goal is to demonstrate that creative quality is a critical factor in campaign success” — Shreyas Venugopalan NEW YORK CITY, NY, UNITED STATES, December 17, 2024 / EINPresswire.com / -- AdSkate, an ad tech company based out of Pittsburgh, has introduced its AI-powered "Attention Score", a new tool designed to help brands enhance advertising campaigns and tackle the growing challenge of ad fatigue.

Integration with Calix and Sonar Software streamlines operations and enables context-rich engagement for subscribers ALPHARETTA, Ga., Dec. 17, 2024 /PRNewswire/ -- GOCare, a leading SaaS provider of digital experience software, announced today that 360 Broadband is upleveling its CX management with GOCare's solution. 360 Broadband is focused on delivering an exceptional customer experience over an advanced network to its growing subscriber base in Oklahoma and Texas. The GOCare solution was selected by 360 Broadband to optimize digital customer engagement with proactive notifications, enhanced self-help options, a unified interface for service staff, and real-time analytics and dashboards. "GOCare aligns with 360 Broadband's dedication to delivering exceptional customer experiences", commented Kris McElroy, CEO of 360 Broadband. "By seamlessly integrating digital communication channels with our technology platforms from Sonar and Calix, GOCare enables us to enhance the overall customer experience further while providing greater flexibility in how our customers engage with us." 360 Broadband is deploying the GOCare Digital Experience Platform (DXP)—with GOCare Messenger, Connect, Outage Management, and Pulse modules—to enhance its customer experience and expand customer engagement touchpoints.

Technology will complement QuestionPro’s existing Asynchronous Qualitative Research Platform and ultimately power virtual focus groups and panels SAN FRANCISCO, Dec. 17, 2024 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, has acquired SpatialChat, Europe’s trailblazer in video streaming and immersive virtual environments for meetings and collaboration. This strategic acquisition will add value to QuestionPro’s existing Qualitative Research and Customer Experience (CX) platforms while expanding SpatialChat’s footprint beyond Europe into the U.S. and global markets.

Freshworks global survey shows AI putting a dent in busywork, boosting workers’ sense of purpose Dec 16, 2024 -- Jeff DavisEditor in Chief at Freshworks -- The modern workplace is inefficient. Workers spend three hours a day on frustrating, boring tasks, and in the United States alone, the average time spent on busywork equates to a whopping $2.38 trillion annually in wasted time.

Company announces new no-code AI App Builder and Slack integration to democratize generative AI for marketers, accelerating marketing AI transformation SAN FRANCISCO, Dec. 16, 2024 /PRNewswire/ -- Jasper, the world's leading AI marketing platform, today announced a major expansion of its product suite with the launch of Jasper Studio, giving marketers the autonomy to design and deploy AI apps and workflows; as well as a native Slack integration, which extends the power of Jasper into the places where marketers work. These new capabilities significantly lower the barrier to AI implementation and scale, accelerating time to value for marketing teams, and advancing Jasper's mission to elevate marketers with the power of AI.

Telecom and customer service management companies including ESMT are adopting Jovee AI–a fully integrated AI solution to enhance internal processes and increase efficiencies Chino, California, December 12, 2024 – Jovee is announcing the beta launch of Jovee AI, a fully-featured AI assistant designed to streamline contact center operations by understanding, empathizing, and engaging with customers in real-time across multiple communication channels. Jovee is uniquely tailored to the telecom industry, providing telecom and customer service platform organizations with a single solution to enhance operational efficiency and customer satisfaction.