The Wire (Page 46)

AI-Agents-Market The AI Agents Market is poised for rapid growth, driven by the increasing need for personalized and efficient customer interactions across sectors AUSTIN, TX, UNITED STATES, November 19, 2024 / EINPresswire.com / -- According to a recent report from SNS Insider, the global AI Agents Market was valued at USD 3.7 billion in 2023. The market is expected to grow to USD 103.6 billion by 2032, with a compound annual growth rate (CAGR) of 44.9% during the forecast period from 2024 to 2032.

Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--( BUSINESS WIRE)-- Mitel ®, a global leader in business communications, today announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. The hyper-personalized, on-demand nature of the digital era has prompted a dramatic rise in what consumers want from businesses.

WATERLOO, ON, Nov. 18, 2024 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX), (TSX: OTEX) today announced that the OpenText Partner Network now has expanded access to sell OpenText's entire portfolio of solutions for information management, including Content Services, Experience Management, Security, IT Operations Management, and Developer tools along with accelerants, such as cloud, artificial intelligence, automation and analytics. "This is a major milestone for our Partner Network, following our acquisition of Micro Focus," said Sandy Ono, EVP and Chief Marketing Officer, OpenText. "It opens a wealth of new opportunities to all our Global Distributors and Value Added Resellers globally, giving them the flexibility and scope to connect with customers on all of our products, innovations and solutions to solve the most complex problems." The full OpenText portfolio allows Partners to expand and deepen their existing customer relationships as well as building new ones. And customers can now engage with their trusted Resellers to access a broader range of OpenText innovations to tackle their digital transformations programs. "We are working with the OpenText Partner Network to collectively grow our businesses and delight customers," added Sandy. "We are committed to providing our Partners the support they need to successfully deliver solutions for customers, be that on-prem, hybrid, or in the cloud." "Our aim is to scale our business with the Global Distributors we already have in our network while exploring new areas of growth together," said Joel Kremke SVP, Partners and Alliances. "Working closely with our OpenText Distributors, we will fully equip and enable their network of Resellers to expand into new categories that they can deliver to customers." The expanded portfolio access will help OpenText Distributors attract new, high-quality resellers and system integrators who have the right skills and work in the right markets to take full advantage of the wide-ranging OpenText technologies to develop new, groundbreaking solutions for their customers.

The digital experience leader continues to make the lives of marketers better ahead of its largest Opticon event of the year SAN ANTONIO, Nov. 18, 2024 /PRNewswire/ -- Optimizely, the leading digital experience platform (DXP) provider, today announced its latest milestone in its multi-year partnership with Google Cloud – Optimizely One, the industry's first marketing operating system, now leverages Google's Gemini models. With this integration, customers now gain access to Google's Gemini models directly within Optimizely's products via Opal, the AI assistant across Optimizely One.

First Contact: Stories of the Call Center welcomes Colleen Beers, a seasoned CX leader with over 20 years of experience in the contact center industry. People want to feel part of it.

Experiential Marketing Conference 2025 NORTH MIAMI, FL, UNITED STATES, November 18, 2024 / EINPresswire.com / -- We are thrilled to announce the inaugural Experiential Marketing Conference ( EMC) taking place on March 13-14, 2025, at the Kovens Conference Center, Florida International University Biscayne Bay Campus. This immersive two-day event is dedicated to the art and science of creating unforgettable brand experiences.

Combining Blockchain Technology with Leading Data Storage Solutions to Address Modern Data Security Needs THE HAGUE, NETHERLANDS, November 15, 2024 / EINPresswire.com / -- DigiThree Labs, the innovative sales and integration arm of DigiCorp Labs, today announced its certification as an Independent Software Vendor (ISV) for Hitachi Vantara. This partnership marks a pivotal milestone in data security and management, as DigiThree Labs will now offer DigiCorp’s blockchain-driven solutions as an additional “bolt-on” layer to Hitachi Vantara’s esteemed Hitachi Content Platform (HCP).

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF, Germany & SAN FRANCISCO—November 14, 2024--( BUSINESS WIRE)-- Cognigy, a global leader in AI-powered customer service solutions, today announced the launch of Agentic AI, a revolutionary addition to its proven Cognigy.AI platform, designed to redefine enterprise customer service.

Hyperscale (the largest centers) customers have super-strong balance sheets, companies such as Microsoft, Google and Apple” — Mike Broeker, President, Bedford Management Partners PENN VALLEY, PA, UNITED STATES, November 14, 2024 / EINPresswire.com / -- AI (artificial intelligence) offers massive potential in education, industry, government and helping us in our day-to-day lives. AI data also means power first as the demands are staggering.

SEO Company Near Me - ASEO&CS by Iana Dixon SEO Expert Near Me - Iana Dixon seo-services-near-me-Iana-Dixon-and-ASEO&CS All businesses should consider search engine optimization for their websites to start ranking on Google, increase visibility, and thrive online. My mission is to help business owners and their SEO and marketing teams establish a solid online presence, earn trust from users and search engines, improve ranking, and get more leads and sales” — Iana Dixon SAN DIEGO, CA, UNITED STATES, November 14, 2024 / EINPresswire.com / -- Advanced SEO & Copywriting Services (ASEO&CS) is a search engine optimization company that provides professional services to small and mid-sized businesses to make their websites organically visible to customers on major search engines and provide users with engaging and helpful content that satisfies their needs and solve their problems.