Press Release
Contact Center
Bucher + Suter and Upstream Works Announce Partnership to Expand Omnichannel Options
Nov 14, 2024
WOODBRIDGE, ONTARIO - November 14, 2024 – Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel and AI contact center solutions. This collaboration enhances Bucher + Suter’s private cloud offerings by integrating Upstream Works' advanced omnichannel capabilities, providing customers with expanded engagement options beyond the current Cisco ECE platform.
Press Release
Digital Experience
Celebrus and Optimizely Join Forces to Transform Data-Driven Personalization and Identity in Digital Experiences
Nov 14, 2024
November 14, 2024 -- Celebrus, a leader in first-party data capture and identity resolution, and Optimizely, the leading digital experience platform provider, have announced a strategic partnership to set a new standard in personalized digital engagement. By merging Celebrus’ advanced first-party data capture and identity resolution capabilities with Optimizely’s experimentation platform, this collaboration addresses a major need in the market: delivering compliant, high-quality first-party data to power identity-rich, personalized experiences.
Press Release
Customer Experience
Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers
Nov 14, 2024
Brands can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ -- Typeform, the intuitive form builder and conversational data collection platform, today announced new features that provide business-to-consumer (B2C) businesses with the context, clarity, and convenience needed to better engage and understand their customers. Now businesses can further enhance the respondent experience, all while gathering richer, actionable data.
Press Release
Digital Marketing
Invoca State of AI Report: 80% of B2C Marketers Say AI Tools Exceeded ROI Expectations in 2024
Nov 14, 2024
Report also reveals a shift in marketers' views of AI as a job creator along with widespread plans to increase AI spending in 2025 SANTA BARBARA, Calif., Nov. 14, 2024 /PRNewswire/ -- Invoca, the leader in revenue execution platforms, today released its second annual State of AI in B2C Digital Marketing Report. Based on a survey of 600 marketers across the U.S. and U.K., the report reflects a positive outlook on AI's transformative role in driving growth and innovation within the marketing industry.
Press Release
Customer Experience
Web3 and AI Platform AGII Launches Zero-Latency AI Services for High-Speed Transactions in Web3 Applications
Nov 14, 2024
Driving seamless AI-powered data generation and connectivity across Web3 networks. AGII introduces zero-latency AI services to empower high-speed transactions in Web3, setting new standards for performance in decentralized applications.
Press Release
Customer Experience
Global Artificial Intelligence (AI) In Personalized Nutrition Market Set For 23.5% Growth Reaching $8.51 Billion By 2028
Nov 14, 2024
Artificial Intelligence (AI) In Personalized Nutrition Global Market Report 2024 – Market Size, Trends, And Global Forecast 2024-2033 The Business Research Company's Global Artificial Intelligence (AI) In Personalized Nutrition Market Set For 23.5% Growth, Reaching $8.51 Billion By 2028 It will grow to $8.51 billion in 2028 at a compound annual growth rate (CAGR) of 23.5%. ” — The Business Research Company LONDON, GREATER LONDON, UNITED KINGDOM, November 14, 2024 / EINPresswire.com / -- The Business Research Company ’s Early Year-End Sale! Get up to 30% off detailed market research reports—limited time only! The artificial intelligence (AI) in personalized nutrition market has seen substantial growth recently, increasing from $2.96 billion in 2023 to $3.66 billion in 2024, growing at a CAGR of 23.4%. Factors such as rising demand for personalized wellness solutions, growing awareness of nutrigenomics, the rise of wearable health technologies, increased smartphone use, and higher disposable incomes have fueled this expansion.
Press Release
Digital Marketing
Stealth Streams Announces Breakthrough AI-Driven Affiliate Marketing Platform
Nov 13, 2024
BRENTWOOD, England, Nov. 13, 2024 /PRNewswire/ -- In a bold move to revolutionize affiliate marketing, industry leader Mark Ling has unveiled Stealth Streams, a cutting-edge platform powered by AI. Designed to simplify the complexities of affiliate marketing, Stealth Streams offers a streamlined solution for users seeking to build scalable online businesses.
Press Release
Customer Experience
SAS Acquires Hazy Synthetic Data Software to Boost Generative AI Portfolio
Nov 12, 2024
Strategic move reinforces SAS leadership in data and AI, enhancing customer innovation and data security CARY, N.C., Nov. 12, 2024 /PRNewswire/ -- SAS, a global leader in data and AI, today announced the acquisition of the principal software assets of Hazy, a pioneer in synthetic data technology. This strategic acquisition aims to enhance SAS' robust data and AI portfolio, further equipping its customers with critical and timely synthetic data generation capabilities as their use of AI rapidly expands.
Press Release
Digital Marketing
Reltio Announces Integration With ZoomInfo to Enrich Customer Data, Boost Sales and Marketing Effectiveness
Nov 12, 2024
Reltio Enrichment with ZoomInfo combines Reltio Data Cloud™ with ZoomInfo’s extensive B2B database, providing sales and marketing teams with real-time data and insights about customers to significantly enhance campaigns LISBON, Portugal--( BUSINESS WIRE)--Sales and marketing teams need a comprehensive 360-degree view of their customer and prospect data to be successful and drive revenue growth. They also need unified customer profiles with accurate, real-time information.
Press Release
Customer Experience
8x8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
Nov 12, 2024
Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 7, 2024-- 8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities.