The Wire (Page 49)

Bryj's new AI solution is set to revolutionize digital marketing by simplifying ad planning, activation, and optimization across multiple channels, resulting in a 10x better ROI. LOS ALTOS, CA / ACCESSWIRE / October 31, 2024 / Marketers today are expected to develop strategies that not only engage with in-market buyers but also contribute to revenue growth.

REDWOOD CITY, Calif. – October 31, 2024 – Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider is pleased to announce that effective October 31, 2024, Rishi Rana will be promoted to its Chief Executive Officer (CEO). Rana has been President of Cyara since August 2023.

Awatramani to lead product vision and strategy in new role as Five9 continues AI innovation in CX SAN RAMON, Calif.--( BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay Awatramani as Chief Product Officer (CPO). With over 25 years of product experience and a proven track record of driving software innovation, Awatramani will lead Five9’s product strategy and product vision as the company continues to enhance its AI and CX offerings. "We are thrilled to welcome Ajay to Five9 as Chief Product Officer as we accelerate our next phase of innovation and growth,” said Mike Burkland, Chairman and CEO, Five9. “Ajay’s extensive experience and visionary approach to AI and customer experience will be instrumental as we continue to innovate and to deliver exceptional value to our customers.

Coveo partners with Shopify, offering their large-scale enterprise customers AI search, personalized recommendations, generative answering and margin optimization for superior shopper experiences. MONTREAL and SAN FRANCISCO, Oct. 31, 2024 /PRNewswire/ - Coveo (TSX: CVO), the leading enterprise AI platform that brings AI Search and generative AI to every point–of-experience, announced today that Coveo has partnered with Shopify to bring its commerce AI capabilities to Shopify enterprise customers. "This partnership marks an exciting new chapter between Coveo and Shopify, and we're committing the full weight of our search, data science and commerce intelligence expertise behind it," said Louis Tetu, CEO and Chairman at Coveo. "As Shopify expands further into enterprise B2B and B2C commerce, Coveo brings a powerful and scalable AI search platform to handle the complexities of personalization and revenue optimization across sizeable catalogs and large shopper audiences.

Seasoned product leader to accelerate innovation and strengthen market leadership in Conversational and Generative AI DANIA BEACH, Fla.--( BUSINESS WIRE)--IntelePeer, a leading provider of AI-driven communication automation solutions, is pleased to announce the appointment of Brandon Nott as Chief Product Officer (CPO). Nott joins IntelePeer with an impressive track record in developing transformative B2B SaaS products and overseeing the successful launch of AI and customer experience (CX) solutions.

Alorica, Atlanticus, Pennymac and other leading organizations are honored for innovations in contact center experience and customer experience WALTHAM, Mass.--( BUSINESS WIRE)-- CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the winners of the 2024 LISTEN Awards at its annual user conference, LISTEN 2024. The CallMiner LISTEN Awards honor customers and partners for their use of CallMiner’s AI-powered conversation intelligence platform, driving improvements in contact center experience (CCX), CX and enterprise-wide results. “Today’s forward-thinking organizations often have one thing in common – they are doing everything they can to accelerate operational efficiency and customer experience,” said Jeff Gallino, CEO and founder, CallMiner. “The CallMiner LISTEN Awards are our opportunity to recognize just some of CallMiner’s customers and partners who are leading the way in their industries, embracing innovative approaches that drive agent performance, compliance, customer satisfaction, and more. I’m immensely proud of the role that the CallMiner platform plays in helping these companies make better business decisions and improve the bottom line.” 2024 LISTEN Award Winners: Customer-Focused Brand of the Year: ResultsCX is focused on helping global brands drive exceptional CX.

Company doubles year-over-year enterprise revenue growth, expanding to 850+ enterprise customers and launching new Marketing Workflow Automation capabilities SAN FRANCISCO, Oct. 30, 2024 /PRNewswire/ -- Jasper, the world's leading AI marketing platform, today announced a major evolution in its AI offerings, driven by rapid market growth among enterprises. The new purpose-built AI solutions represent a broader expansion of Jasper's product suite to meet the specific needs of marketing teams.

NICE positioned furthest for Completeness of Vision for its CXone platform Hoboken, N.J., October 30, 2024 – NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall for its Completeness of Vision in the Leaders Quadrant.

Leveraging technologies from OpenAI, Meta, and Google, Conversica’s latest release offers the most advanced AI agent for customer engagement available SAN MATEO, Calif.--( BUSINESS WIRE)-- Conversica, Inc, the leading provider of Conversational AI solutions for enterprise revenue teams, today unveiled transformative advancements of its AI agents for increasing revenue conversions. This latest release leverages a unique combination of the latest and greatest generative AI technologies with the highest level of controls to automate the critical customer experience touchpoints that drive revenue growth.

Halloween 2024 ad starring terrifying intruder terrorising group of housemates tops new ranking from creative effectiveness platform DAIVID SEATTLE — October 30, 2024 -- A chilling new Halloween 2024 ad from Six Flags featuring a creepy clown terrorising a group of housemates is the scariest ad of all time, according to an AI ranking by DAIVID. Ahead of Fright Night, the global creative effectiveness platform – which helps advertisers measure and improve the effectiveness of their content – used its AI-powered tool, DAIVID Self-Serve, to find the spookiest ads ever.