Press Release
Customer Experience
Aquant Named to Fast Company’s Fourth Annual List of the Next Big Things in Tech
Nov 19, 2024
List Recognizes Groundbreaking Advancements Redefining the Way We Work and Live (NEW YORK, NY) November 19, 2024 — Aquant, the leader of AI for customer service, specializing in manufacturers, today announced that it has been named to Fast Company ’s fourth annual Next Big Things in Tech list, honoring emerging technology that has a profound impact for industries—from education and sustainability to robotics and artificial intelligence. This year, 138 technologies developed by established companies, startups, or research teams are featured for their potential to revolutionize the lives of consumers, businesses, and society overall.
Press Release
Digital Marketing
Marketeam.ai Appoints Acclaimed Marketing Leader Tony Weisman to Join Its Board of Advisors
Nov 19, 2024
TEL AVIV, Israel, Nov. 19, 2024 /PRNewswire/ -- Marketeam.ai, a leader in AI-native marketing solutions and the developer of the world's first LLM trained specifically for the marketing domain, announces the appointment of Tony Weisman to its Board of Advisors. Weisman, a marketing visionary with deep roots in brand transformation and digital strategy, joins industry veteran Clive Sirkin in a powerful alignment of expertise that reaffirms Marketeam.ai's mission to redefine the future of marketing.
Press Release
Digital Marketing
33Across and MediaWallah Partner to Innovate Data Onboarding and Identity Resolution for Programmatic Campaigns
Nov 19, 2024
New Partnership Integrates MediaWallah’s ID Graph and 33Across’ Lexicon to Enable Seamless, Scaled Campaign Activation Across All Browsers and Platforms NEW YORK, Nov. 19, 2024 (GLOBE NEWSWIRE) -- 33Across, an addressable infrastructure designed for the open web, and MediaWallah, an identity-by-design solution, today announced a new strategic data partnership that streamlines the data onboarding process and scales campaign activation across more than 30 opted-in programmatic platforms. This collaboration enables marketers to connect their first-party data seamlessly with actionable identifiers to reduce onboarding costs and maximize programmatic reach.
Press Release
Customer Experience
AI Agents Market Set to Reach USD 103.6 Billion by 2032, Owing to Rising Demand for Automation & Customer Experience
Nov 19, 2024
AI-Agents-Market The AI Agents Market is poised for rapid growth, driven by the increasing need for personalized and efficient customer interactions across sectors AUSTIN, TX, UNITED STATES, November 19, 2024 / EINPresswire.com / -- According to a recent report from SNS Insider, the global AI Agents Market was valued at USD 3.7 billion in 2023. The market is expected to grow to USD 103.6 billion by 2032, with a compound annual growth rate (CAGR) of 44.9% during the forecast period from 2024 to 2032.
Press Release
Customer Experience
Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX
Nov 18, 2024
Omnichannel platform will help organizations meet rising demand for faster, more personalized customer interactions SUNNYVALE, Calif.--( BUSINESS WIRE)-- Mitel ®, a global leader in business communications, today announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. The hyper-personalized, on-demand nature of the digital era has prompted a dramatic rise in what consumers want from businesses.
Press Release
Digital Experience
Web Hosting Services Market to Grow by USD 124.2 Billion (2024-2028), Driven by E-Commerce Expansion, with AI Redefining Market Landscape - Technavio
Nov 18, 2024
NEW YORK, Nov. 18, 2024 /PRNewswire/ -- Report with market evolution powered by AI - The global web hosting services market size is estimated to grow by USD 124.2 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.8% during the forecast period.
Press Release
Digital Workplace
OpenText Expands Partner Ecosystem Access Across Full OpenText Product Suite
Nov 18, 2024
WATERLOO, ON, Nov. 18, 2024 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX), (TSX: OTEX) today announced that the OpenText Partner Network now has expanded access to sell OpenText's entire portfolio of solutions for information management, including Content Services, Experience Management, Security, IT Operations Management, and Developer tools along with accelerants, such as cloud, artificial intelligence, automation and analytics. "This is a major milestone for our Partner Network, following our acquisition of Micro Focus," said Sandy Ono, EVP and Chief Marketing Officer, OpenText. "It opens a wealth of new opportunities to all our Global Distributors and Value Added Resellers globally, giving them the flexibility and scope to connect with customers on all of our products, innovations and solutions to solve the most complex problems." The full OpenText portfolio allows Partners to expand and deepen their existing customer relationships as well as building new ones. And customers can now engage with their trusted Resellers to access a broader range of OpenText innovations to tackle their digital transformations programs. "We are working with the OpenText Partner Network to collectively grow our businesses and delight customers," added Sandy. "We are committed to providing our Partners the support they need to successfully deliver solutions for customers, be that on-prem, hybrid, or in the cloud." "Our aim is to scale our business with the Global Distributors we already have in our network while exploring new areas of growth together," said Joel Kremke SVP, Partners and Alliances. "Working closely with our OpenText Distributors, we will fully equip and enable their network of Resellers to expand into new categories that they can deliver to customers." The expanded portfolio access will help OpenText Distributors attract new, high-quality resellers and system integrators who have the right skills and work in the right markets to take full advantage of the wide-ranging OpenText technologies to develop new, groundbreaking solutions for their customers.
Press Release
Digital Marketing
Optimizely Expands Partnership With Google Cloud to Increase Access to Google Gemini Models
Nov 18, 2024
The digital experience leader continues to make the lives of marketers better ahead of its largest Opticon event of the year SAN ANTONIO, Nov. 18, 2024 /PRNewswire/ -- Optimizely, the leading digital experience platform (DXP) provider, today announced its latest milestone in its multi-year partnership with Google Cloud – Optimizely One, the industry's first marketing operating system, now leverages Google's Gemini models. With this integration, customers now gain access to Google's Gemini models directly within Optimizely's products via Opal, the AI assistant across Optimizely One.
Press Release
Customer Experience
First Contact Podcast Features Colleen Beers: Exploring Leadership, Culture, and AI in the Contact Center World
Nov 18, 2024
First Contact: Stories of the Call Center welcomes Colleen Beers, a seasoned CX leader with over 20 years of experience in the contact center industry. People want to feel part of it.
Press Release
Customer Experience
Experiential Marketing Conference 2025: Uniting Industry Leaders for Innovative Strategies
Nov 18, 2024
Experiential Marketing Conference 2025 NORTH MIAMI, FL, UNITED STATES, November 18, 2024 / EINPresswire.com / -- We are thrilled to announce the inaugural Experiential Marketing Conference ( EMC) taking place on March 13-14, 2025, at the Kovens Conference Center, Florida International University Biscayne Bay Campus. This immersive two-day event is dedicated to the art and science of creating unforgettable brand experiences.