The Wire (Page 53)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
DigiThree Labs Certified as Independent Software Vendor (ISV) for Hitachi Vantara HCP
Nov 15, 2024
Combining Blockchain Technology with Leading Data Storage Solutions to Address Modern Data Security Needs THE HAGUE, NETHERLANDS, November 15, 2024 / EINPresswire.com / -- DigiThree Labs, the innovative sales and integration arm of DigiCorp Labs, today announced its certification as an Independent Software Vendor (ISV) for Hitachi Vantara. This partnership marks a pivotal milestone in data security and management, as DigiThree Labs will now offer DigiCorp’s blockchain-driven solutions as an additional “bolt-on” layer to Hitachi Vantara’s esteemed Hitachi Content Platform (HCP).
Press Release
Contact Center
Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers
Nov 14, 2024
Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF, Germany & SAN FRANCISCO—November 14, 2024--( BUSINESS WIRE)-- Cognigy, a global leader in AI-powered customer service solutions, today announced the launch of Agentic AI, a revolutionary addition to its proven Cognigy.AI platform, designed to redefine enterprise customer service.
Press Release
Customer Experience
AI Data Means Power First
Nov 14, 2024
Hyperscale (the largest centers) customers have super-strong balance sheets, companies such as Microsoft, Google and Apple” — Mike Broeker, President, Bedford Management Partners PENN VALLEY, PA, UNITED STATES, November 14, 2024 / EINPresswire.com / -- AI (artificial intelligence) offers massive potential in education, industry, government and helping us in our day-to-day lives. AI data also means power first as the demands are staggering.
Press Release
Customer Experience
Advanced SEO & Copywriting Services and Iana Dixon are proud to announce the launch of Internet marketing services
Nov 14, 2024
SEO Company Near Me - ASEO&CS by Iana Dixon SEO Expert Near Me - Iana Dixon seo-services-near-me-Iana-Dixon-and-ASEO&CS All businesses should consider search engine optimization for their websites to start ranking on Google, increase visibility, and thrive online. My mission is to help business owners and their SEO and marketing teams establish a solid online presence, earn trust from users and search engines, improve ranking, and get more leads and sales” — Iana Dixon SAN DIEGO, CA, UNITED STATES, November 14, 2024 / EINPresswire.com / -- Advanced SEO & Copywriting Services (ASEO&CS) is a search engine optimization company that provides professional services to small and mid-sized businesses to make their websites organically visible to customers on major search engines and provide users with engaging and helpful content that satisfies their needs and solve their problems.
Press Release
Contact Center
Bucher + Suter and Upstream Works Announce Partnership to Expand Omnichannel Options
Nov 14, 2024
WOODBRIDGE, ONTARIO - November 14, 2024 – Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel and AI contact center solutions. This collaboration enhances Bucher + Suter’s private cloud offerings by integrating Upstream Works' advanced omnichannel capabilities, providing customers with expanded engagement options beyond the current Cisco ECE platform.
Press Release
Digital Experience
Celebrus and Optimizely Join Forces to Transform Data-Driven Personalization and Identity in Digital Experiences
Nov 14, 2024
November 14, 2024 -- Celebrus, a leader in first-party data capture and identity resolution, and Optimizely, the leading digital experience platform provider, have announced a strategic partnership to set a new standard in personalized digital engagement. By merging Celebrus’ advanced first-party data capture and identity resolution capabilities with Optimizely’s experimentation platform, this collaboration addresses a major need in the market: delivering compliant, high-quality first-party data to power identity-rich, personalized experiences.
Press Release
Customer Experience
Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers
Nov 14, 2024
Brands can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ -- Typeform, the intuitive form builder and conversational data collection platform, today announced new features that provide business-to-consumer (B2C) businesses with the context, clarity, and convenience needed to better engage and understand their customers. Now businesses can further enhance the respondent experience, all while gathering richer, actionable data.
Press Release
Digital Marketing
Invoca State of AI Report: 80% of B2C Marketers Say AI Tools Exceeded ROI Expectations in 2024
Nov 14, 2024
Report also reveals a shift in marketers' views of AI as a job creator along with widespread plans to increase AI spending in 2025 SANTA BARBARA, Calif., Nov. 14, 2024 /PRNewswire/ -- Invoca, the leader in revenue execution platforms, today released its second annual State of AI in B2C Digital Marketing Report. Based on a survey of 600 marketers across the U.S. and U.K., the report reflects a positive outlook on AI's transformative role in driving growth and innovation within the marketing industry.
Press Release
Customer Experience
Web3 and AI Platform AGII Launches Zero-Latency AI Services for High-Speed Transactions in Web3 Applications
Nov 14, 2024
Driving seamless AI-powered data generation and connectivity across Web3 networks. AGII introduces zero-latency AI services to empower high-speed transactions in Web3, setting new standards for performance in decentralized applications.
Press Release
Customer Experience
Global Artificial Intelligence (AI) In Personalized Nutrition Market Set For 23.5% Growth Reaching $8.51 Billion By 2028
Nov 14, 2024
Artificial Intelligence (AI) In Personalized Nutrition Global Market Report 2024 – Market Size, Trends, And Global Forecast 2024-2033 The Business Research Company's Global Artificial Intelligence (AI) In Personalized Nutrition Market Set For 23.5% Growth, Reaching $8.51 Billion By 2028 It will grow to $8.51 billion in 2028 at a compound annual growth rate (CAGR) of 23.5%. ” — The Business Research Company LONDON, GREATER LONDON, UNITED KINGDOM, November 14, 2024 / EINPresswire.com / -- The Business Research Company ’s Early Year-End Sale! Get up to 30% off detailed market research reports—limited time only! The artificial intelligence (AI) in personalized nutrition market has seen substantial growth recently, increasing from $2.96 billion in 2023 to $3.66 billion in 2024, growing at a CAGR of 23.4%. Factors such as rising demand for personalized wellness solutions, growing awareness of nutrigenomics, the rise of wearable health technologies, increased smartphone use, and higher disposable incomes have fueled this expansion.