Press Release
Customer Experience
Dovetail Announces World-First AI Customer Insights Hub to Drive Customer-Centric Decisions
Oct 15, 2024
Companies such as Amazon, Canva, Meta, Notion, and Mayo Clinic are saving over 38 hours a week with Dovetail's new products and features that fully automate data analysis and insight discovery across design research, product development, and every customer interaction. SAN FRANCISCO and SYDNEY, Oct. 15, 2024 /PRNewswire/ -- Dovetail, the leading customer insights hub, today announced that it has expanded its platform with Dovetail 3.0, a series of AI-first products and features that automatically turn scattered customer feedback into valuable insights.
Press Release
Web CMS
Contentstack Announces Retire the Legacy Offer for Customers Held Back by Decades-Old CMS Technology
Oct 15, 2024
Legacy Adobe, Sitecore, and Oracle customers can move to Contentstack at 50% of their currently contracted license fees. AUSTIN, Texas, Oct. 15, 2024 /PRNewswire/ -- Contentstack, the composable digital experience platform (DXP) and enterprise headless CMS leader, today announced its Retire the Legacy offer, designed to help enterprise brands address long-standing technical debt inherent in their marketing tech stacks.
Press Release
Customer Experience
Zingly.ai Partners With Ascend Technologies to Drive Revenue Growth and CX Transformation
Oct 15, 2024
Partnership to drive growth in Financial Services, Insurance and Healthcare through AI-enhanced solutions SAN FRANCISCO, Oct. 15, 2024 /PRNewswire/ -- Zingly.ai, the GenAI and digital-first CX Center provider, announced a strategic partnership with Ascend Technologies, one of the largest technology solutions providers in the central U.S., to transform customer experience and drive revenue growth in complex, regulated industries. With over 600 clients in industries such as financial services, insurance, healthcare, government, transportation and manufacturing, Ascend has a proven track record of technology implementation excellence and is a trusted Salesforce partner.
Press Release
Digital Experience
The Government of Anguilla and Identity Digital Announce Partnership to Manage Growth of .AI Web Addresses
Oct 15, 2024
Identity Digital’s industry expertise builds a secure future for.AI and boosts revenue for Anguilla.
Press Release
Customer Data Platforms
Introducing the Experience CDP (xCDP)
Oct 15, 2024
October 15, 2024 – Lytics announces the Experience CDP or xCDP — a CDP designed to help companies simplify the complexity of personalization, so marketers can easily connect their customer data to real-time personalization across the customer journey – delivering exceptional customer engagement and experiences in the moment, everywhere and all the time. xCDP represents a transformation in the CDP category, moving beyond the limitations of earlier eras of CDPs, which have focused primarily on how customer data is collected and transformed (is that in the packaged CDP or in the warehouse) and where it is stored (in the packaged CDP data model and optimized real-time data store or in the warehouse). The fundamental challenge with these earlier approaches to CDP – the packaged CDP and composable CDP – is that both types of CDPs are both focused on solving the wrong problem – how is customer data is collected and processed and where it is stored.
Press Release
Digital Marketing
Adobe Puts Greater Power & Possibility in Hands of Creators, Teams & Marketers at Adobe MAX 2024
Oct 14, 2024
Over 100 new Creative Cloud features empower creative professionals with more speed, precision and control and power even more of the creative process, with powerful new innovations across Photoshop, Illustrator, Premiere Pro, InDesign, Lightroom, Adobe Express and an all-new Frame.io Adobe’s Firefly family of creative generative AI models, designed to be commercially safe, expands to video and delivers breakthroughs in imaging, vectors and design GenStudio for Performance Marketing, now generally available, is the latest enterprise application within Adobe GenStudio, Adobe’s end-to-end content supply chain solution MIAMI BEACH, Fla. – October 14, 2024 - Today, Adobe (Nasdaq:ADBE) brought together the global creative community for the kickoff of Adobe MAX 2024 – the world’s largest creativity conference – where it introduced over one hundred new Creative Cloud features, including groundbreaking capabilities powered by Adobe Firefly that offer creators unprecedented power to create, collaborate and conceptualize ideas while empowering them to work more productively. Major updates to Adobe Express and an all-new Frame.io deliver new workflows to streamline collaboration for creative teams and their stakeholders.
Press Release
Digital Experience
MACH Alliance Strengthens Position as a Technology Leader as Market Needs From Business Community Grows
Oct 14, 2024
The Alliance announces: key business leader appointments to leadership, a newly elected and diverse board, refreshed messaging and brand positioning to global business leaders, and a continued commitment to educating the market and smoothing the path to composable NEW YORK--( BUSINESS WIRE)-- MACH Alliance, a not-for-profit industry body dedicated to advocating for open, best-of-breed technology ecosystems, today announced key initiatives that strengthen its position as a technology leader and reflect the maturity of MACH and composability in the larger market. To reflect the growing adoption of MACH technologies by business leaders, the Alliance reveals a newly elected, diverse board that includes the Alliance’s first business leader Chairperson.
Press Release
Customer Experience
HubSpot to Acquire B2B Billing Management and CPQ Solution, Cacheflow
Oct 11, 2024
With this acquisition, HubSpot expands commerce capabilities for subscription billing and quote-to-cash automation to help customers close deals faster CAMBRIDGE, Mass.--( BUSINESS WIRE)-- HubSpot, Inc. (NYSE: HUBS), the customer platform for scaling businesses, announced today that it has entered into a definitive agreement to acquire Cacheflow, a leading B2B subscription billing management and configure, price, quote (CPQ) solution. With Cacheflow, HubSpot will offer subscription billing management and robust CPQ tools.
Press Release
Ecommerce
FlexFactor Raises $16.8M Series A from Bessemer Venture Partners to Tackle the $500 Billion Ecommerce Problem
Oct 10, 2024
MIAMI, Oct. 10, 2024 /PRNewswire/ -- FlexFactor, a cutting-edge provider of decline recovery solutions for eCommerce brands, announced the completion of its $16.8 Series A funding round. The round was led by Bessemer Venture Partners, with additional participation from seed investors.
Press Release
Customer Experience
SurveyMonkey Launches Advanced Analysis Capabilities to Help Customers Generate More Insights at Scale
Oct 10, 2024
New analysis and reporting features including multi-survey analysis, interactive dashboards, refreshed data visualizations, and modern UX unleash the power of data for analytics experts and novices alike SAN MATEO, Calif.--( BUSINESS WIRE)-- SurveyMonkey, a global leader in online surveys and forms, today announced a suite of powerful new analysis, sharing, and collaboration features designed to help businesses unlock faster, deeper insights from their feedback—without a team of data scientists. These new features work seamlessly with SurveyMonkey Genius, which leverages AI and machine learning to build smarter surveys in seconds and quickly surface high-quality insights.