The Wire (Page 55)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Lyzr Announces Release of Jazon 2.0: The Next Generation of AI-Powered Sales Development
Nov 08, 2024
Lyzr announces launch of Jazon 2.0 How Jazon 2.0 automates outreach Sales Efficiency Before & After Jazon 2.0 Jazon 2.0 takes the foundation built with the original AI SDR and elevates it with features that further improve what AI can do in sales Jazon 2.0 takes the foundation we built with the original Jazon and elevates it with features that redefine what AI can do in sales. Our goal is to make sales outreach smarter & more personal.” — Siva Surendira, CEO @ Lyzr NEW YORK CITY, NY, UNITED STATES, November 8, 2024 / EINPresswire.com / -- Lyzr, known for its pioneering AI-driven solutions, is set to launch Jazon 2.0, the enhanced version of its AI-powered Sales Development Representative (SDR).
Press Release
Digital Marketing
Former Stack Overflow Executive Teresa Dietrich Joins Invoca as Chief Technology Officer to Accelerate AI Strategy
Nov 07, 2024
Under Dietrich's leadership, Invoca receives four rigorous security certifications as part of its ongoing commitment to drive innovation while prioritizing customer data privacy and security SANTA BARBARA, Calif., Nov. 7, 2024 /PRNewswire/ -- Invoca, the leader in revenue execution platforms, today announced the appointment of Teresa Dietrich as Chief Technology Officer. Dietrich joins Invoca at a pivotal time as the company was recently recognized as the leader in the fast-growing revenue execution software category for delivering transformative AI capabilities to revenue teams.
Press Release
Ecommerce
1Digital Agency Launches Comprehensive eCommerce SEO Solutions to Empower Online Businesses
Nov 07, 2024
Ecommerce Agency 1Digital Agency, a leader in eCommerce solutions, helping eCommerce businesses navigate the complexities of online visibility and drive sustainable growth. PHILADELPHIA, PA, UNITED STATES, November 7, 2024 / EINPresswire.com / -- 1Digital Agency, a leader in eCommerce solutions, is proud to announce the launch of its complete eCommerce SEO solutions.
Press Release
Digital Marketing
Worldigital Unveils Comprehensive SEO and Content Marketing Packages for Enhanced Online Visibility
Nov 05, 2024
Worldigital launches tailored SEO and content marketing services to boost search engine rankings and strengthen online visibility for businesses of all sizes. Our strategies not only enhance visibility but also build meaningful connections between brands and their audiences.” — World Digital LOS ANGELES, CA, UNITED STATES, November 5, 2024 / EINPresswire.com / -- Worldigital Unveils Comprehensive SEO and Content Marketing Packages for Enhanced Online Visibility Worldigital, a leader in innovative digital marketing solutions, has announced the launch of its comprehensive SEO and content marketing packages aimed at enhancing businesses’ online visibility and driving meaningful engagement.
Press Release
Digital Marketing
New AI-Powered Marketing Platform, ChatROI, Launches to Simplify Campaign Planning
Oct 31, 2024
Bryj's new AI solution is set to revolutionize digital marketing by simplifying ad planning, activation, and optimization across multiple channels, resulting in a 10x better ROI. LOS ALTOS, CA / ACCESSWIRE / October 31, 2024 / Marketers today are expected to develop strategies that not only engage with in-market buyers but also contribute to revenue growth.
Press Release
Customer Experience
IntelePeer Welcomes New Chief Product Officer to Drive AI and Industry Solutions
Oct 31, 2024
Seasoned product leader to accelerate innovation and strengthen market leadership in Conversational and Generative AI DANIA BEACH, Fla.--( BUSINESS WIRE)--IntelePeer, a leading provider of AI-driven communication automation solutions, is pleased to announce the appointment of Brandon Nott as Chief Product Officer (CPO). Nott joins IntelePeer with an impressive track record in developing transformative B2B SaaS products and overseeing the successful launch of AI and customer experience (CX) solutions.
Press Release
Customer Experience
Five9 Appoints Ajay Awatramani as Chief Product Officer to Drive Innovation and Growth
Oct 31, 2024
Awatramani to lead product vision and strategy in new role as Five9 continues AI innovation in CX SAN RAMON, Calif.--( BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay Awatramani as Chief Product Officer (CPO). With over 25 years of product experience and a proven track record of driving software innovation, Awatramani will lead Five9’s product strategy and product vision as the company continues to enhance its AI and CX offerings. "We are thrilled to welcome Ajay to Five9 as Chief Product Officer as we accelerate our next phase of innovation and growth,” said Mike Burkland, Chairman and CEO, Five9. “Ajay’s extensive experience and visionary approach to AI and customer experience will be instrumental as we continue to innovate and to deliver exceptional value to our customers.
Press Release
Customer Experience
Cyara Appoints Rishi Rana as the New CEO
Oct 31, 2024
REDWOOD CITY, Calif. – October 31, 2024 – Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider is pleased to announce that effective October 31, 2024, Rishi Rana will be promoted to its Chief Executive Officer (CEO). Rana has been President of Cyara since August 2023.
Press Release
Customer Experience
Coveo Partners With Shopify to Bring Scalable AI Search and Generative Commerce Experiences to Enterprise Customers
Oct 31, 2024
Coveo partners with Shopify, offering their large-scale enterprise customers AI search, personalized recommendations, generative answering and margin optimization for superior shopper experiences. MONTREAL and SAN FRANCISCO, Oct. 31, 2024 /PRNewswire/ - Coveo (TSX: CVO), the leading enterprise AI platform that brings AI Search and generative AI to every point–of-experience, announced today that Coveo has partnered with Shopify to bring its commerce AI capabilities to Shopify enterprise customers. "This partnership marks an exciting new chapter between Coveo and Shopify, and we're committing the full weight of our search, data science and commerce intelligence expertise behind it," said Louis Tetu, CEO and Chairman at Coveo. "As Shopify expands further into enterprise B2B and B2C commerce, Coveo brings a powerful and scalable AI search platform to handle the complexities of personalization and revenue optimization across sizeable catalogs and large shopper audiences.
Press Release
Customer Experience
CallMiner Announces 2024 LISTEN Award Winners, Recognizing Achievements in Conversation Intelligence
Oct 31, 2024
Alorica, Atlanticus, Pennymac and other leading organizations are honored for innovations in contact center experience and customer experience WALTHAM, Mass.--( BUSINESS WIRE)-- CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the winners of the 2024 LISTEN Awards at its annual user conference, LISTEN 2024. The CallMiner LISTEN Awards honor customers and partners for their use of CallMiner’s AI-powered conversation intelligence platform, driving improvements in contact center experience (CCX), CX and enterprise-wide results. “Today’s forward-thinking organizations often have one thing in common – they are doing everything they can to accelerate operational efficiency and customer experience,” said Jeff Gallino, CEO and founder, CallMiner. “The CallMiner LISTEN Awards are our opportunity to recognize just some of CallMiner’s customers and partners who are leading the way in their industries, embracing innovative approaches that drive agent performance, compliance, customer satisfaction, and more. I’m immensely proud of the role that the CallMiner platform plays in helping these companies make better business decisions and improve the bottom line.” 2024 LISTEN Award Winners: Customer-Focused Brand of the Year: ResultsCX is focused on helping global brands drive exceptional CX.