The Wire (Page 65)

Empowering telcos with cutting-edge AI-driven solutions, leveraging Infosys Topaz and NVIDIA NIM BENGALURU, India, Aug. 29, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the expansion of its collaboration with NVIDIA for AI-powered, customer-centric solutions to drive innovation and operational excellence for telcos. Leveraging Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI technologies, the collaboration will help telcos enhance their customer experiences, streamline network operations, and accelerate service delivery.

DALLAS, Aug. 29, 2024 /PRNewswire/ -- Talkmap, the leading generative AI platform specializing in contact center Conversational Intelligence, is excited to announce the launch of Talkdiscovery 9.0. This release marks a significant milestone in the pursuit of real-time, accurate visibility into customer interactions.

We are excited to announce that Umbraco has acquired uMarketingSuite. The popular add-on is well-known for adding advanced marketing analytics, customer insights, A/B testing, and personalization, to Umbraco, and is a great fit as a 1st party offering.

Fusion CX Fusion CX announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. ATLANTA, GA, US, August 28, 2024 / EINPresswire.com / -- Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize.

Adobe Workfront Planning is now generally available, delivering a comprehensive view of all marketing activities in an organization, and enabling teams to be more strategic in planning and execution A single view of campaign goals, timelines and objectives unlocks meaningful insights for marketers to dramatically shorten the time it takes to launch new campaigns, with a generative AI-powered assistant that supports queries and marketing brief creation Global brands including Deloitte, Interpublic Group (IPG) and NASCAR have used Workfront Planning to drive productivity gains for their organizations and meet the rising demand for highly personalized marketing campaigns SAN JOSE, Calif. — August 28, 2024 — Today, Adobe (Nasdaq:ADBE) announced the general availability of Adobe Workfront Planning. Part of Adobe Workfront, an industry-leading enterprise work management application, this new offering connects fragmented workflows and data across marketing teams, with actionable insights that allow brands to execute campaigns with greater speed.

VitalPBX enhances customer support with advanced call recording, offering quality assurance, training, dispute resolution, compliance, and customer insights. VitalPBX's enhanced call recording transforms customer support by delivering essential tools for quality assurance, training, and compliance, helping businesses improve interactions and service” — Rodrigo Cuadra, VitalPBX CEO MIAMI, FLORIDA, UNITED STATES, August 28, 2024 / EINPresswire.com / -- The significance of delivering reliable and excellent customer support cannot be emphasized enough, especially in the rapidly evolving field of business communications.

NLPearl.ai launches API, enabling seamless integration with existing systems and offering developers the tools to build custom AI-powered applications. Our API will revolutionize the way businesses communicate with their customers by enabling the integration of Pearl, our AI voice-to-voice agent, across all CRM and platform environments. ” — David Sztern, CEO of NLPearl.ai TEL AVIV-YAFO, ISRAEL, August 28, 2024 / EINPresswire.com / -- NLPearl.ai, a pioneer in AI-powered phone agent technology, is thrilled to announce the launch of its new API.

LogoVent's package unites logo design, web development, and video animation, offering businesses a robust solution to elevate their online presence. HOUSTON, TEXAS, UNITED STATES, August 27, 2024 / EINPresswire.com / -- LogoVent, a renowned full-service digital marketing company, has launched its ultimate digital branding package today to help startups and small businesses establish a strong digital footprint across the USA.

Prestigious International Annual Awards Program Recognizes Standout Marketing, Advertising and Sales Technology Around the World BOULDER, Colo.--( BUSINESS WIRE)-- Rain Technology, the innovator of the world’s most advanced directional display technologies, today announced that its POS Switchable Privacy™ display solution has been selected as the winner of the “SalesTech Innovation Award” in the 7th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry today. “We are excited to be the first POS display company to offer Switchable Privacy to large retail chains that assures customer privacy while completing transactions. Plus, when idle, the Datecs POS display can electronically promote retailer branding.” Winner: Rain Technology POS Switchable Privacy Rain Technology’s POS Switchable Privacy display protects against visual hackers, snoopers and shoulder surfers at ATM, kiosk or point of sale (POS) displays in retail stores, restaurants and other public settings.

The founding team of Moveo.AI: (from left to right) CEO Panos Karagiannis, Chief of AI George Karagiannis, CTO German Attanasio, and President Thanos Papadimitriou.