Press Release
Digital Marketing
Wix Releases Comprehensive Suite of AI-Powered Tools for Ideation and Creation of Blogs
Jul 31, 2024
The suite of the new AI functionalities for the blog is designed to provide users with simple solutions to create blogs and build their content library NEW YORK, July 31, 2024 – – Wix.com Ltd. (NASDAQ: WIX), the leading SaaS website builder platform globally 1, announced today the release of a suite of AI-powered tools designed to suggest relevant topic ideas for blogs, generate the content and images for their target audience. With this new experience, users can swiftly turn ideas into near-ready articles, significantly reducing the time and effort required to create engaging content.
Press Release
Customer Experience
Pendo Accelerates AI Roadmap With Acquisition of Customer Intelligence Platform Zelta AI
Jul 31, 2024
Announces strong early adoption of AI features now available across the Pendo One platform RALEIGH, N.C. and NEW YORK, July 31, 2024 /PRNewswire/ -- Pendo, the all-in-one product experience platform, today announced that it has acquired Zelta AI, a New York City-based startup that automates collection of customer feedback and leverages AI to uncover actionable insights from the data. The acquisition continues Pendo's rapid pace of AI innovation — the company has released nearly a dozen AI features and products in the last 12 months, including Pendo Listen, a new product in the Pendo One platform that accelerates product discovery so companies can build and launch successful products faster. "AI is transforming how companies build products with Pendo, and this acquisition accelerates that transformation." Zelta will become part of Pendo Listen, enabling product teams to get AI-powered insights from troves of their user feedback data spread across 150+ sources, like Gong and Zoom calls, support tickets, social review sites, Salesforce records, email and more.
Press Release
Contact Center
Sprinklr Named a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service Software
Jul 30, 2024
The report highlights Sprinklr’s capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation. NEW YORK--( BUSINESS WIRE)-- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Major Player in the IDC MarketScape: Worldwide Contact Center-as-a-Service Software Applications 2024 Vendor Assessment (doc #US52302923, June 2024).
Press Release
Digital Experience
Appdome Unveils GenAI-Powered Mobile Threat Resolution
Jul 30, 2024
New Threat Resolution Center revolutionizes cyber support, dramatically lowering resolution time and getting users back to using the mobile apps they love. SAN FRANCISCO, July 30, 2024 /PRNewswire/ -- Appdome, the experience leader in mobile defense, today announced its new Threat Resolution Center, powered by GenAI.
Press Release
Customer Experience
SurveyMonkey Packages Top-Requested CX Tools Into an Approachable Solution to Create Better CX
Jul 30, 2024
The all-in-one SurveyMonkey for CX offering includes a native Salesforce integration, multichannel feedback collection tools, and industry-leading survey branding and design features—providing everything most companies need to start building and scaling customer experience programs SAN MATEO, Calif., July 30, 2024 – SurveyMonkey, a global leader in online surveys and forms, today announced SurveyMonkey for CX, an approachable, all-in-one solution that helps business owners, customer experience pros, and marketers alike listen to customers and improve their experience. The offering leverages the SurveyMonkey Enterprise platform, which includes SSO, data encryption, access controls, and HIPAA-compliant features to safeguard customers’ sensitive data.
Press Release
Content Strategy
Controlling Content Chaos: How Modern Brands Are Solving Global Challenges
Jul 30, 2024
Digital content is the lifeblood of today’s online world. But for many businesses, managing the ever-expanding volume of digital assets has created a situation you could call “content chaos.” View original news on Contentful.
Press Release
Digital Marketing
Intentsify Builds on Rapid Growth With Strategic Leadership Appointments
Jul 30, 2024
B2B Marketing innovator accelerates expansion, appointing Marc Laplante as CEO and Charlie Allieri as President, to capitalize on surging market demand WESTWOOD, Mass., July 30, 2024 /PRNewswire-PRWeb/ -- Intentsify, the leading provider of B2B intent data and AI-powered signal-based marketing programs, today announced two key leadership changes: co-founder Marc Laplante is returning as Chief Executive Officer (CEO) and Charlie Allieri has been appointed as President. Under Laplante and Allieri's leadership, Intentsify plans to build on the company's strong momentum and further accelerate growth. "It is an honor to be leading Intentsify as we continue to build on our momentum," said Laplante. "This is a talented team and, together, we will emphasize value for our customers, stakeholders, and employees.
Press Release
Digital Marketing
New Persado Segments Empower Financial Services and Retail Marketers to Authentically Engage Gen Z
Jul 30, 2024
Flexibility to Create Custom Segments or Use Pre-built Segments Using GenAI Unlocks New Lever for Growth for Enterprises NEW YORK, July 30, 2024 /PRNewswire/ -- The ability to create relevant and impactful content is essential for marketers to break through digital noise and connect with customers. For example, Gen Z consumers respond to communications that are authentic and personalized.
Press Release
Digital Experience
Canva to Acquire Generative AI Platform Leonardo.AI to Bring Leading Visual AI to Every Organization
Jul 30, 2024
Company continues to accelerate investment and pace of development with Canva AI products now used more than 7 billion times SYDNEY--( BUSINESS WIRE)--Canva, a world leader in visual communication with more than 190 million monthly active users, today announced plans to acquire Leonardo.AI.
Press Release
Customer Experience
Chatmeter Launches Industry’s First AI Survey Solution
Jul 29, 2024
SAN DIEGO, July 29, 2024 (GLOBE NEWSWIRE) -- Chatmeter, the leader in multi-location intelligence, today announced the release of Surveys 2.0, a first-of-its-kind solution from its Pulse Ai: Signals platform. This new AI-driven solution provides multi-location businesses with a comprehensive 360° view of customer insights by continuously analyzing survey data, reviews, and social data together in real-time – a first in the industry.