The Wire (Page 71)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Fusion CX Announces Strategic Investment in RCC BPO, Belize
Aug 28, 2024
Fusion CX Fusion CX announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. ATLANTA, GA, US, August 28, 2024 / EINPresswire.com / -- Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize.
Press Release
Digital Marketing
Adobe Announces Workfront Planning to Deliver a Unified View of Marketing Campaigns
Aug 28, 2024
Adobe Workfront Planning is now generally available, delivering a comprehensive view of all marketing activities in an organization, and enabling teams to be more strategic in planning and execution A single view of campaign goals, timelines and objectives unlocks meaningful insights for marketers to dramatically shorten the time it takes to launch new campaigns, with a generative AI-powered assistant that supports queries and marketing brief creation Global brands including Deloitte, Interpublic Group (IPG) and NASCAR have used Workfront Planning to drive productivity gains for their organizations and meet the rising demand for highly personalized marketing campaigns SAN JOSE, Calif. — August 28, 2024 — Today, Adobe (Nasdaq:ADBE) announced the general availability of Adobe Workfront Planning. Part of Adobe Workfront, an industry-leading enterprise work management application, this new offering connects fragmented workflows and data across marketing teams, with actionable insights that allow brands to execute campaigns with greater speed.
Press Release
Customer Experience
Enhancing Customer Support With VitalPBX's Call Recording Feature
Aug 28, 2024
VitalPBX enhances customer support with advanced call recording, offering quality assurance, training, dispute resolution, compliance, and customer insights. VitalPBX's enhanced call recording transforms customer support by delivering essential tools for quality assurance, training, and compliance, helping businesses improve interactions and service” — Rodrigo Cuadra, VitalPBX CEO MIAMI, FLORIDA, UNITED STATES, August 28, 2024 / EINPresswire.com / -- The significance of delivering reliable and excellent customer support cannot be emphasized enough, especially in the rapidly evolving field of business communications.
Press Release
Customer Experience
NLPearl.ai Launches API to Transform AI-Powered Phone Interactions and Business Automation
Aug 28, 2024
NLPearl.ai launches API, enabling seamless integration with existing systems and offering developers the tools to build custom AI-powered applications. Our API will revolutionize the way businesses communicate with their customers by enabling the integration of Pearl, our AI voice-to-voice agent, across all CRM and platform environments. ” — David Sztern, CEO of NLPearl.ai TEL AVIV-YAFO, ISRAEL, August 28, 2024 / EINPresswire.com / -- NLPearl.ai, a pioneer in AI-powered phone agent technology, is thrilled to announce the launch of its new API.
Press Release
Digital Marketing
LogoVent Launches All-in-One Digital Marketing Package with Logo Design, Web Development, and Video Animation in USA
Aug 27, 2024
LogoVent's package unites logo design, web development, and video animation, offering businesses a robust solution to elevate their online presence. HOUSTON, TEXAS, UNITED STATES, August 27, 2024 / EINPresswire.com / -- LogoVent, a renowned full-service digital marketing company, has launched its ultimate digital branding package today to help startups and small businesses establish a strong digital footprint across the USA.
Press Release
Digital Marketing
Rain Technology Wins “SalesTech Innovation Award” in 2024 MarTech Breakthrough Awards Program
Aug 27, 2024
Prestigious International Annual Awards Program Recognizes Standout Marketing, Advertising and Sales Technology Around the World BOULDER, Colo.--( BUSINESS WIRE)-- Rain Technology, the innovator of the world’s most advanced directional display technologies, today announced that its POS Switchable Privacy™ display solution has been selected as the winner of the “SalesTech Innovation Award” in the 7th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry today. “We are excited to be the first POS display company to offer Switchable Privacy to large retail chains that assures customer privacy while completing transactions. Plus, when idle, the Datecs POS display can electronically promote retailer branding.” Winner: Rain Technology POS Switchable Privacy Rain Technology’s POS Switchable Privacy display protects against visual hackers, snoopers and shoulder surfers at ATM, kiosk or point of sale (POS) displays in retail stores, restaurants and other public settings.
Press Release
Customer Experience
Moveo.AI Secures $2.6M to Enable Enterprises to Build Private, Personalized LLM Agents They Can Trust
Aug 27, 2024
The founding team of Moveo.AI: (from left to right) CEO Panos Karagiannis, Chief of AI George Karagiannis, CTO German Attanasio, and President Thanos Papadimitriou.
Press Release
Digital Marketing
Arhasi Inc.’s Latest Release, Salesforce Assistant, Revolutionizes Customer Data Platform With GenAI Agent
Aug 26, 2024
AI with Integrity Salesforce Assistant, a dedicated service AI Agent for the major CRM system, delivers instantaneous insights to streamline daily sales operations. FRISCO, TX, US, August 26, 2024 / EINPresswire.com / -- A week after the release of their first AI Analytics Agent as part of the AI Agents creation platform, Savant Enterprise, Arhasi Inc. reveals a new integrated Salesforce Assistant for the leading CRM system.
Press Release
Digital Marketing
Eddie Andrews Digital Advertising Launches AI-Driven Ad Campaigns
Aug 25, 2024
Eddie Andrews launches AI-driven ad campaigns. Our AI-driven campaigns are designed to optimize advertising effectiveness.” — Ed Andrews BRISBANE, QUEENSLAND, AUSTRALIA, August 26, 2024 / EINPresswire.com / -- Eddie Andrews Digital Advertising is proud to announce the launch of its innovative AI-Driven Ad Campaigns, designed to revolutionize the way businesses reach and engage their target audiences.
Press Release
Customer Experience
Dovetail Appoints Srinivas Krishnamurti as VP of Product to Drive New AI-First Product Roadmap
Aug 22, 2024
The industry veteran will lead the way in a series of new AI-first products designed to disrupt product research and design. SAN FRANCISCO, Aug. 22, 2024 /PRNewswire-PRWeb/ -- Dovetail, the leading AI-powered customer insights platform, today announced the appointment of Srinivas Krishnamurti as Vice President of Product.