The Wire (Page 74)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
BlueConic Acquires Jebbit, Redefining CDP Space
Jul 10, 2024
Pioneers in Their Respective Fields Join Forces to Establish an Unprecedented Customer Data Operating System BOSTON--( BUSINESS WIRE)-- BlueConic, a leading customer data platform (CDP), today announced the acquisition of Jebbit, a leading first-party data-capture and experience-creation software for marketers. This strategic combination results in the creation of the industry’s first-ever Operating System for Customer Data.
Press Release
Ecommerce
eHub Launches Comprehensive Platform to Enhance Shipping and Logistics for Ecommerce
Jul 10, 2024
SANDY, Utah, July 10, 2024 /PRNewswire/ -- eHub, a leader in shipping solutions and logistical optimization, today announced the launch of its new platform, integrating powerful features from eHub Ship, Analytics, Billing, Network, and an API to provide a seamless and efficient experience for ecommerce businesses and 3PLs. This launch marks a significant milestone for eHub, transitioning from an API-centric approach to a full-featured and integrated platform designed to streamline operations and drive growth. "The launch of our new UI represents a major leap forward in our commitment to enhancing ecommerce and 3PL operations," said Wade Sleater, CEO of eHub. "We are thrilled to offer our customers an intuitive and robust platform that combines the best of eHub's technologies.
Press Release
Customer Experience
Coveo's 2024 CX Industry Report Uncovers Search Has Biggest Impact on CX and Brand Perception
Jul 10, 2024
61% of the 4,000 U.S. and U.K. adults surveyed reported that finding both what they sought in just a few clicks and supporting content would have the strongest impact on what they thought of a company MONTREAL, LONDON and SAN FRANCISCO, July 10, 2024 /PRNewswire/ - Coveo (TSX: CVO), the leading enterprise AI platform that brings AI search and generative AI (GenAI) to every point-of-experience, enabling remarkable personalized digital experiences that drive business outcomes, today released its fourth annual Coveo CX Industry Report. The report, " Is GenAI the Missing Piece to a Connected Customer Experience ?" is based on a survey of 4,000 U.S. and U.K. adults aged 18+ who use a computer in their work for companies with 5,000+ employees.
Press Release
Digital Asset Management
Zakeke Unveils 3D Digital Asset Manager
Jul 10, 2024
The newest addition to Zakeke's tech stack acts as a central hub for brands to easily create, store and manage 3D models in one place; empowering brands to cut costs, increase efficiency and operate more sustainably. NEW YORK, July 10, 2024 /PRNewswire/ -- Zakeke, the world leading SaaS company in the Visual Commerce landscape, offering brands advanced tools like live product personalization, hyper-realistic 3D visualization, Augmented Reality, and Virtual Try-On, officially launches the 3D Digital Asset Manager (DAM), a new central hub simplifying the creation, storage, management, and sharing of 3D models to help brands embrace the current 3D revolution.
Press Release
Digital Marketing
HBX Group Chooses Salesloft to Drive Global Sales Transformation
Jul 10, 2024
Salesloft's end-to-end solutions laid the foundation for HBX Group to hit revenue growth goals ATLANTA, July 10, 2024 /PRNewswire/ -- Salesloft, provider of the only Revenue Orchestration Platform that prioritizes, automates, and recommends actions to help revenue teams close more business, today announced that HBX Group, a leading B2B global Travel Tech company, has implemented Salesloft to unify its global systems and mature its revenue operations. HBX Group began a three-month pilot program with Salesloft to transform the way the company sells.
Press Release
Customer Experience
Hexaware Unveils Gen AI App to Enhance CX, Now Available in AWS Marketplace
Jul 09, 2024
Solution that empowers users to create engaging and informative product descriptions ISELIN, N.J., July 9, 2024 /PRNewswire/ -- Hexaware today announced the launch of its Gen AI App for Retailers in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Designed specifically for e-commerce retailers, the app leverages generative AI (Gen AI) to automate product description creation, streamline bulk image uploads, and transform product visuals to enhance customer engagement and improve search engine optimization (SEO).
Press Release
Customer Experience
Evaluate Prompts in the Developer Console
Jul 09, 2024
When building AI-powered applications, prompt quality significantly impacts results. But crafting high quality prompts is challenging, requiring deep knowledge of your application's needs and expertise with large language models.
Press Release
Customer Experience
Deloitte Launches an AI and Data Accelerator Program With AWS, Scaling the Next Generation of AI
Jul 09, 2024
Funding, combined with a new Innovation Lab, will deepen the organizations' relationship to help global clients realize the value of emerging technologies like Generative AI by combining data, analytics and AI/ML capabilities with business intelligence NEW YORK, July 9, 2024 /PRNewswire/ -- Today, Deloitte announced the creation of a multi-year strategic collaboration agreement with Amazon Web Services (AWS) to help clients around the world scale their Generative Artificial Intelligence, data and analytics and quantum computing capabilities by using AWS services, such as Amazon SageMaker, Amazon Bedrock, Amazon Q and Amazon Braket. Together, the two organizations will establish an Innovation Lab, helping clients explore future technologies like artificial general intelligence (AGI), quantum machine learning (ML) and autonomous robotics, and work to help joint clients innovate and solve industry-specific issues using the capabilities that Generative AI has to offer.
Press Release
Digital Experience
Shaip Unveils Cutting-Edge Data Platform for Ethical and Quality AI Training
Jul 09, 2024
Shaip Logo 1 Shaip Manage, Work, Intelligence AI Data Platform 1 Experience unparalleled functionality with a State-of-the-art AI Data platform that works smarter to deliver quality data for AI projects. Shaip Data Platform stands out in the industry with its commitment to ethical data integrity, adaptive data scalability, and global domain expertise.” — Vatsal Ghiya, CEO of Shaip LOUISVILLE, KENTUCKY, UNITED STATES, July 9, 2024 / EINPresswire.com / -- In an era where artificial intelligence is transforming industries, the integrity and quality of training data are paramount to the success of AI models.
Press Release
Digital Marketing
Real Juice Media Unveils Audience-Curated Lifestyle Personas for Brands
Jul 09, 2024
MIAMI, July 9, 2024 /PRNewswire/ -- Real Juice Media (RJM) announces the launch of its audience-curated lifestyle personas, developed in partnership with LoopMe's AMP Audience & Measurement Platform. Real Juice Media's AI-Powered Personas, developed with LoopMe, Available for Brand Solutions Programmatically at Scale.