The Wire (Page 89)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Analytics
Amplitude Expands Partner Ecosystem to Help Companies Build Better Products
Jun 12, 2024
New integration portal enables partners to quickly and easily build on the Amplitude platform SAN FRANCISCO — June 12, 2024 — Today, Amplitude, Inc. (Nasdaq: AMPL), a leading digital analytics platform, announced six new and expanded integrations that make it easier for businesses to understand customer behavior and build better experiences. Amplitude also launched a new integration portal to make developing integrations easier and faster.
Press Release
Customer Experience
TrustBurn Revolutionizes Online Reviews with Enhanced Verification System
Jun 12, 2024
TrustBurn Homepage TrustBurn Sets New Standards in User Experience and Enhances Review Trustworthiness with Innovative Features TrustBurn's innovative approach to review verification is a game-changer.” — Caleb Mitch IOWA, UNITED STATES, June 12, 2024 / EINPresswire.com / -- TrustBurn, a leading platform for authentic customer reviews, announces the launch of its enhanced verification system, designed to elevate trust, transparency, and reliability in online reviews. This groundbreaking enhancement aims to empower consumers and businesses alike by ensuring the highest standard of review authenticity.
Press Release
Customer Experience
FileAComplaint.com Revolutionizes Customer Service with World's First Fully Verified Complaint Social Network
Jun 12, 2024
FileAComplaint.com Simon Wilby, CEO of FileAComplaint.com NEW YORK CITY, NEW YORK, UNITED STATES, June 12, 2024 / EINPresswire.com / -- FileAComplaint.com is set to transform the customer service landscape with the launch of the world's first and only fully verified complaint and arbitration social network. This pioneering platform offers a comprehensive solution for consumers to voice their grievances, ensuring that their concerns are heard and addressed through an innovative arbitration process.
Press Release
Customer Experience
Trustburn Announces Upcoming Launch of Innovative Mobile App
Jun 12, 2024
TrustBurn Homepage Leading Review Platform Set to Revolutionize Customer Feedback with New Mobile Application NEBRASKA, USA, June 12, 2024 / EINPresswire.com / -- Trustburn, the leading platform for genuine customer reviews, proudly announces the forthcoming launch of its highly anticipated mobile application. Scheduled for release in Fall 2024, the Trustburn mobile app aims to enhance user experience by providing seamless access to reviews and facilitating better engagement between consumers and businesses.
Press Release
Digital Marketing
Austin Marketing Agency Unveils Client Successes From Content Marketing Services
Jun 12, 2024
Launch Marketing’s content marketing services help B2B technology companies connect with audiences and achieve business goals. AUSTIN, TEXAS, UNITED STATES, June 12, 2024 / EINPresswire.com / -- Launch Marketing, a provider of turn-key marketing services for business-to-business (B2B) technology-focused companies, shares client results driven by their content marketing services.
Press Release
Digital Marketing
Digital Advertising Alliance Announces Major Update to Industry's AdChoices Opt-Out Program With WebChoices 2.0
Jun 12, 2024
WebChoices 2.0 Supports Opt-Outs for Emerging Non-Cookie Technologies Used for Targeted Ads; DAA Announces End-of-Year Deadline for Adoption NEW YORK, June 12, 2024 /PRNewswire/ -- The Digital Advertising Alliance (DAA) today announced the most significant update to the advertising industry's AdChoices program for interest-based advertising (IBA) since the program was launched in October 2010. The new tools were previewed at the DAA Summit 2024 in New York City today to advertisers, publishers, agencies, and ad tech companies.
Press Release
Customer Experience
Shopify Merchants Gain New Way to Strengthen Customer Connections With Sendbird AI Chatbot Integration
Jun 12, 2024
Powered by OpenAI’s latest Large Language Model, Sendbird’s AI chatbot enables 4.6 million Shopify merchants to use web chat to increase loyalty and transactions SAN MATEO, Calif. – June 11, 2024 – Sendbird Inc., the modern communications API platform trusted by the world’s largest apps, today announced Sendbird’s new AI chatbot for Shopify. Powered by OpenAI’s latest large language model (LLM) GPT-4o and now available in the Shopify App Store, Sendbird’s no-code AI chatbot seamlessly connects to merchant store data via Shopifys APIs, automatically adding to its knowledge base for answering frequently asked questions, making product recommendations, and providing support contact information–boosting overall customer satisfaction and transactions.
Press Release
Digital Marketing
Shirofune Showcases Advanced eCommerce and Omnichannel Advertising Automation Platform at CommerceNext Growth Show
Jun 11, 2024
The CommerceNext sponsor to demonstrate their leading advertising automation tool at Booth #212 June 11-13 Shirofune Showcases Advanced eCommerce and Omnichannel Advertising Automation Platform at CommerceNext Growth Show Powered by human intelligence and AI, Shirofune empowers advertisers and agencies to manage their marketing campaigns seamlessly and ad spend across major platforms such as Shopify, Amazon Ads, Google Ads, Pinterest, Facebook, Instagram, Microsoft Advertising, TikTok, and X (formerly known as Twitter). Shirofune most recently expanded its Shopify capabilities with the addition of Google Analytics 4’s Data-Driven Attribution Model, enabling the tool to optimize advertising campaigns based on lifetime value (LTV) and cost-per-order (CPO) to help advertisers and marketing professionals achieve greater long-term return.
Press Release
Ecommerce
UserTesting’s 2024 Retail Benchmark Report Reveals Key Insights for Retail Success
Jun 11, 2024
The world's top retailers, Amazon, Target, and Walmart, excel in delivering best-in-class digital experiences, securing the top three spots in this year's Retail Benchmark powered by UserTesting's QXscore SAN FRANCISCO--( BUSINESS WIRE)-- UserTesting, a SaaS leader in experience research and insights, today released its 2024 Retail Benchmark Report, highlighting the pivotal role of digital experience in driving shopper retention and success in the retail space. Amid rising costs and increasing competition, the report underscores the importance of the QXscore Ⓡ, a proprietary measure of the quality of experiences, in attracting and retaining customers. “Our 2024 Retail Benchmark Report highlights the critical importance of delivering exceptional digital experiences.
Press Release
Customer Experience
Olinger’s Live Well™ Human-First Algorithm Delivers Behavior & Attitudinal Insights Behind Consumer Purchase Decisions
Jun 11, 2024
Olinger introduces human-first comprehension alongside behavioral and attitudinal insights within traditional quantitative and qualitative methodologies This third dimension of research goes beyond surface-level data to reveal actionable human-level insights, empowering businesses to thrive in a rapidly evolving market landscape.” — Michael Vasquez, CEO at Olinger UNITED STATES, June 11, 2024 / EINPresswire.com / -- In a market research landscape burdened by stagnant growth in traditional methodologies, Olinger, a pioneering U.S.-based market research firm, emerges as a beacon of innovation. Introducing Live Well™ Insights.