The Wire (Page 92)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Ecommerce
Alibaba.com Teams Up With UEFA EURO 2024™ as Official B2B Ecommerce Partner to Elevate SME Success
Jun 07, 2024
NEW YORK, June 7, 2024 /PRNewswire/ -- Alibaba.com, a leading platform for global business-to-business (B2B) e-commerce and a business unit of Alibaba International Digital Commerce Group, announced an exciting collaboration with UEFA EURO 2024™, becoming the official B2B E-commerce Partner of UEFA EURO 2024™ in the U.S. and China. This exclusive partnership sits within the existing agreement that B2C e-commerce platform AliExpress has with UEFA EURO 2024™.
Press Release
Digital Marketing
Semalt Launches Updated SEO Solutions to Empower Businesses Worldwide
Jun 07, 2024
Semalt Logo New Solutions Include Keyword Research, On-Page Optimization, and Link Building. SEATTLE, WASHINGTON, UNITED STATES, June 7, 2024 / EINPresswire.com / -- Semalt, a leader in the digital marketing industry, proudly announces the launch of its innovative SEO solutions designed to elevate businesses to new heights.
Press Release
Digital Marketing
YourSeoBoard Introduces a White-Label SaaS SEO Dashboard for Digital Marketing Agencies
Jun 07, 2024
YourSeoBoard Logo A new white-label SEO platform for agencies that helps to increase profits and attract new customers. DENVER, COLORADO, UNITED STATES, June 7, 2024 / EINPresswire.com / -- YourSeoBoard introduced its latest innovation, the YourSeoBoard White Label SEO Dashboard.
Press Release
Digital Marketing
PPC.io Raises $5M in Seed Funding to Revolutionize PPC Marketing
Jun 06, 2024
SAN FRANCISCO, June 06, 2024 (GLOBE NEWSWIRE) -- Pay per click (PPC) marketing startup PPC.io announced it has raised $5 million in seed funding, led by angel investors in the marketing space. The company aims to revolutionize the paid advertising landscape by offering World-class PPC services and tools to help its customers get the highest possible return on their advertising spend.
Press Release
Digital Experience
Cube Closes on $25 Million Investment
Jun 06, 2024
Investment fuels development of Cube Cloud, leading universal semantic layer SAN FRANCISCO, June 6, 2024 /PRNewswire/ -- Cube, providers of the universal semantic layer for every data app, today announced it has completed a $25 million funding round with new investor Databricks Ventures and joined by all the previous investors including Decibel, Bain Capital Ventures, Eniac Ventures, and 645 Ventures. In addition, 645 Ventures Co-founder and Managing Partner Nnamdi Okike is now a board observer for Cube's Board of Directors.
Press Release
Customer Experience
Zingly Launches a Bold AI-Driven Future of Customer Experience for a World Beyond 1-800 Calls and Chatbots
Jun 06, 2024
Zingly’s Collaborative Customer Experience (CCX) Platform puts the power of AI in customers' hands, ending today’s dreaded contact center experiences. Empowering customers to connect on their terms, while businesses dramatically boost revenue and reduce costs.
Press Release
Digital Experience
UserTesting’s QXscore: A Benchmark for Digital Experience Excellence
Jun 06, 2024
QXscore, the next north star metric for customer experience, brings together task-based success and customer attitudinal data to help companies measure the effectiveness of their experiences SAN FRANCISCO, Calif. – June 6, 2024 – Customer relationships and experiences are multifaceted, and while the Net Promoter Score (NPS) provides valuable insight, it is important to consider a broader range of factors to understand and enhance these interactions, which is why UserTesting, a SaaS leader in experience research and insights, today shared the value of QXscore ™, a standardized, objective, and meaningful measure of experience that accounts for both attitudes and behaviors of consumers. Companies have turned to QXscore as a consistent measure of digital performance, and to systematically identify opportunities for improvements across their digital properties.
Press Release
Digital Marketing
Semalt Announces New SEO Services to Help Businesses Improve Website Ranking
Jun 06, 2024
Semalt AutoSEO AI Semalt, a provider of SEO services, announced the launch of new SEO packages designed to help businesses improve their website ranking in Google search results. CHICAGO, ILLINOIS, UNITED STATES, June 6, 2024 / EINPresswire.com / -- Semalt offers new SEO packages tailored to meet the needs of businesses at different stages of their growth.
Press Release
Customer Experience
Adobe Announces General Availability of Adobe Experience Platform AI Assistant
Jun 06, 2024
Through a generative AI-powered conversational interface, Adobe Experience Platform (AEP) AI Assistant will empower brands to automate tasks, simulate outcomes, and generate new audiences and journeys Features available today allow users to gain product expertise and complete tasks more efficiently across Adobe applications including Real-Time Customer Data Platform, Journey Optimizer and Customer Journey Analytics, with upcoming capabilities that provide content and audience generation, automation and predictive insights Brands including General Motors have been working with AEP AI Assistant to boost productivity and accelerate time-to-value, while democratizing access across their organizations SAN JOSE, Calif. — Today, Adobe (Nasdaq:ADBE) announced the general availability of Adobe Experience Platform (AEP) AI Assistant, previewed at Adobe Summit in March 2024. This new offering enhances the productivity of experience practitioners through generative AI, while democratizing access to enterprise applications by bringing more individuals into content production and insights workflows.
Press Release
Ecommerce
Coveo Commerce Report: More Than 70% of Consumers are Expecting GenAI to Enhance Online Shopping Experience
Jun 06, 2024
Survey of 4,000 consumers reveals that finding products and content easily has the strongest impact on the perception of a brand for more than 60% of respondents MONTREAL, LONDON and SAN FRANCISCO, June 6, 2024 -- Coveo (TSX:CVO), the leading enterprise AI platform that brings AI Search and generative AI (GenAI) to every point-of-experience, enabling remarkable personalized digital experiences that drive business outcomes, today announced the release of its fourth annual Coveo Commerce Industry Report, based on a survey of 4,000 shoppers, equally divided between the U.S. and the U.K. The report, “ With Overwhelming Choice, What Really Drives Shopper Purchase Decisions?,” conducted in partnership with Arlington Research, examines shopper preferences, expectations, and frustrations at a transformative time in the retail industry.