The Wire (Page 97)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
BigTime Software Elevates Nicole Soltes to Senior Vice President of Customer Experience
May 16, 2024
CHICAGO, May 16, 2024 /PRNewswire/ -- BigTime Software, a leading provider of Professional Services Automation software, proudly announces the promotion of Nicole Soltes to the position of Senior Vice President of Customer Experience. In her new role, Nicole Soltes will oversee all aspects of customer experience strategy and execution, leveraging her extensive background in leading Customer Success teams and building long-term client retention.
Press Release
Customer Experience
Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures
May 16, 2024
NEW YORK, May 16, 2024 /PRNewswire/ -- PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. The round is backed by new investors Hedosophia, Nvidia's NVentures and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital.
Press Release
Digital Marketing
Level Agency Acquires WebMechanix
May 16, 2024
PITTSBURGH, May 16, 2024 /PRNewswire/ -- Level Agency, the Pittsburgh-based performance marketing agency backed by private equity sponsor Dubin Clark, has successfully acquired WebMechanix, a leading digital marketing agency known for its expert handling of B2B, SaaS, and financial services clients. This strategic acquisition expands Level Agency's prowess in digital direct marketing, establishing a more robust presence in key fast-growing sectors.
Press Release
Digital Marketing
Stagwell (STGW) and Nexxen Partner to Accelerate Seamless Audience Discovery for Marketers
May 16, 2024
Stagwell and its customers to leverage Nexxen's unified, proprietary data solutions within the Stagwell Marketing Cloud Partnership aligns with Nexxen's launch of the Nexxen Data Platform, an expansion of its propriety data management platform NEW YORK, May 16, 2024 /PRNewswire/ -- Stagwell (NASDAQ: STGW), the challenger network built to transform marketing, and Nexxen (AIM / NASDAQ: NEXN), a global advertising technology company comprising unified demand-side and supply-side platforms, with deep expertise in video and Connected TV ("CTV"), today announced a partnership to offer an immersive suite of data solutions and integrated applications within the Stagwell Marketing Cloud, through which advertisers can gain a deeper understanding of consumers to enhance engagement and drive results. The unified graph will also help advertisers address changes in privacy and identity, including cookie deprecation.
Press Release
Customer Experience
NICE Reports 27% Year-Over-Year Cloud Revenue Growth for the First Quarter 2024
May 16, 2024
Total revenue growth of 15% year over year Double-digit growth in gross profit, operating income and net income Non-GAAP EPS exceeds high end of guidance range Record high operating cash flow of $254 million increased 30% year over year HOBOKEN, N.J.--( BUSINESS WIRE)-- NICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2024, as compared to the corresponding period of the previous year. “We are pleased to start the year with positive momentum, evidenced by a robust performance across the board, while continuing to outpace the industry.” First Quarter 2024 Financial Highlights “We are pleased to start the year with positive momentum, evidenced by a robust performance across the board, while continuing to outpace the industry,” said Barak Eilam, CEO, NICE. “Our total revenue growth of 15% was once again driven by excellent execution in the cloud with 27% revenue growth, propelled by demand for our digital and AI offerings. We also delivered another quarter of expanding profitability as demonstrated by a 170 basis point increase in our Non-GAAP operating margin to 30.3%, leading to a 27% year over year increase in non-GAAP EPS, and generated record operating cash flow of $254 million.
Press Release
Digital Marketing
TapClicks Adds ‘Push’ Connectors for Facebook, Pinterest and Snapchat to Flagship Marketing Operations Platform
May 16, 2024
SAN JOSE, CA, UNITED STATES, May 16, 2024 / EINPresswire.com / -- TapClicks, the leading provider of Smart Marketing solutions, announced today the release of native connectors which allow the "push" of campaigns directly from TapOrders OMS (Order Management System) to major social platforms. Push Connectors automatically push campaign data to the serving platform when a campaign is ready to be executed.
Press Release
Customer Experience
Tekpon Unveils the Best Online Reputation Management Software
May 16, 2024
We are excited to present the best online reputation management software tools of 2024. These tools are instrumental in navigating the digital landscape and ensuring a positive brand image. ” — Alexandru stan, CEO & Founder at Tekpon MIDDLETOWN, DELAWARE, UNITED STATES, May 16, 2024 / EINPresswire.com / -- Tekpon, an online SaaS marketplace and review platform, proudly announces its meticulously curated list of the " Best Online Reputation Management Software " for businesses.
Press Release
Ecommerce
Nagamacans Launches Lucrative Affiliate Program Offering Up to 5% Commission on Referrals to its Ecommerce Platform
May 16, 2024
"Naga & Macans: Cost-effective e-commerce & marketplace platform connecting buyers and sellers. Join us for a seamless online shopping experience!" Join Nagamacans' affiliate program at https://nagamacans.goaffpro.com/ to earn up to 5% commission for successful referrals.
Press Release
Web CMS
Reveille Software Enhances HaloPSA’s Professional Services Automation With Enterprise Content Management Capabilities
May 16, 2024
Reveille Generated HaloPSA Trouble Ticket New Integration Allows Managed Service Providers To Scale Content Management Offerings With Comprehensive Insight ATLANTA, GA, UNITED STATES, May 16, 2024 / EINPresswire.com / -- Reveille Software, a leader in management and monitoring solutions for Enterprise Content Management (ECM) and Robotic Process Automation (RPA) applications and systems, today announced the integration of its Reveille platform with HaloPSA, a premier Professional Services Automation (PSA) software. The Reveille integration with HaloPSA empowers users to manage business-critical applications dependent on intelligent automation platforms proactively.
Press Release
Digital Marketing
Actual SEO Media, Inc. Highlights Impact of Google's Updated Spam Policies on SEO
May 16, 2024
If there is one thing that companies can count on it is that Google will always be evolving. The crafting of unique, valuable content for users is encouraged.