SAN FRANCISCO, CA. – August 5, 2024 – UserTesting, a SaaS leader in experience research and insights, today announced three strategic global sales appointments for North America, Asia Pacific, and EMEA. These roles underscore UserTesting’s commitment to supporting its customers in these growing and dynamic markets, and helping more organizations improve their customer and digital interactions with experiential insights.
The three appointments include:
Don Matejko, GM of North America
Don joins UserTesting with extensive experience in enhancing customer experiences and optimizing buying journeys for both start-ups and Fortune 100 companies, including Adobe, Oracle, and SAP. He is renowned for his ability to drive global go-to-market strategies and his dedication to mentoring and coaching teams. Don’s proven track record of leading and inspiring teams across diverse organizational environments underscores his adaptability and effectiveness in achieving results. He will be based out of Chicago, Illinois.
Gavin Dimmock, GM of EMEA
Gavin brings a distinguished career in sales and leadership within the technology sector, with over 20 years at Oracle and senior executive positions at Marketo, Sitecore, and Terminus. Most recently, he served as Chief Customer and Revenue Officer at Papirfly, where he led global sales, customer success, and marketing teams. Gavin’s extensive experience and strategic vision make him the ideal leader to drive UserTesting’s growth and success in the EMEA region. He will be based out of London, England.
Louis Granger, Regional Vice President, Asia Pacific
Louis will spearhead the company’s operations and business strategies in Asia Pacific. Prior to joining UserTesting, Louis managed CX teams, with a focus on creating customer-centric digital strategies through the adoption of emerging technologies. In this new role, he will be responsible for market expansion through strategic partnerships and customer acquisition. He will be based out of Sydney, Australia.
“Don, Gavin, and Louis bring exceptional expertise and experience that will drive our growth and innovation in their respective regions,” said Jamie Anderson, President of Global Field Operations at UserTesting. “Their appointments are crucial as we meet the growing demand for our platform and solidify our position as the leading experiential insights solution, globally.”
About UserTesting
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input directly from customers–earlier in the process–helping to reduce guesswork, and bringing experience data to life with human insight. The company, formed through the combination of UserTesting & UserZoom, has more than 3,000 customers worldwide, including 75 of the Fortune 100 companies. To learn more, visit www.usertesting.com.