Deb Miller

CONTRIBUTING AUTHOR

Washington, DC

COVERS

Customer Experience, Digital Experience

Deb Miller has led marketing initiatives at global companies like GE, Software AG, Global 360, OpenText, and Appian. Her work focuses on industry strategies for enterprise information management and business process improvement. You can find Deb on LinkedIn and follow her @DebsG360 on Twitter.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

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Deb's Recent Articles

Wearables, Bluetooth and Drones: Adapting Tech for Times of Crisis Oct 7, 2020
Want to Deliver Better Customer Service? Immerse Yourself in Context Sep 1, 2020
Persevering Through the Pandemic's Slack Tide Aug 4, 2020
How to Deliver Good, Better, Best Customer Service Jul 8, 2020
3 Principles Successful Teams Have in Common Jun 2, 2020
Getting Work Done in the Next Normal May 13, 2020
Achieving the Art of the Possible: The Legacy of 3 Leaders Apr 7, 2020
Why Case Management Needs to Be Part of Your Automation Plans Mar 3, 2020
Do We Still Need Brand Mascots? Feb 4, 2020
Technology Predictions for the Roaring '20s Jan 7, 2020
Calculating Customer Value Delivered Dec 3, 2019
Why Process Automation Is Not Always Process Improvement Nov 6, 2019
Innovating in 3-D: Why Additive Manufacturing Is at a Tipping Point Oct 1, 2019
The Unintended Consequences of Technology Hype Overload Sep 3, 2019
The Role of Influencers in Change Management Aug 5, 2019
The Google Ate My Homework: What’s New in EdTech Jul 2, 2019
The Art of Naming Things: How Words Impact Brand Jun 4, 2019
How to Win at Change Management: Lessons From the Masters Tournament May 7, 2019
How to Make Your Data Relationships Work: Show Some Respect Apr 2, 2019
How I Became a Customer Superfan Mar 5, 2019
The 10-Year Customer Experience Challenge, Healthcare Edition Feb 4, 2019
Hidden Tech to Shop, Play and Live Better in 2019 Jan 8, 2019
The Next Chapter in Artificial Intelligence: Sense and Sensibility Dec 4, 2018
You've Heard of Method Acting, Now Try Method Marketing Nov 6, 2018
Business Innovation Is Moving to the Edge Oct 2, 2018
How to Deal with Compliance Dysmorphia Sep 4, 2018
The Adventures of Digital Aug 7, 2018
How to Deliver Terrible, Horrible, No Good, Very Bad Customer Experience Jul 3, 2018
For a Better User Experience, Forget Alexa, Use Occam’s Razor Jun 5, 2018
The Humanoid Touch: How AI is Changing Customer Experience Apr 30, 2018