Latest Articles by Dom Nicastro(Page 3)

Salesforce Signs Deal to Acquire Qualified, Adding Agentic Marketing to Agentforce

Beehiiv Launches Automations v3 Workflow Builder for Publishers

Rezolve Ai Acquires Crownpeak for $90M to Expand AI Commerce Platform

Cvent Acquires Goldcast to Automate Event-to-Video Workflows

PolyAI Raises $86M Series D for Enterprise Voice AI

Outset Raises $30M Series B for AI-Native CX Platform

Cresta Launches Command Hub for Human-AI Contact Centers

UiPath & Talkdesk Partner on AI-Powered CX Automation

Lucidworks Adds Query-Time Commerce Data to Search Platform

The Marketing Reality Check CMOs Need: Emojis, Awareness and AI Won’t Save You

Acquia Launches AI Agents in SaaS CMS for Content Automation

Kustomer Adds Automation, Observability Assistants to CX Platform

Gradial Raises $35M Series B to Scale Agentic Marketing Automation

The Digital Experience Show's Biggest Moments of 2025

SharpenCX-Ytel Deal Signals New Phase of Contact Center Consolidation

Coveo Launches RAG-as-a-Service for AWS AI Agents

GetVocal Raises $26M Series A to Scale Governed AI Agents

8x8 Launches AI Summaries Viber Integration for CX Suite

Five9 Launches Genius AI Updates to Scale Customer Experience

Sprinklr & SAMY Expand Partnership for CX Solutions

Storyblok & OtterlyAI Partner for AI Search Optimization

Freshworks Adds AI Tools to Reduce CX Complexity Boost Support

Webflow Launches AI-Powered App Gen for Web Experiences

Verizon on the New CX Equation: AI + Agent Experience = Loyalty

MoEngage Secures $100M to Expand AI Marketing Tools

AT&T’s John Miller on Turning Customer Obsession Into Everyday Practice

Sitecore Unveils SitecoreAI — and a Vision for Smarter Digital Experience