Latest Articles by Erika Morphy(Page 7)

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Information Management
Google's $625M Apigee Deal Marks AWS's Loss
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Customer Experience
Salesforce Adds Steelbrick's CPQ to Service Cloud Lightning
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Digital Experience
Genesys Grabs at Global Scale with $1.4B Interactive Intelligence Buy
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Marketing Automation
Marketo Shuffles Exec Team, Chandar Pattabhiram Now CMO
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Digital Marketing
Ad Tech Heats Up, Attracts Kobe Bryant's Interest
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Digital Workplace
Microsoft Buys AI-Powered Genee for Office 365
Editorial
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Customer Experience
Salesforce Ups Its Productivity Game with an Intelligent Calendar
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Digital Marketing
Macy's Purges 100 Stores, Tightens Grip on E-Commerce
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Digital Marketing
Can Jet.com (Finally) Get Walmart's E-Commerce Ops Moving?
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Customer Experience
Twitter Numbers Disappoint But Oh, That Data
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Customer Experience
Online Ads Still Annoying Consumers
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Customer Experience
Nuance to Acquire TouchCommerce - and Human-Friendly Chatbot
Editorial
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Information Management
Cloud Migration Is a Pain, 451 Research & BetterCloud Warn
Editorial
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Digital Experience
A DX Test: Can Your Team Come Up With a Pokémon Go Campaign?
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Web CMS
New Joomla CMS Release Embraces Change
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Customer Experience
Salesforce Adds 'Bring Your Own Key' to Its Platform Encryption Service
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Customer Experience
Microsoft Turbocharges Outlook With Salesforce Lightning
Editorial
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Customer Experience
Can NICE Close the Revolving Door of Call Center Agent Turnover?
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Marketing Automation
Salesforce Pardot Adds to the B2B Marketer's Tool Kit
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Content Marketing
One Outlier Theory Why Axel Springer Is Buying eMarketer
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Customer Experience
Salesforce Lights Up Service Cloud Functionality
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Analytics
Tibco Brings Formidable Engineering Creds to Enterprise DX
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Customer Experience
Contact Center Shake-Up: NICE Acquires inContact for $940M
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Analytics
Looker's Modular Approach to BI Hits Specific Job Titles
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Big Data
SAS: Mapping the Customer Journey in Seconds #SASGF
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Big Data
Meet Viya, SAS' New Baby #SASGF
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Digital Marketing
Oracle Data Cloud Adds 200 Eclectic New Audience Segments