Liraz Margalit
CONTRIBUTING AUTHOR
Jerusalem
COVERS
Customer Experience
Liraz Margalit, PhD, is a digital psychologist, customer & user behavior specialist, and an international keynote speaker. She integrates cognitive psychology and behavioral economics perspectives to analyzes consumer behavior and deliver actionable insights for business stakeholders.
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Liraz's Recent Articles
- Can Smart Contracts Help Democratize Trust? Jan 15, 2020
- This Is Your Brain 'On Sale' Nov 5, 2019
- Don't Be a Thought Leader Sep 19, 2019
- Positive Memories: The Shortcut to Customer Loyalty May 8, 2019
- Think Positive: Digital Experiences and Why They Matter Mar 14, 2019
- Marketers, You're Stressing Your Audiences Out Sep 6, 2018
- What Does Evolutionary Psychology Have to Do With the Digital World? Aug 9, 2018
- Experience vs. Privacy: Why Are Offline Experiences Creepy Online? Jun 29, 2018
- What Comes Next for Chatbots and Customer Experience May 16, 2018
- Tap Your Customer's Emotions Through the Power of Positive Memories Mar 6, 2018
- No Really, My Customer Experience Was Fine Jan 8, 2018
- Reading the Digital Cues: Actions Speak Louder Than Words Nov 9, 2017
- Treat Website Visitors as Respected Guests: Learn From the Bedouins Sep 7, 2017
- Experience as a Metric: Changing the Convert-Sation Jul 11, 2017
- The Golden Rule of Ecommerce Website Design: Don't Confuse Your Customers May 3, 2017
- To Understand Your Customer Data, Try Thinking Like a Psychologist Mar 10, 2017
- To Create Experiences Customers Won't Forget, Appeal to Their Senses Jan 10, 2017
- Everything You Thought You Knew About User Experience Is Wrong Nov 8, 2016
- Do We Control Our Own Purchasing Habits? Sep 12, 2016