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Nidhi Madhavan

Freelance Writer
Nidhi Madhavan avatar
Reporting from
Chicago
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Employee Experience, Digital Workplace
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Nidhi Madhavan is a freelance writer for Reworked. Previously, Nidhi was a research editor for Simpler Media Group, where she created data-driven content and research for SMG and their clients. She also served as an editor at Reworked, where she led the contributor community. Nidhi received her B.A. in Journalism from Loyola University Chicago.

Nidhi’s Recent Articles

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Customer Experience
Supercharge Your Customer Experience in 2023 With the Right CRM
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Outsmarting Adversities: 4 CX Challenges to Address in 2023
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Fighting for Relevance: Why CX Needs to Stay Ahead or Risk Falling Behind
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How American Campus Communities Built Its Brand Across the Country
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The Top 5 CRM Functions You Should Be Automating
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Why Disciplined Agile Is the Answer to Your Work Management Needs