Editorial
Customer Experience
Customer Experience Is a Year-Round Effort
Tiffany Scherer is the director of Customer Experience at Hyland. She joined the company in 1999, and currently leads the charge in delivering the most delightful customer experiences possible.
With over 19 years in the IT industry, 16 of those spent focused on enterprise content management (ECM) and Customer Relationship Management (CRM). Tiffany's laser focus on helping Hyland customers and employees realize their full potential have made her a go-to leader for those striving to accelerate their growth.