Editorial
Customer Experience
The Aha Moment That Taught Me What Customers Really Want
Walt Weisner is the senior vice president of global customer care at RingCentral. Weisner is an experienced Software-as-a-Service executive with a record of building world-class service and support organizations focused on delivering success for both small-business and enterprise customers. Before RingCentral, he held executive leadership positions at Good Technology, ServiceNow, Shoretel and WebEx.