Document Management Roll-up: AIIM Looks At DM services, BPM Takes Hold

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David Roe avatar

If you haven’t sorted out your document management issues then AIIM suggests you might look at document management service companies. Business process management and software is quickly becoming mainstream.

Document Management As A Service

It’s probably a little known fact, but document management service companies are the Rodney Dangerfield of the enterprise content management industry. Not our words, but John Mancini's of AIIM (news, site) who has pulled together eight reasons why companies might consider using them.

Describing them as the hidden treasure of the document management software industry, this latest piece on the AIIM blog Digital Landfill looks at the role these companies play using his own opinions and those of people working in the field.

If you’re not sure about whether to use these companies or not, the reasons that Mancini believes you should at least consider them include:

  1. They have a wide portfolio of services -- outsourced scanning, software sales and the professional services to tie everything together
  2. Many have been around for decades and have huge amount of experience
  3. Their business is to negotiate the information management landscape
  4. Document management is their core competency
  5. They offer solutions to solve client business problems
  6. They are heavy on security and generally certified
  7. Saves on dedicating costly human resources to document management
  8. They can populate your very expensive DMS for you

Well worth a read, you can check it out on Digital Landfill.

Are Third-Party Software Vendors Secure?

Security raises its head again, this time in the shape of security specialist Trustwave’s 2010 Global Security report, whichsuggests that most data breaches are caused by third party software suppliers and their products, and offers ten ways to avoid these breaches.

Amongst the security breaches caused by third party vendors, which Trustware says accounts for 81% of such breaches, were those created by default passwords and unsecured remote applications.

While it is generally easy to change those passwords across entire networks, many companies are unaware that they need to, or just plain forget.

Running in tandem with this is the fact that while most companies have made considerable progress in protecting their data with sophisticated security systems, many have failed to protect themselves at very basic levels. One of the features of current attacks is that perpetrators consistently attack using the same techniques and target the same vulnerabilities.

If you’re interested in reading more on this -- and judging by the level of threat that Trustware has identified you should be -- you can download the report from their site.

Identifying BPM Trends

The Bharat Book Bureau has added a new report entitled 2010 Trends to Watch: Business Process Management which gives a global view of the business process management landscape, including drivers, technology evolution and vendor approaches.

The research suggests that  process efficiencies are one of the principal elements that are going to make the difference, particularly in an economy that is undergoing a prolonged, rather than sudden, economic recovery.

Learning Opportunities

It further argues that a comprehensive closed-loop optimization strategy based on the exact requirements of each process identified for improvement is required by all companies. And while many will have previous experience with process improvement methodologies, an inclusive approach to implementing BPM is vital.

If you’re interested in finding out more you’ll have to buy the report at a cost of US$ 1,895 from the Bharat Book online store.

And The US BPM Market?

Speaking of BPM, Research and Market (news, site) has also added its dollars worth to the issue of business process management and software deployment. The Business Process Management in the US to 2013 report does exactly what it says and looks at BPM specifically in the US market.

In particular, this report looks at the market and assesses revenue opportunities for five BPM technology areas by vertical market between 2007-2013 with emphasis on areas where investment will release the biggest gains.

The report, which covers a total of 11 vertical markets, says that expected compound annual growth rate for BPMs is 12.5% over the period studied with financial services accounting for 26.1% for the total US BPM market. Another report you'll have to buy.

HP’s Cloud Guide

With all the talk of the cloud, and all the document management services that lie therein, HP (news, site) is building on its already substantial cloud building abilities and adding education to its list of offerings.

In order to help companies that are thinking of building their own cloud computing platforms they have launched two cloud computing servicesthat help companies understand the cloud and how it can supplement their IT and business strategy. These include:

  • HP Cloud Workshop: A one-day workshop that will provide education on the cloud and multi-sourcing service delivery strategies as well as explain the possibilities, risks and business implications of the cloud.
  • HP Cloud Roadmap Service: A week-long consulting engagement that will identify opportunities where businesses and IT can benefit from the cloudas well as identify the most appropriate cloud delivery and deployment models.

HP’s new cloud resources complement an existing portfolio of servicesthat help companies develop an approach to the cloud, whether theywant to provide cloud services, source cloud services or deploy an internal cloud computing architecture.  If you want to know more, go to the HP website.