CMSWire community contributors work in the trenches of information management, enterprise collaboration and web engagement. In this weekly aggregation we highlight a few of the most impactful community articles.

Article 1: A Fascinating Discussion of Governance and Risk Issues

Normal Marks (@normanmarks), Vice President, Governance, Risk and Compliance at SAP BusinessObjects, was intrigued by a report called Risk Management Survivors Offer Cautionary Tales. In his review, we get an in-depth look at not only the importance of governance, but also an idea of what future boards could look like as their construction changes with the times.

A few talking points include:

  • The governing board as one of the most pivotal places for the introduction of risk management practices
  • If properly redesigned, the boardroom could serve as a barricade against the next crisis
  • Smaller boards make better forums

Article 2: Three Keys to Make Your Intranet a Collaborative Success in 2011

Just last year, a number of reports found that company intranets didn't contain even the slightest hint of a collaboration tool. Today, experts like Eric Darbe (@ericdarbe), Ektron's marketing director, are discussing collaboration tools as a necessary part of business.

In this article, Darbe highlights three key areas that can assist in improving user adoption:

  • Don't waste their time: A large number of business folk still approach collaboration tools like the toy isle of a general store. This section gives tips on how to keep from feeding in that misconception.
  • Give them mobile access: "Collaboration on the intranet will only work if people can collaborate on all the devices that they use to accomplish their work with."
  • Build a collaborative culture: Darbe says a collaborative environment is only as strong as its weakest link.

Article 3: Enterprise Collaboration: What Does It Mean to You?

In this article, Knowledge Management expert Jed Cawthorne (@jedpc) brings us back to the basics by asking us all a very important question:

By enterprise collaboration do you mean a system (including technology) that is really for teams or groups to use to work together, but that will be deployed enterprise wide (i.e. across the whole organization) or do you really mean a system that will enable all employees across the whole enterprise to collaborate with each other?

Depending on your answer, you will need different strategies, policies and guidelines and different tools.

If you're a little lost in this whole collaboration mess, you might want to come back to this article to get a better idea of what your starting point actually looks like.

Article 4: Collaboration Opportunities and Challenges for the Mobile Workforce

The needs of mobile workers are unique. In this article, David Lavenda (@davidlavenda), VP Marketing and Product Strategy at, offers a fresh look at what it means to collaborate on the road, and opportunities that can't be missed, such as:

  • Initially, support a limited number of popular mobile devices. Learn as you go. Start with a few devices built upon two different mobile operating systems.
  • Augment internal social networks with the capabilities of public social networks that connect business people, such as LinkedIn and Twitter.
  • Employ new cross-platform technologies for achieving a uniform user experience across multiple devices. HTML 5, for example, offers a lot of promise in overcoming the difficulties in supporting multiple mobile operating systems.

Article 5: IntraTeam Intranet Conference: Themes and Observations

Ever been to a conference dedicated entirely to Intranets? Probably not. In this article, Martin White (@intranetfocus), Managing Director of Intranet Focus Ltd., reviews the IntraTeam Event that took place in Copenhagen for those that couldn't make it.

It was, as always, an excellent conference, and I thought you might be interested in some of the themes of the conference, though this is in no way a summary of all the presentations.

Themes include:

  • Collaboration
  • Video
  • SharePoint
  • The Intranet Homepage
  • Mobility
  • A lack of strategy