Chelsi Nakano

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San Francisco, CA

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Web Engagement, Enterprise 2.0, Enterprise Collaboration, CXM

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Chel·si (chěl'sē) n. Female. Writer. Customer Experience and Social Business fangirl. Also known as the Internet's love child.

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Chelsi’s Recent Articles

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Customer Experience

Advocate Hubs - The Next Step in Customer Communities

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Customer Experience

Three Big Data Rules to Live By

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Customer Experience

Altimeter: Content Marketing is Key to Converged Media Imperative

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Customer Experience

Word of Mouth: Content Marketers' New Best Friend

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Social Business

Influencer vs. Advocate (and Why We Need Both)

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Social Business

Socializing Business: We Should Know Better