Information Mgmt Advice from the Experts: Farewell, Enterprise CMS

6 minute read
Chelsi Nakano avatar

This month is all about Information Management, and one of the hottest questions our contributors are asking is whether or not we're facing the beginning of the end of Enterprise CMS. 

The Cloud: No Panacea for Enterprise Content Management...Yet

Jed Cawthorne (@jedpc): There is a lot of hype around 'cloud computing' and this month's theme at CMSWire is all things cloud, so maybe we will be able to figure out whether those clouds are stormy, rain filled, or basically sat at each end of a rainbow (with the associated pot of gold, of course…).

Cloud Content Management Is Agile's Disruption of Dinosaur Enterprise CM

Billy Cripe (@billycripe) There is an evolution happening in the world of content management. The giant platform systems that have worked to consolidate every functional permutation into one program are simply too big. They have so much computational flexibility and capability that they have become unwieldy. After all, massive flexibility is not the goal. Machine code and a compiler are the most flexible options open to computer users. But nobody in their right mind wants to build a business solution that way. The result is legacy ECM dinosaurs that offer the convenience of a “buy” solution but force customers into a build situation. It is the worst kind of bait and switch. Waves of startups and cloud ECM firms are taking advantage of dissatisfaction and disrupting the dinosaurs.

Dead Men Walking or Walking Dead: Can Old School Enterprise CMS Vendors Really Change?

Stephen Fishman (@trivoca): When I saw the headline of the Forrester article proclaiming the death of the enterprise CMS suite, I couldn't help but both be pleased with myself, and feel a little sorry for the analysts. After all, I scooped them and proclaimed the exact same thing a little more than three weeks before.

Then I read the article and felt even more sorry for the vendors themselves. They have seen the competitive shift, at least in part, which is good. Their reaction, according to the Forrester article, however, is so flaccid that it's clear to me that many of them will fall into what I categorized as "dead men walking" rather than the "walking dead."

In the Post-PC World, the Cloud Is the New PC

David Hillis (@davidhillis): When Steve Jobs proclaimed that the post-PC era had arrived, most people assumed it was the mobile phone that was the cause of this transition. Yet, alongside the mobile phone, the heir apparent in the post-PC world is the cloud. Mobile is expanding the cloud, and the relationship between mobile devices and cloud computing is changing everything, from how consumers manage their information to how developers build and manage applications on the Internet.

There are a few key mobile trends that are contributing to rapid growth in cloud computing.

3D meets 3C: Cloud, Collaboration and Context

Dan Keldsen (@dankeldsen): Over-sell or Under-sell — we aren’t selling collaboration in the Cloud well…

Many of the prime examples that are thrown about in Enterprise 2.0 circles as “the wonders of cloud collaboration” are so boring and, frankly, simple, that it’s time to realize that many organizations in the “Enterprise 2.0 industry” have both been vastly over-selling and under-selling why people should actually care.

Instead of collaboration around memos, contracts, meeting agendas and more — which are the very simple and obvious candidates for collaboration in daily life, I’d like to talk about much more serious collaboration opportunities, which really brings home why “the cloud” significantly changes the potential scope of collaboration, both in the number of participants, and in what is being collaborated on.

The area of focus is the combination virtual world of not just online collaboration (a given), but collaboration in 3D around real 3D business objects.

SharePoint is Crack and Microsoft is the Pusher

Stephen Fishman (@trivoca): SharePoint is crack and Microsoft is the pusher. Yeah, I said it. Listen up now, I’ll say it again. SharePoint is crack and Microsoft is the pusher!

Learning Opportunities

The other week, I wrote an article that stirred up a bunch of CMS, DMS, ECMS and other content professionals enough to make them comment. Some agreed, some poked at what they perceived to be holes in my central claim. And a couple took it as an opportunity to express their opinion of how SharePoint is the divine gift to business and IT professionals. It seems like I’ve seen this tableau before, maybe even more than once.

Point, Counterpoint: A Rebuttal to SharePoint is Crack

Matt Ranlett (@mranlett): CMSWire recently published a disturbing article, one that equates SharePoint to crack cocaine. The crux of the author's argument is that enterprises, which now use SharePoint, are destined to fall victim to the same problems suffered by heavy users of Microsoft Access and Lotus Notes, namely that what “started out as the next generation of sharing and collaboration technology turned into a loathsome mess that has stuck around in large enterprises without enough commitment to sunset it, despite the earnest pleas of a tortured workforce”.

While the author does make a couple of compelling arguments, he completely misses the point. The point he misses is that no tool, no matter how compelling or feature rich, will fix a broken process. If any organization decides to install Chatter, some fictional future Google Enterprise Suite, or Facebook’s never-going-to-happen SaaS platform without giving thought to the problems of information management, they are doomed to repeat the same exact pattern with ever-evolving user interfaces.

The Art of SharePoint Success: Strategy - What Is SharePoint?

Symon Garfield (@symon_garfield): The story so far…

This is the sixth article in my series exploring The Art of SharePoint Success, a framework I’ve developed to enable organizations to achieve long term business benefits from investments in SharePoint based initiatives. There are four elements to the framework:

  1. Governance
  2. Strategy
  3. Architecture
  4. Transition

Last month we wrapped up the discussion on Governance and this month we’re moving onto the second element, Strategy. In the next few articles we’re going to explore the business case for SharePoint, discuss a number of ‘lenses’ which organizations can use to focus their SharePoint strategy, and discuss why you really do need a SharePoint Strategy.

But first…what is SharePoint?

Information Security Study Shows Increased Risk, Insufficient Spending

Norman Marks (@normanmarks): The latest report from PwC, conducted with CIO and CSO Magazines, points to some interesting trends in international information security. The global study drew its respondents from 138 countries, indicating the common threats, improvements and concerns facing industries worldwide.

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