Feature
Skype is often regarded as a secure and private platform for VoIP communication, video and instant messaging, catering to both enterprise and consumer markets. The Microsoft-owned company has been receiving complaints about messages being misdirected to other members of a user's contact list. The bug affects several Skype versions across different platforms, including version 5.10 for Windows, 5.8 for OS X, 4.0 for Linux and 1.2 for Windows Phone 7.
"Rare" Bug
Skype has confirmed that it was "aware of a bug that in very rare cases sends IMs to unintended recipients." However, the company tweeted that "most users are unaffected."
On the official Skype blog, the company has announced that engineers are working on a hotfix that addresses the issue, and explains how the bug can be replicated.
Learning Opportunities
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
Webinar
Jun
7
The Building Blocks of Personalization
This webinar will explore how personalization can create powerful ecommerce shopping experience.
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
On demand
AI for Marketers: Optimize Personalization Across the Funnel
Understand the benefits of utilizing AI across your entire marketing stack
"The hotfix addresses an issue that occurs only when a user’s Skype client crashes during a Skype IM session, which may in some cases result in the last IM entered or sent prior to the crash being delivered to a different IM contact after the Skype client is rebooted or logged in as a new user," writes Raul Liive, who added that not all versions and platforms are affected.
Think Before You Click
The hotfix will be rolled out within the next few days, and Skype recommends downloading the latest versions once they are available. In the meantime, if you plan to send out private or confidential information through affected client versions, make sure you don't replicate the situation that produces the "rare" bug.
