Feature
This month we're talking about the company intranet -- its history, its culture, its future. Intranets have always been about enterprise collaboration, but now that they've evolved into platforms for enterprise social networking. The success of an intranet is not just determined by what it offers, but how employees use it. What better way to understand the tools and trends driving today's social intranet than with an original infographic?
The Social Intranet: Having versus Using the Right Tools
It's clear that more social business tools have been integrated into today's company intranet, but there is a big difference between having the right tools and actually using the right tools. At present, lots of companies have lots of cool social functionality built in, but overall, the percentage of employees actively engaging with them is still low.
Furthermore, thanks to virtual workforces, declining budgets and the proliferation of devices, there are many more challenges to creating a valuable company intranet.
Learning Opportunities
Webinar
Jun
1
How organizations can design, build and run Generative AI into the Customer Experience
Discover how to drive enhanced CX through Generative AI
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
Webinar
Jun
7
The Building Blocks of Personalization
This webinar will explore how personalization can create powerful ecommerce shopping experience.
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
1
How organizations can design, build and run Generative AI into the Customer Experience
Discover how to drive enhanced CX through Generative AI
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
The intranet is a platform that should be just as focused on delivering relevant user experiences as the company website. Yet, when it comes to designing user interfaces that accommodate user behaviors across mobile, social and desktop many organizations are taking steps backward -- only time will tell how much employee usage will suffer as a result.
Discouraged or Empowered?
Don't let infographics like this one get you down. Instead use it as an opportunity to learn from others' mistakes to empower your intranet users. Stay tuned for a month full of best practices, insights and analysis about how to evolve your company intranet, increase enterprise collaboration and improve internal communications.
