All the twists, turns and tips you need for staying up-to-date by the water cooler. This week’s highlights include: * Web's Key Management Metric: Task Completion. Impressions still mean a lot in Web world -- woo clients in the first five. * Microsoft Delivers on DoD 5015.2 Cert Promise. The Department of Defense gives Microsoft a gold star for records management. * Covalent is THE Apache Support Group. Apache trouble? Rein them in with Covalent, the scalp-saving support group. * Umbraco CMS v3 Peeks Out from the Wraps. Doesn't it feel just like Christmas? * Joining Physical, Virtual Worlds is Easy as Tag. There is, in fact, a fourth dimension. And like bad science fiction, you can make it part of your reality with bar codes. And these are the articles you couldn’t get enough of (if unique visits are anything to go by, anyway). This week, records management was spinning hard: * What is Web 2.0 CM (Part 2) * Bye Microsoft CMS, Hello MOSS WCM * Records Management for MOSS, DoD 5015.2 Certification * Microsoft Calls E-Discovery, Records Management Inseparable Halves * SharePoint Portal Review