Feature
eBook
5 Ways to Deliver Support That Stays in Context

o template-based o browse and edit o site tree view o WISYWIG editing o copy paste o spell checker o Flash wizard o table wizard o static page generation o roles-based security o ASP.NET integration o Unicode supportOne of the major gaps in the product is a complete lack of any sort of publishing process or workflow. The role-based security allows you to restrict actions at a high-level, but does not allow granular control over publishing. All changes are made public immediately. On the otherhand one of the nicest features is the ability to reuse and integrate external .NET controls. This is a very handy feature that allows developers to extend the application and make new functionality readily available to non-technical personnel via the CMS interface. See their Flash demo here.