Latest Customer Data Platforms Articles(Page 108)

Dark Side of Customer Obsession

Episerver Acquires Insite Software, WeWork Sells Conductor and Other CX News

Overcoming 4 Unique Digital CX Challenges Franchise Owners Face

Fraud Is Bad Business: The Impact on Customer Experience

8 Insights from Acquia's Acquisition of CDP Provider AgilOne

What to Expect From CX in 2020: 3 Accelerating Trends

Will the CDP Marketplace Consolidate in 2020?

TrueDialog Customer Data Breach: Lessons Learned

Top Customer Experience Acquisitions of 2019

From Discovery to Action: How Do You Operationalize Customer Journey Maps?

Why Customer Experience Is Everything

Are US Companies Ready for California’s New IoT Security Law?

How to Take Your Chatbots to the Next Level

UX Pros Design for all Possible Outcomes — Including Bad Actors

An Interview With Kiwi's Director of Customer Experience

The Great Personalization Con

What DTC Companies Know About Delivering Great Customer Experiences

Don't Let Your CX Efforts Go Bust Over the Holidays

Sprinklr Acquires Nanigans' Social Tech, Episerver, Terminus Name CEOs, More News

Want to Excel at Personalization? Be Like Seth

Hyper-Personalization: Why a CDP Isn't Everything

The Customer Experience Hierarchy

10 Insights From the Black Friday, Cyber Monday Numbers

Calculating Customer Value Delivered

5 Ways Elite Brands Are Setting the New Standard for Customer Experience

If Advertising Was a Parent

What Marketers Are Thankful for This Thanksgiving