Latest Customer Data Platforms Articles(Page 120)

Salesforce's Major Outage Reinforces Pitfalls of Cloud Software World

What Is Privacy UX?

Too Many Managers

The 3 Pieces of Customer Experience Transformation: Cultural Change

Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News

Tying Strategic Business Objectives to Information Management Strategies

What Can Audience Overlap Teach You About Your Market?

Is Your Company Data-Driven or Data-Informed?

How Multimodal Design Will Impact the Future of Customer Interactions

How Enterprises Are Preparing for CCPA, California’s Version of GDPR

What Does IBM's Martech/CX Exit Mean for the Industry?

A Brief History of Agile Marketing

Getting Started with a Customer Experience Audit

Making the Customer Part of the Culture

NICE Acquires Brand Embassy, Adobe Updates Personalization Engine, More News

How Customer Expectations Powered the Evolution From CMS to DXP

4 Ways to Tell a Better Visual Story and Improve Customer Experience

Lessons Learned From CDP Implementations

SAP Paints a New Vision for the 'Experience Economy' at Sapphire Now

B2B Customer Experience Fundamentals: Starting Off on the Right Foot

Google's New Cookies Features May Hamper Online Advertising, Improve Privacy

True Marketing Personalization Takes Talent, Technology and Empathy

The One Question All Start-Ups Must Answer

Keep These 3 Things in Mind When Introducing Chatbots to Customer Service

6 Strategies for Conducting Customer Experience Analysis

Sitecore Acquires an 80-Person Services Company and the WCM World Loses Its Mind

Digital Contributing to Climate Crisis