Latest Customer Data Platforms Articles(Page 149)

How To Build an Alexa Skill That Improves Customer Experience

What is Intelligent Content and How Can It Help Marketers?

14 Overlooked Traffic Sources That Marketers Should Be Using

How Direct-to-Consumer Brands Are Upending Marketing

Great Employee Experiences Beget Great Customer Experiences

Inbound vs Outbound Marketing: Definitions, Differences and Winning Strategies

The Organization-Centric Universe

How Far Beyond Facebook Does Data Harvesting Go?

ICYMI: Content Marketers Flip Over Flipboard, BPM vs. RPA, More

Marketo Acquires Bizible, Salesforce Buys CloudCraze, More News

Liferay Community Edition Portal 7.1 on the Horizon, More Open Source News

5 Things Brands Can Do To Win Back Customer Trust

MarTech Newlyweds: A Guide to Your Vendor Partnership

6 Ways Organizations Fail Implementing AI in Customer Experiences

A Good Chatbot Is Hard to Find

Why Digital Policies Are an Agile Marketer's Best Friend

How Good Customer Experience Can Turn Bad, in the Swipe of a Credit Card

How Brands Can Repair a Battered Online Reputation

8 Considerations When Branding Your Chatbot

The Curious Case of the Black Leggings (and Why Leaving Facebook Isn’t Really an Option)

5 Steps to Creating a Robust Customer Advisory Council Program

DAM, We Really Need You

5 Voice of The Customer Program Examples In The Wild

How an Engaged Front-Line Workforce Contributes to Great Customer Service

Google Analytics Data Retention: A New Feature for Keeping Data Safe

What is a Net Promoter Score? And Why You Should Know

4 Ways To Grow Your Content Marketing Reach Via Flipboard