Latest Customer Data Platforms Articles(Page 59)

3 Key Benefits of AI in the Call Center

Tableau Introduces Tableau Cloud, Oracle Updates Oracle Service, More CX News

Here's What Consumers Hate About Chatbots

Can You Have Your Privacy-Personalization Cake and Eat It, Too?

Audience Journeys from mParticle Aims to Personalize Customer Experience

What Europe’s AI Act Could Mean for Marketers

4 Ways the Metaverse Can Enhance the Customer Experience

6 Tactics to Make Design Thinking a Success

6 Questions That Will Get Your Customers to Say 'I'll Be Back!'

Qualtrics Partners With SAP to Aid Contact Center Customer Experience

ActiveCampaign Acquires Postmark and DMARC Digests for Email Automation

5 Concepts for Our Sonic Age

Drive Culture Changes Through Composable Digital Architecture

A Guide to Understanding the Digital Economy (and Thriving in It)

Growing Data Privacy Concerns in the Age of Digital Transformation

TRAK Data Launches Marketing Data Platform, ON24 Releases Updates, More

Do Your Customers Trust You on AI, Data Collection and Customer Experience?

How to Put Design Thinking Into Action

The Future of Personalization and 1st Party Data

Consumer Wants: Privacy Transparency, Online Security, Better Customer Experience

5 Insights Into the 9,932-Marketing Technology Landscape

Google Analytics Introduces Migration Tool for Conversion Transition to GA4

B2B Emails Stink. Let's Fix Them

Movable Ink Secures $55M at $1.3B Pre-Money Valuation After Record Growth

The Single Most Effective Marketing Tactic — That Modern Marketers Ignore

4 Ways to Make Your CX 'Sticky'

TCN Launches Data Explorer for Call Center